Chad Williams | Page 3

I must say I've now gone from disappointed to very disappointed with my experience at Tenvoorde and will not be shy in sharing my experience. The military discount is something I asked about multip disappointed with my experience at Tenvoorde and will not be shy in sharing my experience. The military discount is something I asked about multiple times when buying both with sales and in the finance office. I should have been told before committing to a purchase that it was not compatible with discounts being applied on my lease. Unfortunately this was not conveyed until nearly a month after the sale. I know it is Ford's program but at this point it seems fair for the dealership to absorb that mistake. That was the latest disappointment on top of the lack of follow up to get the discount code from me (the finance manager never filled up when the receptionist didn't pass it along). Next, people that couldn't help me when the truck didn't want to fast charge the first time I was back at the lot after making a dedicated 20 minute drive in to do so. Lastly, during the initial negotiation I was misled into believing we would be discussing the final price in the finance office only to be told what the salesman discussed was the best that could be done (not a penny from the dealer). I could have easily gone down to Plymouth and gotten a truck worth at least $2,000 more for the same price but wanted to do business with Tenvoorde, unfortunately I was not rewarded for that loyalty. More

by nak1986 Verified Customer Verified Customer

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Kat and Chad were great in working out our deal and delivering a great vehicle. Follow-up was fantastic and the whole experience was as enjoyable as car buying can be! delivering a great vehicle. Follow-up was fantastic and the whole experience was as enjoyable as car buying can be! More

by kopitzke Verified Customer Verified Customer

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I’m very happy with George’s courtesy and knowledge, also service was excellent also, they fixed my new window on the spot service was excellent also, they fixed my new window on the spot More

by stevenmonda Verified Customer Verified Customer

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George and Kat were very easy to work with and were very fair with everything!! fair with everything!! More

by paultweeton Verified Customer Verified Customer

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A very good experience I would do it again when I need to upgrade my pickup upgrade my pickup More

by MyronPolzin Verified Customer Verified Customer

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My whole experience with purchasing a truck at Tenvoorde was easy and a positive experience. I never felt pressured to buy, and Calvin listened to what I was looking for and showed me several options and wa was easy and a positive experience. I never felt pressured to buy, and Calvin listened to what I was looking for and showed me several options and was very easy to deal with. More

by garyplumski Verified Customer Verified Customer

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Great experience from start to finish, the entire team was very helpful in getting us into the model we wanted, Angie especially. Highly recommend! was very helpful in getting us into the model we wanted, Angie especially. Highly recommend! More

by davidmahr Verified Customer Verified Customer

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Went very well through the whole buying process. George did a great job answering all our questions. He is definitely an asset to your company. George did a great job answering all our questions. He is definitely an asset to your company. More

by tjg0 Verified Customer Verified Customer

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Excellent service, good communication, and everything fast, THANK YOU GUYS.I will recommend them. GV. fast, THANK YOU GUYS.I will recommend them. GV. More

by titovidi Verified Customer Verified Customer

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I was beyond impressed with how fast Jade was able to get me in and out of the dealership with my new vehicle. If no hassle, your time is valuable, ranks high on your priorities, then don’t hesitate to do b me in and out of the dealership with my new vehicle. If no hassle, your time is valuable, ranks high on your priorities, then don’t hesitate to do business with this dealership. More

by BLATT_5 Verified Customer Verified Customer

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