Char Pham
Char Pham at Northside Lexus

Char Pham

Lexus Delivery Specialist

Northside Lexus

24222 Interstate 45 North
Spring , TX 77386

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5.0
20 Reviews

Dealership Experience

1 yr, 3 mos

5.0

20 Reviews

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20 Reviews of Char Pham

March 09, 2026

Dealership Rating
Employee Rating

This is our 5th Lexus. Working with Jason was a pleasure. Knowledgeable, responsive, answered all of our questions. Also worked with Char on technology questions which w More

by KRICHTER1
Recommend Dealer
Yes

Other Employees Tagged: Jason Yeomans, Jeff Cullingford

Mar 09, 2026

Northside Lexus responded

Congratulations on your fifth Lexus! We’re thrilled to hear that Jason and Char made your experience at Northside Lexus smooth and informative. We look forward to seeing you again!

March 01, 2026

Dealership Rating
Employee Rating

Lisa Scroggins is awesome along with Char Chen. Tanner Scroggins in Service is also Awesome. However, I do not like that you have discontinued your valet service. It will make it hard for me to More

by gigitomball
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lisa Scogin

Mar 03, 2026

Northside Lexus responded

Thank you for highlighting Lisa, Char, and Tanner's excellent service! We apologize for any inconvenience caused. Your feedback is valued, and we'll pass it along to the appropriate team members. We appreciate your business and look forward to assisting you again here at Northside Lexus.

February 08, 2026

Dealership Rating
Employee Rating

Ashley was very pleasant to work with and I never felt pressured to buy. She understood what I wanted and found the exact car. More

by wineingerp
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ashley Nguyen, Darrell Kennedy

Feb 09, 2026

Northside Lexus responded

We're glad to hear Ashley made your experience enjoyable and pressure-free at Northside Lexus. Congratulations on your new car!

January 08, 2026

Dealership Rating
Employee Rating

Very good! Service was good, process was easy and quick. Very professional, setting was comfortable and clean More

by jolibois
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike Driskill, Darrell Kennedy

Jan 08, 2026

Northside Lexus responded

We are thrilled you had such a good, quick, and professional experience with us! Thank you from Northside Lexus!

January 07, 2026

Dealership Rating
Employee Rating

I have purchased 3 vehicles from Needham Shotwell at Northside and all have been pleasant experiences. I have purchased from BMW and Mercedes, but the Northside Lexus experience has been the best. No More

by FELIX.PHILLIPS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Needham Shotwell

Jan 08, 2026

Northside Lexus responded

Thank you for sharing your wonderful feedback about Needham and our team, Felix! We are honored to have your continued support and we'll be sure to pass along your kind words to Needham. We hope you enjoy your new car! -The Northside Lexus Team

December 31, 2025

Dealership Rating
Employee Rating

Josh is easy to work with and the deal was done quickly. I had found the model and color I was looking for at another deal, and they made a deal with that dealer to get it for me. More

by Horn1966
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joshua Keough, Mason Wroten

Jan 05, 2026

Northside Lexus responded

We are so glad to hear Josh pulled off this deal so smoothly! Thank you for choosing Northside Lexus and for sharing your feedback about your buying experience. We hope you are enjoying your new ride!

December 31, 2025

Dealership Rating
Employee Rating

Northside is very professional and Austin was extremely helpful and knowledgeable. Did not use any high pressure. We were out in about 4 hours. More

by jcturley
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Clayton Lewis, Austin Marshall

Jan 05, 2026

Northside Lexus responded

Your feedback means a lot to us! It’s wonderful to hear that Austin was so helpful. Thank you for coming to Northside Lexus and for sharing your experience.

December 30, 2025

Dealership Rating
Employee Rating

extremely friendly and courteous. no high pressure to buy impressive I would recommend this dealership and Bobby Bosley to everyone in fact I talked to two other Lexis oweners an More

by tcbachle
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bobby Bosley, Jeff Cullingford

Dec 30, 2025

Northside Lexus responded

Thanks for the glowing review! We're glad Bobby and our team made you feel at ease. We truly appreciate your recommendation and hope to see you again at Northside Lexus!

December 23, 2025

Dealership Rating
Employee Rating

The dealer was very clean and the sale person “Nick” is very helpful and care. But the finance person is not friendly after i rejected to purchase ti warranty. More

by PDN.69
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nick Makrakis, Ashley Nguyen

Dec 24, 2025

Northside Lexus responded

Thank you for sharing your feedback about Nick and our clean dealership at Northside Lexus! However, we're sorry to hear about your experience with our finance department. Please reach out to our team if you’d like to discuss this further. Safe travels!

December 18, 2025

Dealership Rating
Employee Rating

The dealership is large, and professional. Joshua Keough was very knowledgeable and spent time showing us how our Lexus Hybrid had so many features. More

by jackmills2
Trade-in Experience
Recommend Dealer
Yes

Other Employees Tagged: Joshua Keough

Dec 18, 2025

Northside Lexus responded

It's great to know you felt well taken care of by Joshua and our team! Thank you from all of us at Northside Lexus and visit us again anytime, Jack.

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