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Charles Williams
236 Reviews
236 Reviews
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236 Reviews of Charles Williams
February 06, 2023
Excellent customer service and professionalism. Took my car in today for a recall notice and one other minor problem. Both was addressed and repaired with a call given for pickup sooner than expect Took my car in today for a recall notice and one other minor problem. Both was addressed and repaired with a call given for pickup sooner than expected. More
by ramcclellan
February 04, 2023
Always treated like family when we bring vehicles here. Top notch service representatives at Master Top notch service representatives at Master More
by Tamika
Other Employees Tagged: Steve MacDonald, Brooke Jennings , David Truitt
September 15, 2020
We’ve had nothing but excellence from both the sales and service personnel at Master Buick GMC in Augusta, and today, when we took my GMC Terrain in for service. Everyone is always professional, helpful and service personnel at Master Buick GMC in Augusta, and today, when we took my GMC Terrain in for service. Everyone is always professional, helpful and pleasant. Over the years, we’ve obtained services and purchased several cars from Master and always been very satisfied with both the products and process. More
by Melody
Other Employees Tagged: Will Schafer , Gene Baxley, Showroom receptionist
August 07, 2020
through and professional The dealership provided excellent customer relation. Each individual was helpful and had through knowledge of their prospective positions. I have onl The dealership provided excellent customer relation. Each individual was helpful and had through knowledge of their prospective positions. I have only been in Georgia for a few weeks. I always had my car serviced by Buick. I searched on line to find a dealer here and was glad I found you. Whatever, my future needs I have the confidence that I would be treated honestly and get the best service. Michael, was helpful and ery professional. More
by mshorte99
Other Employees Tagged: Brooke Jennings , Michael
July 25, 2020
Great job this morning on servicing my 2019 Acadia. I was in and out very quickly. You're service advisor answered all my questions and I was very pleased with your tech work. THANK YOU in and out very quickly. You're service advisor answered all my questions and I was very pleased with your tech work. THANK YOU More
by Don
July 23, 2020
Volume speaks louder than words I’m happy that’s what Volume speaks louder than words I’m happy that’s what keeps me coming back. no question easy avenue to get a appointment drive in leave key call whe Volume speaks louder than words I’m happy that’s what keeps me coming back. no question easy avenue to get a appointment drive in leave key call when ready. More
by cclott1950
July 17, 2020
Your service reminds me of vacuum cleaner.. it took from 4/29/20 until 7/16/20 to have the warranty repair completed. Given that I had only had thevehicle for approximately two weeks when I couldn’t get it 4/29/20 until 7/16/20 to have the warranty repair completed. Given that I had only had thevehicle for approximately two weeks when I couldn’t get it started, and I was only told to “call roadside assistance” is infuriating. After getting the vehicle to your so called service department, not once in two and a half months did anyone call me to update me on the status of the parts. When I called to inquire, the calls were not returned as requested. It would be interesting to know when the parts actually arrived at your facility and then why I was not notified so that a repair could be arranged. It's quite obvious to me that people are not doing what they are paid to do. More
by Whtanner1
Other Employees Tagged: Steve MacDonald, William Fanning, Brooke Jennings , Porsha Cox, Brad Gillespie, Alyson Johns, David Truitt, Wayne Anderson 4 stars
July 07, 2020
Great Service I appreciate the prompt service on my vehicle. From the diagnostic to the completion of install on my new battery. Thank-you so much Mr. Will. alw I appreciate the prompt service on my vehicle. From the diagnostic to the completion of install on my new battery. Thank-you so much Mr. Will. always polite and efficient.. Mr. Mike Williams More
by Fuzz
June 19, 2020
The entire staff in the service department makes sure you are attended to as soon as you pull up. I don't mind taking my truck in for service! are attended to as soon as you pull up. I don't mind taking my truck in for service! More
by Jeff
Other Employees Tagged: Phillip Towns , David Truitt
June 17, 2020
Always a pleasure coming in for vehicle service. Advisors are nice and makes you feel welcome. Cars are done right the first time and I’m always satisfied. are nice and makes you feel welcome. Cars are done right the first time and I’m always satisfied. More
by Ron
Other Employees Tagged: Alyson Johns, David Truitt
