200 Reviews
Write a Review200 Reviews of Charles Williams
July 05, 2019
Great I really had a great experience. Very helpful. They took their time explaining my problems and what I needed to get it fixed. Great job guys!!!! I really had a great experience. Very helpful. They took their time explaining my problems and what I needed to get it fixed. Great job guys!!!! More
July 02, 2019
Recall Everyone was very nice. Did not have to wait very long either. Got me in fast and out fast. Really treated nice. I was very impressed. Everyone was very nice. Did not have to wait very long either. Got me in fast and out fast. Really treated nice. I was very impressed. More
July 02, 2019
Service advisor was very helpful and friendly. Good service and friendly employees. If I'm in Augusta at next service date, I will have my truck serviced here again. Thanks for your help. Good service and friendly employees. If I'm in Augusta at next service date, I will have my truck serviced here again. Thanks for your help. More
Other Employees Tagged: Porsha Cox
July 01, 2019
Terrible Worst experience I could have ever possibly gotten no need to waste any time on this survey have contacted gm about all my concerns but will never ret Worst experience I could have ever possibly gotten no need to waste any time on this survey have contacted gm about all my concerns but will never return to this dealership even if my life depended on it. Service department is a joke. More
June 29, 2019
Honest and loyal I would never go anywhere else . they have been there for my family when ever we Where ready for our next Truck, Sedan And now SUV. Wonderful custo I would never go anywhere else . they have been there for my family when ever we Where ready for our next Truck, Sedan And now SUV. Wonderful customer service great financing from beginning to end . More
Other Employees Tagged: Mary PIleggi
June 19, 2019
i love this place ive never had a problem with the service department and will always bring my truck here. i always recieve good customer service here and quick servic ive never had a problem with the service department and will always bring my truck here. i always recieve good customer service here and quick service More
June 19, 2019
Outstanding! Bo was very courteous, knowledgeable. The entire experience was very pleasurable! He listened to my needs and within a day or two, I was in my new veh Bo was very courteous, knowledgeable. The entire experience was very pleasurable! He listened to my needs and within a day or two, I was in my new vehicle. More
Other Employees Tagged: Bo Starke, Phillip Towns
June 14, 2019
Needed a front plate mount If you want 5 star service see Charles Williams, that's the type service you get 5 star, no matter what it is you are there for. If you want 5 star service see Charles Williams, that's the type service you get 5 star, no matter what it is you are there for. More
June 12, 2019
Great customer service! I have been a long time customer and keep coming back because of the attention to detail and prompt response of present concerns & advice on maintaini I have been a long time customer and keep coming back because of the attention to detail and prompt response of present concerns & advice on maintaining proper care of my vehicle to keep it safe and operational due to my retirement budget. More
Other Employees Tagged: Don’t know name but he is the courier.
June 11, 2019
Poor service, bad attitude This dealership has the worst service I have been too in 7 states. Charles is rude and unhelpful. They put my husbands dually wheels on backwards, p This dealership has the worst service I have been too in 7 states. Charles is rude and unhelpful. They put my husbands dually wheels on backwards, put the windshield wipers on my Denali and didn’t re align them so they went too far and scratched my paint and blamed us for and will not cover the paint to fix. Do not use this dealership unless you want your vehicle to be ruined. More

