Chase Hofer | Page 5

Excellent care and customer service! Everyone was awesome. Financing was effortless and everyone was very professional! Everyone was awesome. Financing was effortless and everyone was very professional! More

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A very good purchase. Very pleased with the service I got. Chase was very helpful and answered all my questions. Very pleased with the service I got. Chase was very helpful and answered all my questions. More

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Easy to deal with in buying a new car and trading in used one. They lead you the process and tell you all about the new car. I’m very pleased with my new car! one. They lead you the process and tell you all about the new car. I’m very pleased with my new car! More

by LJCURRENT12 Verified Customer Verified Customer

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Very cooperative, explaining all my questions in a way that I could understand. Very polite and patient, making sure I was aware of how things worked. I would recommend this dealership to anyone looking that I could understand. Very polite and patient, making sure I was aware of how things worked. I would recommend this dealership to anyone looking for a new or used vehicle. More

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Amazing customer service and more than pleased and blessed to do business with Gateway! Never felt pressured or pushed off. All parties involved in the sale of our truck were nothing short of fantasti blessed to do business with Gateway! Never felt pressured or pushed off. All parties involved in the sale of our truck were nothing short of fantastic More

by KRYSTYL27 Verified Customer Verified Customer

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The salesman knew exactly what I was looking for. I drove 5 hours to get this vehicle. When I got to the dealership there was no waiting around I got in and out in a timely manner. I drove 5 hours to get this vehicle. When I got to the dealership there was no waiting around I got in and out in a timely manner. More

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Right away there was a salesman, Chase, waiting for me and they had the car washed and ready for me to test drive, with only an hour prior notice to me being there. The salesman walked me around the car t and they had the car washed and ready for me to test drive, with only an hour prior notice to me being there. The salesman walked me around the car to inspect it before even driving it, which i was very impressed by. He took the time to thoroughly explain every aspect and detail of the car, and was extremely professional, knowledgeable, and courteous. I don’t think there was a question that he wouldn’t have known an answer to. After the test drive, the salesman took the time to sit down with me and discuss number and where I would be comfortable at for a payment. The finance guy, Stas, worked hard to get the payment I wanted without extending the loan length too much further than what I wanted as well. He made sure to find the best interest rate and when I came down to it, he even asked the manager if there was anything more they could do to get me where I wanted to be. They were able to increase my trade in amount, which did the trick. He also threw in a 6 year, 100.000 mile warranty, at cost, or around $2500 off the original extended warranty amount. Not to mention this dealership automatically adds a clear coat to all vehicles and has added insurance available to the customer for the first year for free which covers most all dents, scratches, tears in the interiors, cracks in the windshield, etc. None of the people I worked with were “pushy” in any way, as some dealerships can tend to be. They also gave me an entire tour of the dealership, and once financing was complete had the car waiting for me with a full tank of gas. My salesmen even took the time to set up OnStar and help with any setting changes. They were completely transparent during the entire interaction and made it make sense for me to upgrade. Everyone involved in the sale was more than courteous, personable, and truly wanted to hear my thoughts. I will be continuing business with them in the future, and would recommend them to anyone looking for a vehicle. More

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Overall great experience. Very friendly and knowledgeable. Good customer service. I left pretty pleased and will be back in the future. Very friendly and knowledgeable. Good customer service. I left pretty pleased and will be back in the future. More

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Chris at Gateway made our experience very smooth and enjoyable. He answered all our questions about the new Jeep we took home. Compared to other dealerships we have worked with in the past, this was by enjoyable. He answered all our questions about the new Jeep we took home. Compared to other dealerships we have worked with in the past, this was by far the best! More

by CARISSA_THOMAS Verified Customer Verified Customer

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Chase was awesome to work with and made the new truck leasing process simple and helped me get a great deal on it leasing process simple and helped me get a great deal on it More

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