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Chelsea Jose
Chelsea Jose at Mark Christopher Auto Center

Chelsea Jose

Cadillac Service Advisor

Mark Christopher Auto Center

2131 E Convention Center Way
Ontario, CA 91764

Contact Me
4.9
55 Reviews

Dealership Experience

1 yr, 5 mos

Industry Experience

14 yrs, 4 mos

Languages Spoken

English English

4.9

55 Reviews

Write a Review

55 Reviews of Chelsea Jose

August 10, 2025

Dealership Rating
Employee Rating

Most of the time the employees were nice and helpful and were attentive the only thing was the waiting period of 4 hours More

by KARENANGUIANO11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dario Gomez

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Aug 10, 2025

Mark Christopher Auto Center responded

I truly appreciate your time in sharing your feedback, Karen. It's great to hear that our staff was helpful and attentive during your visit at Mark Christopher Auto Center. Our team understands that a 4-hour wait can be lengthy, and we're continually looking for ways to improve our service timelines. We appreciate your patience and hope to serve you better in the future. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 04, 2025

Dealership Rating
Employee Rating

Chelsea is remarkable. She is the primary reason I remain Loyal to MC. Her professionalism and knowledge is second to none. More

by JAMES.HAMMOND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 04, 2025

Mark Christopher Auto Center responded

Thank you for your review, James! I am pleased to hear that Chelsea has made such a positive impact on your experience at Mark Christopher Auto Center. Her professionalism and knowledge truly set her apart. We appreciate your loyalty and look forward to assisting you again. Lloyd Beardsley General Manager lbeardsley@markchristopher.com

August 01, 2025

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Employee Rating

chelsea jose is exceptional. she is very knowledgable and responsive. her expertise and professionalism is the reason i remain loyal to mark christopher More

by JAMES.HAMMOND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 01, 2025

Mark Christopher Auto Center responded

Thank you for your kind words, James! I am glad to hear that Chelsea provided you with exceptional service and that her expertise and professionalism keep you loyal to Mark Christopher Auto Center. If you have other concerns or questions that you would like to discuss, feel free to reach out to us. We truly appreciate your support and look forward to assisting you again in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 24, 2025

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Employee Rating

Always a great experience never a bad time one of the reasons I come here More

by PCACCATINO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dario Gomez, Jackie Klosky, Tony Lopez, Avo Injian, Javier Juarez, Cesar Luna, Juan Fletes, Joe Lopez

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Jul 24, 2025

Mark Christopher Auto Center responded

Thank you for your kind words! I'm thrilled to hear that you've consistently had a great experience at Mark Christopher Auto Center. I appreciate your loyalty, and we look forward to serving you again in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 15, 2025

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Employee Rating

If you see my RO history the previous service wrote did a poor job. She would never call me for vehicle parts that had arrived. So i finally ask for a different writer. He was able to take care of my concer More

by Yv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Dario Gomez

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Jul 15, 2025

Mark Christopher Auto Center responded

Thank you for your feedback. I appreciate you sharing your experience with us at Mark Christopher Auto Center. It’s great to hear that Darius was able to address your concerns and take care of the necessary repairs on your XT5. Your satisfaction is important to us, and I'm glad you’re considering keeping your vehicle. If there’s anything else we can assist you with, please don’t hesitate to reach out. We look forward to seeing you again! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 29, 2025

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Employee Rating

She was professional and caring They all are. Welcome aboard Chelsea. Stay Genuine and True More

by RICOSFEET
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nobu Damon, Dario Gomez, Javier Juarez, Cesar Luna, Juan Fletes

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Jun 30, 2025

Mark Christopher Auto Center responded

Thank you for your wonderful review! We truly appreciate your kind words about Chelsea and our team's professionalism and genuine care at Mark Christopher Auto Center. We strive to provide excellent service, and we're glad to hear that you had a positive experience. We look forward to seeing you again soon! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 25, 2025

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Employee Rating

I don’t live close to the dealer so because they did not have a loner car I had to wait for for about 3 to 5 hours More

by mar.mercmm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 25, 2025

Mark Christopher Auto Center responded

Thank you for sharing your experience. I understand that waiting for 3 to 5 hours without a loaner car could be inconvenient. At Mark Christopher Auto Center, we strive to improve our services and make our customers' visits as smooth as possible. Your feedback is valuable, and I encourage you to reach out to us directly for any future needs. We appreciate your patience and look forward to assisting you again. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 22, 2025

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Employee Rating

Reliable and professional service department. Chelsea is friendly and trustworthy service writer who keeps updating with the status of the repairs. More

by Richard Aceves
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 23, 2025

Mark Christopher Auto Center responded

Richard, thank you for your kind words! We truly appreciate your positive feedback about our service department and Chelsea's dedication. At Mark Christopher Auto Center, we strive to provide reliable and professional service, and it's great to hear that you felt supported throughout your repair process. We look forward to assisting you again in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 21, 2025

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Employee Rating

Had my car in the shop for a few fixes had to go in an out as we waited for parts to arrive team was accommodating with Ubers as well really appreciate the Cadillac Ontario team. Thank you Chelsea More

by CUDDYDIDIT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dino Picanzo, Dario Gomez

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Jun 21, 2025

Mark Christopher Auto Center responded

Thank you! I'm thrilled to hear that you had a great experience with Chelsea at Mark Christopher Auto Center. We strive to accommodate our customers and make the repair process as seamless as possible, including the Uber assistance. We truly appreciate your kind words and look forward to helping you again in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 14, 2025

Dealership Rating
Employee Rating

I have had my vehicle serviced here for the last 8 years. They always take care of my needs. More

by Eulaelazouzi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 14, 2025

Mark Christopher Auto Center responded

Thank you for your feedback, Eula! I appreciate your loyalty to Mark Christopher Auto Center over the past 8 years. It’s great to hear that we have consistently met your needs. We look forward to continuing to serve you in the future. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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