Chelsea Jose
Chelsea Jose at Mark Christopher Auto Center

Chelsea Jose | Page 2

Cadillac Service Advisor

Mark Christopher Auto Center

2131 E Convention Center Way
Ontario, CA 91764

Contact Me
4.8
157 Reviews

Dealership Experience

2 yrs, 7 mos

Industry Experience

15 yrs, 6 mos

Languages Spoken

English English

4.8

157 Reviews

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157 Reviews of Chelsea Jose

September 06, 2026

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Employee Rating

Outstanding Customer Service knowledgeable about the various area management Chelsea’s straight forward approach is definitely an asset woman to woman she has me come back !! More

by BKINNERY@YAHOO.COM
Service Price Transparency
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Recommend Dealer
Yes
Sep 07, 2026

Mark Christopher Auto Center responded

Thank you for your wonderful review! I truly appreciate your kind words about Chelsea and our commitment to outstanding customer service at Mark Christopher Auto Center. I’m glad to hear that her straightforward approach made a positive impact on your experience. We look forward to welcoming you back again soon! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

September 06, 2026

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My truck leaked oil all over our paver driveway. Never been an issue before, never had a leak. Now have to find the leak where you guys messed it up. More

by buttonfly91701
Service Price Transparency
Workmanship
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Recommend Dealer
No
Sep 07, 2026

Mark Christopher Auto Center responded

Thank you for sharing your experience with us. I understand your frustration regarding the oil leak from your truck, and I appreciate your feedback. Unfortunately, based on the name you have provided in this post, we are unable to find any customer information in our system or visit to our location. So, if you would please, reach out to me directly, and I would be happy to discuss thisfurther with you. I am here to help. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 02, 2026

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Takes forever for anyone to acknowledge you’re there. No body meets you when you pull up like other GM dealerships. When you walk into the office area several people sitting at computers or their phones. More

by davidblock614
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
No
Sep 02, 2026

Mark Christopher Auto Center responded

Thank you for sharing your feedback, David. I appreciate your input regarding your experience at Mark Christopher Auto Center. I understand that timely communication and acknowledgment are vital, and we strive to improve in these areas. Please feel free to reach out to me directly to discuss your concerns further. Your insights help us enhance our service. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 02, 2026

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Very professional and great service they help you and everything you need and open to talk about your vehicle More

by pepesolofutbol
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Recommend Dealer
Yes
Sep 03, 2026

Mark Christopher Auto Center responded

Thank you for your heartfelt feedback; it means a lot to us! I genuinely appreciate your kind words about our professional service. I am pleased to hear that our team helped you effectively and that you felt at ease discussing your vehicle with us. We look forward to your next visit! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 30, 2026

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I've been coming here for over 9 years, and never had the experience I've experienced with the service Department and my high mileage vehicle. More

by RICOSFEET
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Recommend Dealer
Yes
Aug 30, 2026

Mark Christopher Auto Center responded

Thank you for your feedback. I appreciate your loyalty to Mark Christopher Auto Center over the past nine years. It's important to me to hear about your experience with our service department and your high mileage vehicle. If you have specific concerns or would like to discuss your experience further, please feel free to reach out to me directly. I am here to help and ensure a great experience moving forward. Lloyd Beardsley General Manager lbeardsley@markchristopher.com

August 27, 2026

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Employee Rating

Good job. Responsive and helpful. Good communication. Thanks for the help on this oil change More

by TONY@ALLIEDCRE.COM
Recommend Dealer
Yes
Aug 27, 2026

Mark Christopher Auto Center responded

Thank you for your kind words, Tony! I'm glad to hear that you had a positive experience with our team at Mark Christopher Auto Center. It’s great to know that we could assist you with your oil change. I appreciate your feedback, and we look forward to helping you again in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 26, 2026

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I want to thank Chelsea Jose for always offering me the very best service. You all have a great person working for you. More

by WBUNTON
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Recommend Dealer
Yes
Aug 27, 2026

Mark Christopher Auto Center responded

Thank you for your wonderful review! I truly appreciate your kind words about Chelsea and am thrilled to hear that you received the best service at Mark Christopher Auto Center. We look forward to serving you again in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 22, 2026

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Disappointing service for it being a “Cadillac” dealer. I get better service when I go to Nissan, Infiniti, and Mercedes dealer. More

by RICARDO
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Recommend Dealer
No
Aug 23, 2026

Mark Christopher Auto Center responded

Thank you for sharing your feedback, Ricardo. I understand your concerns regarding the service experience at Mark Christopher Auto Center. We strive to provide exceptional service, especially for our Cadillac customers, and I appreciate your insights. Please feel free to reach out to me directly so we can discuss your experience further. Your satisfaction is important to me, and we hope to improve in the future. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 17, 2026

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Brought my car in for a second time for check engine light and they did not have a loaner vehicle available. Also was told my car was whistling because there were micro cracks in the brakes so I allowed More

by stephaniejs2488
Service Price Transparency
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Recommend Dealer
No
Aug 17, 2026

Mark Christopher Auto Center responded

Thank you for sharing your experience with us, Stephanie. I understand your concerns regarding the check engine light and the issues with your brakes. It's important to us that you feel satisfied with the service provided at Mark Christopher Auto Center. If you could reach out to me directly, I would like the opportunity to discuss your situation further. Your feedback is appreciated, and we hope to regain your trust in the future. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 13, 2026

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Helpful, kind, understanding and considerate to customers. Good communication about service needs on vehicle. Chelsea is excellent and always know she will do her very best to accommodate needs of More

by E&D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 13, 2026

Mark Christopher Auto Center responded

Thank you so much for your wonderful feedback! I’m thrilled to hear that you had a positive experience at Mark Christopher Auto Center. Chelsea truly exemplifies our commitment to excellent customer service, and I’m glad to know she was able to meet your needs. We appreciate your support and look forward to seeing you again! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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