Chelsea Jose | Page 2
Cadillac Service Advisor
Mark Christopher Auto Center
2131 E Convention Center Way
Ontario, CA 91764
Dealership Experience
2 yrs, 7 mos
Industry Experience
15 yrs, 6 mos
Languages Spoken
English
157 Reviews
Write a Review157 Reviews of Chelsea Jose
September 06, 2026
Outstanding Customer Service knowledgeable about the various area management Chelsea’s straight forward approach is definitely an asset woman to woman she has me come back !! various area management Chelsea’s straight forward approach is definitely an asset woman to woman she has me come back !! More
September 06, 2026
My truck leaked oil all over our paver driveway. Never been an issue before, never had a leak. Now have to find the leak where you guys messed it up. Never been an issue before, never had a leak. Now have to find the leak where you guys messed it up. More
Other Employees Tagged: Jeff Rizzi, Dino Picanzo, Nobu Damon, Jackie Klosky, Tony Lopez, Avo Injian, Javier Juarez, Cesar Luna, Juan Fletes
September 02, 2026
Takes forever for anyone to acknowledge you’re there. No body meets you when you pull up like other GM dealerships. When you walk into the office area several people sitting at computers or their phones. No body meets you when you pull up like other GM dealerships. When you walk into the office area several people sitting at computers or their phones. One person helping a customer. Had to wait for the one person helping someone to finish and finally ask me what I’m here for. Everyone else never even looked up. No communication on the status of my truck without me having to reach out and ask. More
Other Employees Tagged: Jeff Rizzi, Dino Picanzo, Nobu Damon, Jackie Klosky, Tony Lopez, Avo Injian, Javier Juarez, Cesar Luna, Juan Fletes
August 30, 2026
I've been coming here for over 9 years, and never had the experience I've experienced with the service Department and my high mileage vehicle. experience I've experienced with the service Department and my high mileage vehicle. More
Other Employees Tagged: Jeff Rizzi, Nobu Damon, Juan Fletes
August 17, 2026
Brought my car in for a second time for check engine light and they did not have a loaner vehicle available. Also was told my car was whistling because there were micro cracks in the brakes so I allowed light and they did not have a loaner vehicle available. Also was told my car was whistling because there were micro cracks in the brakes so I allowed them to fix the brakes which costed over a thousand dollars. The brakes are once again squeaking, and at times I hear a grinding sound. Not happy with this dealer at all and will NEVER buy another Cadillac. More
August 13, 2026
Helpful, kind, understanding and considerate to customers. Good communication about service needs on vehicle. Chelsea is excellent and always know she will do her very best to accommodate needs of customers. Good communication about service needs on vehicle. Chelsea is excellent and always know she will do her very best to accommodate needs of customer. More

