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Chelsea Jose
Chelsea Jose at Mark Christopher Auto Center

Chelsea Jose | Page 8

Cadillac Service Advisor

Mark Christopher Auto Center

2131 E Convention Center Way
Ontario, CA 91764

Contact Me
4.9
127 Reviews

Dealership Experience

2 yrs, 3 mos

Industry Experience

15 yrs, 2 mos

Languages Spoken

English English

4.9

127 Reviews

Write a Review

127 Reviews of Chelsea Jose

September 05, 2025

Dealership Rating
Employee Rating

I had a warranty issue with my 1 year old Escalade and as usual Chelsea got me right in and out. Treated like family. Very happy with my service. More

by SCOTTDARROW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 06, 2025

Mark Christopher Auto Center responded

Thank you for your wonderful review, Scott! I'm thrilled to hear that Chelsea provided you with excellent service regarding your Escalade's warranty issue. At Mark Christopher Auto Center, we strive to treat every customer like family, and it’s great to know you felt that during your visit. We appreciate your feedback and look forward to seeing you again soon! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

August 31, 2025

Dealership Rating
Employee Rating

My service was very professional and the service advisor made my visit very pleasant as always More

by rickywoodard06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dino Picanzo, Jackie Klosky, Tony Lopez, Leslie Fuentes, Avo Injian, Javier Juarez, Cesar Luna, Joe Lopez , Dario Gomez

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Aug 31, 2025

Mark Christopher Auto Center responded

Thank you for your kind words, Ricky! I'm thrilled to hear that your experience at Mark Christopher Auto Center was professional and pleasant. Our team strives to provide the best service possible, and it’s great to know we succeeded. We look forward to seeing you again for your next visit! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 27, 2025

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Employee Rating

Car is up and running like new, took a lil while but it’s all good now More

by JOELMADRID1999
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nobu Damon

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Aug 28, 2025

Mark Christopher Auto Center responded

Thank you for your review, Joel! We appreciate your patience during the process and are glad to hear that your car is running like new now. If you have any further questions or need assistance, feel free to reach out to us at Mark Christopher Auto Center. We look forward to serving you again! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 22, 2025

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Employee Rating

Brought my CTS in for service on the pop-up navigation but unfortunately GM no longer makes this replacement part, but Chelsea recommended and called a 3rd party vendor that is a mobile unit that will be More

by hartofharts
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Aug 23, 2025

Mark Christopher Auto Center responded

Thank you for sharing your experience with us! I'm happy to know that Chelsea was able to assist you with your CTS service and find a solution for the pop-up navigation issue. We appreciate your positive feedback and are always here to help. We look forward to seeing you again at Mark Christopher Auto Center. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 16, 2025

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Employee Rating

I am pleased with the service I received. Excellent people from Chelsea to the casher department. More

by DRASROD52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 16, 2025

Mark Christopher Auto Center responded

Thank you for your wonderful feedback! I'm glad to hear that you were pleased with the service you received at Mark Christopher Auto Center. It’s great to know that Chelsea and our cashier department made a positive impact on your experience. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 10, 2025

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Employee Rating

Most of the time the employees were nice and helpful and were attentive the only thing was the waiting period of 4 hours More

by KARENANGUIANO11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dario Gomez

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Aug 10, 2025

Mark Christopher Auto Center responded

I truly appreciate your time in sharing your feedback, Karen. It's great to hear that our staff was helpful and attentive during your visit at Mark Christopher Auto Center. Our team understands that a 4-hour wait can be lengthy, and we're continually looking for ways to improve our service timelines. We appreciate your patience and hope to serve you better in the future. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 01, 2025

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Employee Rating

chelsea jose is exceptional. she is very knowledgable and responsive. her expertise and professionalism is the reason i remain loyal to mark christopher More

by JAMES.HAMMOND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Aug 01, 2025

Mark Christopher Auto Center responded

Thank you for your kind words, James! I am glad to hear that Chelsea provided you with exceptional service and that her expertise and professionalism keep you loyal to Mark Christopher Auto Center. If you have other concerns or questions that you would like to discuss, feel free to reach out to us. We truly appreciate your support and look forward to assisting you again in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 29, 2025

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Employee Rating

She was professional and caring They all are. Welcome aboard Chelsea. Stay Genuine and True More

by RICOSFEET
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nobu Damon, Javier Juarez, Cesar Luna, Juan Fletes , Dario Gomez

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Jun 30, 2025

Mark Christopher Auto Center responded

Thank you for your wonderful review! We truly appreciate your kind words about Chelsea and our team's professionalism and genuine care at Mark Christopher Auto Center. We strive to provide excellent service, and we're glad to hear that you had a positive experience. We look forward to seeing you again soon! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 25, 2025

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Employee Rating

I don’t live close to the dealer so because they did not have a loner car I had to wait for for about 3 to 5 hours More

by mar.mercmm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Jun 25, 2025

Mark Christopher Auto Center responded

Thank you for sharing your experience. I understand that waiting for 3 to 5 hours without a loaner car could be inconvenient. At Mark Christopher Auto Center, we strive to improve our services and make our customers' visits as smooth as possible. Your feedback is valuable, and I encourage you to reach out to us directly for any future needs. We appreciate your patience and look forward to assisting you again. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 22, 2025

Dealership Rating
Employee Rating

Reliable and professional service department. Chelsea is friendly and trustworthy service writer who keeps updating with the status of the repairs. More

by Richard Aceves
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Jun 23, 2025

Mark Christopher Auto Center responded

Richard, thank you for your kind words! We truly appreciate your positive feedback about our service department and Chelsea's dedication. At Mark Christopher Auto Center, we strive to provide reliable and professional service, and it's great to hear that you felt supported throughout your repair process. We look forward to assisting you again in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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