"Drove away with a new set of wheels"
I was very pleased with how my visit to this dealership went. Chip was very friendly and was able to gather my information and get it over to Rob who got me financed and into my new vehicle without any delays. Everything from the test drive, to sitting down and talking payments to handing the keys over, both guys were very professional. I highly recommend seeing Chip for your next purchase.
"3 great experiences from Ohio "
I've purchased 3 vehicles from chip in 3 years and I drive 6 hours from Ohio to do my business with chip he is a normal guy who shoots straight no bs and common sense person I really appreciate his professionalism and he is the reason for me to make all my vehicle purchases with chriswell thanks chip
"Awesome Buying Experience "
It was a really great experience buying a used car from Criswell. Chip, my Sales Consultant was the best. Very professional, It felt like I was doing business with a Gentleman. Every Used car dealer's sales rep I've dealt with prior to Chip, over the last 30+ years was all about the sale and extreme pressure tactics. Which for me, were horrible experiences. Not Chip, Chip was a perfect Sales Consultant. Chip understood and answered all my questions, went out of his way to help with my credit union paper work, got my tags mailed to me and was extremely knowledable about the Car I was buying. He makes Recommending Criswell easy.
"Used Car Buying"
This was my first time buying a car on my own and Chip was great! He was quick and efficient and got me everything I wanted in my first car!!
"WARNING - DISHONEST DEALER"
- Honest Customer
I traveled twice to this dealer to look at a used Corvette. After receiving deceptive information about the good condition of the vehicle from my salesman, I returned to purchase. Before purchase, I spoke extensively about the condition of the vehicle with this same salesman and also Chip, who assured me this vehicle had no known mechanical issues. I was told the dealership "never bothered" to try to get a Maryland state inspection because it wasn't worth the time or hassle and they just got this vehicle before the holidays, so it wasn't sold yet.
Chriswells was asking 3K above fair market price for this vehicle, so out of precaution I took the vehicle to a reputable automotive service shop for a pre-purchase inspection.
The Corvette had SUBSTANTIAL mechanical issues. It had been in an accident, which had been painted over, had failed tierods needing immediate replacement, oil leak, water pump leak, high beams inop, required immediate rear brake pads and rotors replacement, cut off wheel locks, etc. (this list goes on)
I returned and provided Chip a copy of the mechanical report, informing him the vehicle had been in an accident and would need significant work costing approx. 3K, just to be road worthy. He told me "the price was the price" and as far as he was concerned - "he didn't know" of any of these mechanical issues... and that is what he will tell the next customer.
Later, I spoke to my original salesman, without Chip - he provided me a copy of their OWN mechanical report for this vehicle, from months ago. It detailed every issue on my pre-purchase report, and more! Their own report stated "Car to be wholesaled. Failed MSI due to excessive repairs. Repairs recommended, but declined" with a long list of serious mechanical repairs required.
Chriswells had attempted a MSI, and the vehicle failed. The car had been sitting on their lot, unsold for 7 months! Chriswells knew this vehicle needed thousands in repairs just to get the car on the road - and intentionally lied about it all, and will lie to the next customer to dump this car.
This is not a reputable dealer.
"My dealer "
I stop by to look at a vehicle , I never imagine I was going to get back home with the car of my dream !! Thanks to mr. Chip
"Looking forward to my next car!"
Excellent and efficient service - I went for a quick test drive with Mr. Bozga and I was very impressed. He is very good at helping you find the right car for the right price. I’m still shopping around but will be making a decision very soon!
This my very frist car I have bought. My family has bought 10 cars from Chip at this dealer always a great deal and honest to my family. Now I see why they say he is the best he worked with me got me a great deal I'll never buy from anyone else again chip is the best.
"Very happy with my purchase!"
I bought a chevy Malibu from Mr. Bozga and I had such a pleasure working with him. My whole experience went smoothly starting with my initial phone call with him. I was able to schedule an appointment with him the following few days when I was available. He made sure my buying experience went quickly and efficiently too, as I was coming from about an hour and a half away. Thank you again! So happy with my car.
- Donna in Pennsylvania
Drove over two hours to see vehicles on site. Had a wonderful experience dealing with Chip and Criswell! Brought vehicle home the same day which we were not expecting.