"This is our second vehicle from Criswell and our second..."
This is our second vehicle from Criswell and our second purchase thru Chip..........just a nice guy,really goes way beyond what he needs to,on both occasions he easily closed the deal.
I travelled a long way to buy.........I live near 14 dealerships,but CUSTOMER SERVICE is HUGE to me...........great car,but unhelpful staff,I won’t buy,BUT,if you want and expect great customer service,very fair current market prices,the this DealerShip is THE car buying destination.
I confuse many sales people as I select my vehicle,then talk numbers...........if the numbers are fair,THEN I will test drive.Chip took it all in his stride.Also,he IS a car guy,which I like because he KNOWS his products.Finanace Manager was cool as well ,no forced up selling of add ons.They were offered,but declined and he was understanding of that.Everyone there is friendly,no one looks down their nose at you,FULL disclosure and paperwork to back up any reconditioning the vehicle had prior to sale.
This IS a one stop shop and the Dealers near me should pay them to learn customer service.
When I bought the second vehicle,it had one key and fob,Chip made sure I had the second of each and will get the fob programmed when I go in for an oil change.How good is that?
"Chip was terrific to work with when buying a used car. He..."
Chip was terrific to work with when buying a used car. He was honest and very helpful in every way. He was responsive if we needed more information.
"I had an excellent experience with Criswell while buying..."
I had an excellent experience with Criswell while buying a Jeep Wrangler. The salesperson Chip was very responsive to my initial inquiry and many follow up questions.
"Pleasant experience. Went in to check out a car I was..."
Pleasant experience. Went in to check out a car I was considering and Chip was very knowledgeable and helpful. I ended up finding a different car elsewhere, but I'd definitely be happy to work with him again in the future. If you're looking to buy, I highly recommend dealing with him!
"Handled my purchase with such ease. I went in, saw the..."
- Kel C
Handled my purchase with such ease. I went in, saw the car I wanted and got to test drive without delay or hassle. As soon as I was happy with the car, there was little to no wait to get into the financing. Quick easyaand simple. Thank you Chip and Criswell!
"Happy with purchase of my 2019 Jeep Grand Cherokee..."
Happy with purchase of my 2019 Jeep Grand Cherokee Trailhawk. The experience was good and I would purchase again from this dealership. Chip was good to work with and made our experience great.
"Howard and I, purchased a 2013 Jeep Grand Cherokee Trail..."
Howard and I, purchased a 2013 Jeep Grand Cherokee Trail Hawk from Criswell in Gaithersburg, and were overly impressed with the helpful, supportive, friendly welcoming staff and service we received on top of a Mint shape, super clean vehicle with the car history and everything we needed to know about the car before the start of the process. I am overly blessed and thankful for Kerry Hughes, taking his time to help with the whole process of getting the Jeep Hassle free and for the overall price/quality of the vehicle, and the Satisfaction of everything 🙌 I'd Definitely recommend buying a vehicle from this dealership to Anyone who is considering another vehicle 😀 Thank you so much again ❣
"Chip was very easy to work with and he made the car..."
Chip was very easy to work with and he made the car buying experience uncomplicated. I would buy another car from Chip in the future.
"Purchased a jeep from Chip on the recommendation of a..."
Purchased a jeep from Chip on the recommendation of a friend. I’m from New Jersey and would definitely recommend Chip to any of my friends who are looking for a vehicle!
"I was very please with chip he make it work for me. We..."
I was very please with chip he make it work for me. We email back and forth, he had everything ready when I got to the dealership. I was in and out in 35 minutes and the car was what it was advertise