Chris Carey | Page 4

John went over everything the in the new car with me until I knew how to work everything. He sent up all the apps. It's my first Subaru and I'm sure it won't be the last. until I knew how to work everything. He sent up all the apps. It's my first Subaru and I'm sure it won't be the last. More

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I have been looking for a car for over a month when I went into Quality Subaru. They were very informative and it was a painless process. I appreciated the detailed information regarding warranties and went into Quality Subaru. They were very informative and it was a painless process. I appreciated the detailed information regarding warranties and features of the car. They always followed through and were on time with all of my requests. I received a competitive quote from my local credit union and Subaru proposed a lower interest rate. They were very quick reviewing data and responding. They were professional and always on time. More

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Getting a new car during this pandemic-fueled chip shortage is no easy task. Once a model is selected, finding one actually available is almost impossible. Having selected a Subaru Forester as the shortage is no easy task. Once a model is selected, finding one actually available is almost impossible. Having selected a Subaru Forester as the chosen vehicle, the search was underway. Contacting Quality Subaru (a daughter already owns one from there), we were put in contact with Anthony Favoccia. While new to Quality, he is not new to Subaru. We quickly learned that all new models on the lot were already spoken for, as were all but one of the models in transit. After contacting most other Subaru dealers in CT, we soon learned this was the norm, only no one had even any of their in-transits available, except one, about 1-1/2 hours away. Fortunately, a return call to Anthony showed that this in-transit was still available, so we asked for their offer. Surprisingly, not only did Quality stick to MSRP (other dealers were asking up to 10% or more OVER MSRP), but also offered a generous trade-in allowance on a car currently at another dealership undergoing repairs. At the closing process, Anthony was extremely detailed and patient, as he took us thru the many features. While Anthony is too new to Quality to be listed here, he is certainly a 5-star employee. During the search process, I had numerous occasions to interact with Jack Blanchard, Quality's Customer Relations Manager. Not only did he make us a very generous offer, but Jack was entirely pleasant to deal with. In fact, when he learned of our appointment to come in for the closing, he made a point to find us and introduce himself. To close out the deal, we then met with Chris Carey for the financial end of the matter. OK, time now for the typical hard sell. Nothing like that. Yes, we were offered certain upgrades, but each was explained and compared to our ownership usage, (annual mileage, expected length of ownership, etc.). It was under 2 hours from the time we walked in, until we drove out. Overall, a very pleasant experience. Thank you Anthony, Jack, and Chris! More

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Takes pride in its customers treats them like family. They look out for you as if it were them buying the car. They look out for you as if it were them buying the car. More

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Overall Exceptional Experience Recently purchased a 2020 WRX at Quality Subaru. Steve Canada in Sales and Chris Carey in Finance were very professional and made the entire process Recently purchased a 2020 WRX at Quality Subaru. Steve Canada in Sales and Chris Carey in Finance were very professional and made the entire process absolutely painless from start to finish. Steve knows the product line very well and was great to work with. And the owner, Joe Blichfeldt, is awesome. I’ve been getting my 2015 STI serviced there for the past couple of years, and every time I’ve been there, Joe has been there to say hello and talk for a bit. Having a business owner on-site and engaged to that degree makes all the difference. Their Service Department has always been great, too. This is the way a new car dealership should be run. More

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Great experience buying my previously owned Subaru I bought my third Subaru from this dealership because of the professionalism of the staff - no "high pressure" sales tactics are used. Although there I bought my third Subaru from this dealership because of the professionalism of the staff - no "high pressure" sales tactics are used. Although there was a delay in receiving the money for my down payment, Steve was patient and understanding. I highly recommend this dealership and Steve Canada! More

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Pleasant and Straightforward My wife and I worked primarily with Brendan, who was really genuine, personable, and straightforward. We knew what we wanted and thankfully, he didn't My wife and I worked primarily with Brendan, who was really genuine, personable, and straightforward. We knew what we wanted and thankfully, he didn't try to forcefully up-sell anything to us. Both he and Chris presented all of the additional options to us, but we really appreciated that when we made a decision, they didn't badger us or push us to buy something we didn't want. We also appreciated that Brendan took the time to sit in the car with us and explained every feature and answered all of our questions to make sure we were comfortable operating our new car! We felt very well taken care of, and are very happy with our purchase and our experience at Quality Subaru! More

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Great experience! For one of the first times ever I felt like buying a car was easy. I knew what i wanted and Brendan did not try to sway me into something different. H For one of the first times ever I felt like buying a car was easy. I knew what i wanted and Brendan did not try to sway me into something different. He went over every feature of the car. He was very personable, friendly and i felt i could trust him. He worked with me to get to the payment i wanted and in less than 24 hours i left with my new car. no issues, no hassles and no hold ups. Everyone was so nice at the dealership and i absolutely would buy another car from them and i will be getting my service done there. More

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Respect / Knowledge / Courtesy From the time we walked on the lot until we drove our new car home it was the best all around Dealership visit. We were greeted by a young sales man From the time we walked on the lot until we drove our new car home it was the best all around Dealership visit. We were greeted by a young sales man no pressure not pushy just nonchalant with all the information that we needed on the car we were looking to purchase. We took the car for a test drive and knew immediately that this was the car that we would be purchasing for ourselves. Only one problem, this was the only Onyx on the lot and it was already spoken for, so this meant the search was on for one for us. Within just a few days we received a call that they had one for us, and the rest is history since we drove ours off the lot just last week. :) Thanks so much Steve and Mike..... More

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Outstanding Experience !!! Our experience from start to finish was wonderful. Everyone was incredibly kind, knowledgeable, and patient. Brendan Murphy was the best sales person Our experience from start to finish was wonderful. Everyone was incredibly kind, knowledgeable, and patient. Brendan Murphy was the best sales person we have ever had. I would highly recommend this dealership and Brendan to anyone car shopping. Best part, after visiting other dealerships where as a woman I was treated in a less then favorable manner, it was refreshing to work with Brendan and the Subaru team who clearly appreciate and value all customers. From the moment you step in the door everyone goes above and beyond. If you are looking to purchase a new or used car I would definitely make Quality Subaru Wallingford your first stop! More

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