Chris Flynn | Page 5

What a pleasure to work with! -- I was on the hunt for a new truck and had the perfect one narrowed down to a few dealerships. I started communication via email and since they wer -- I was on the hunt for a new truck and had the perfect one narrowed down to a few dealerships. I started communication via email and since they were a couple hours away from my home. I sent a few trucks that I was interested in, my credit profile and payment terms I wanted, and Eugene and his team went to work immediatly finding me a truck that fit my terms AND was the spec I wanted. The next day I drove to the dealership, was greeted by handshakes and Packers jerseys (it was game day!), and was leaving with my new truck quickly after that. It was a very seamless process and I never felt pressured for any add-ons or felt like I was being upsold. Will happily choose Gordie Boucher in the future! More

Helpful 0

Report | Print

I have bought 10 vehicles never a disappointment they have always stood by their product here’s to the next 10 have always stood by their product here’s to the next 10 More

by MKZ2006 Verified Customer Verified Customer

Helpful 0

Report | Print

Everyone I was dealing with was professional, and friendly. Made me feel comfortable in my transaction. friendly. Made me feel comfortable in my transaction. More

Helpful 0

Report | Print

I would like to start by saying, I do not judge a dealer mainly on the buying experience but more on how issues/questions are handled post buying experience. I would buy from a dealer who truly cares about mainly on the buying experience but more on how issues/questions are handled post buying experience. I would buy from a dealer who truly cares about the customer and will do what is needed to make things right over any dealer that ONLY has a great sales experience and price because at the end of the day, they will forget about you as soon as you sign paperwork. I bought a truck from this dealer almost 4 months ago and the buying process was good. The highlight of this whole experience was Kayla in finance. She was extremely professional and nice. If it was not for her, I would have lost money from old coverage I had on a vehicle I just sold. She informed me that I was entitled to a refund. She or the dealer had no ties to this vehicle but still wanted to help me understand that separate situation. I have seen a few finance managers in my day and they are all robots it seems. They crank out paperwork, try to sell you on things they say are worth it and you end up walking out paying way more then you wanted for something you didn't want. Kayla was the exact opposite. She gave me ALL of my options and was happy to do so. She also was genuinely concerned with making sure I was happy with my purchase before completing paperwork. Fast forward to almost 3 months later and I found myself back at the dealer because I was having a lot of issues and was not happy with my purchase. Granted the vehicle was 10 years old with 120K miles on it so problems are to be expected. I crossed paths with Kayla and she asked me how I was liking my truck. I explained to her my issues and where I was at and she got Chris involved. To make a long story short, they got me into a newer truck with way less miles and accepted my truck back as a trade in. This could have been done in a way that left me in a lot of negative equity. The dealer helped me out a lot here and I walked away very happy with my financing for my new truck. This is a perfect scenario where the dealer could have said "it's not our problem" but didn't. They said how can we make you happy instead. I had Richard as a salesmen and he was very knowledgeable. The sales experience with him was great! He didn't treat me like I was dumb or try to sell me something I was not interested in. A big factor in me getting into this new truck was Kayla though. She is in finance and did not need to help me find a new truck but did because I asked her what options there were. I actually picked my truck because she pointed it out to me and it was exactly was I was looking for. Kayla and Richard together did great at getting me into my new truck. Of course, Chris and Rebecca helped out a lot too! Overall this was my first experience in which multiple people from different departments came together to help me out and get me into a nice vehicle that I was happy with. My point is, if you want to buy from a dealer that has people that actually care and are not all robots trying to take all of your money, buy here. I will come here whenever I need a new vehicle next. Thanks! More

by GOTAYCOREY Verified Customer Verified Customer

Helpful 0

Report | Print

Made sure issues were resolved, easy to work with. Service manager and service writers were great to work with Service manager and service writers were great to work with More

by JAMESHARMES Verified Customer Verified Customer

Helpful 0

Report | Print

My salesperson Marlee was excellent throughout the whole process of buying my vehicle. She was very knowledgeable and helpfull with any questions I had. Im very satisfied with my purchase and the dealership process of buying my vehicle. She was very knowledgeable and helpfull with any questions I had. Im very satisfied with my purchase and the dealership. More

Helpful 0

Report | Print

Great dealership to work with and purchase of vehicle went smoothly. Will work with them again. went smoothly. Will work with them again. More

by Bill Verified Customer Verified Customer

Helpful 0

Report | Print

The people at this dealership are amazing! ! I would highly recommend them! Great customer service!! ! I would highly recommend them! Great customer service!! More

by CTOSWALD Verified Customer Verified Customer

Helpful 0

Report | Print

Superior service and really care about their customers and employees. Wayne Zarling, Mike Nueremburg and Chris Flynn can’t be beat! and employees. Wayne Zarling, Mike Nueremburg and Chris Flynn can’t be beat! More

by CHERYL3330 Verified Customer Verified Customer

Helpful 0

Report | Print

I bought a Transit Connect in April and there some emission parts on back order at time of purchase. Well, end of June the parts finally showed up which was a good thing because my plates were suspend emission parts on back order at time of purchase. Well, end of June the parts finally showed up which was a good thing because my plates were suspended June 2nd due to not being able to test without the check engine light on.Nothing like not being able to drive a vehicle but pay on it. Chris the used vehicle manager was supposed to let me know the parts were in but have never heard from him. Instead I heard from our salesman that the parts were in. When I dropped it off, I was told it would take all day. There was also a locking lug nut that was not removed when the vehicle was traded in. Thankfully that was covered for no charge. I got a call at 10:30 in the morning that everything was done. So much of this transaction could have gone sooo much better. More

by JAMIE.HORNUNG68 Verified Customer Verified Customer

Helpful 0

Report | Print