Chris Freibauer
Chris Freibauer at Ray Chevrolet

Chris Freibauer | Page 20

Service Advisor

Ray Chevrolet

39 U.S. 12
Fox Lake, IL 60020

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4.8
269 Reviews
4.8

269 Reviews

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269 Reviews of Chris Freibauer

March 26, 2022

Dealership Rating
Employee Rating

My needed service was completed in a timely manner. and at a fair price The service dept. was very courteous and professional. More

by VKX615
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 31, 2022

Ray Chevrolet responded

Thank you so much for your 5-star review! We are pleased that we could get you and your automotive needs efficiently taken care of! Offering top-notch service and deals is always our goal, and we will certainly provide you with nothing less in the future!

February 19, 2022

Dealership Rating
Employee Rating

We have bought or leased 6 cars or trucks from them. They are very helpful and take the time find the right vehicle and test drive. And then work hard to make the deal work for us. I am very pleased More

by MikeSzott
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Feb 21, 2022

Ray Chevrolet responded

Mike, Thank you so much for your wonderful review and recommendation! We are honored to have your confidence and loyalty, and we will certainly provide you with nothing less than the same 5-star service in your visits to come. Please drive safely, and do not hesitate to let us know how our team may serve you again!

February 16, 2022

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Employee Rating

It is a good service place and the cars are reliable, but I don't like the finance people their! Maybe just me. Otherwise all good More

by Fadi Ladaa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kyle Miller, Robert Wilson

Feb 17, 2022

Ray Chevrolet responded

Thank you for your feedback. If there is anything more that we may do to increase your satisfaction, please feel free to give us a call. We appreciate your business and wish you the safest of travels until we meet again!

January 17, 2022

Dealership Rating
Employee Rating

Top notch every time I come in whether I have an appointment or not. No charge on certain services to my surprise! All personnel are highly respectful of my needs. Waiting area is always clean an More

by PAULLIPTROT51
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kyle Miller, Luis Rivera

Jan 18, 2022

Ray Chevrolet responded

Thank you for taking the time to leave us this positive review! We are delighted that our team could consistently provide you with the top-notch service that you so much deserve. We hope to see you again the next time your vehicle is ready for service!

Jan 18, 2022

PAULLIPTROT51 responded

Top notch every time I come in whether I have an appointment or not. No charge on certain services to my surprise! All personnel are highly respectful of my needs. Waiting area is always clean and spacious. Employees in all departments are masked for the safety of themselves and others. Thank you.

January 07, 2022

Dealership Rating
Employee Rating

Ray Chevy treats you well. What I really like about them is that they don't try to "hard sell" you on any repairs. They give you a print out of what needs to be done and then you decide if you want the work More

by stanchem4850
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Luis Rivera

Jan 10, 2022

Ray Chevrolet responded

Thank you so much for your wonderful review! It is always our goal to ensure that our customers' experiences are as seamless as possible, and we are honored to have earned your 5-star rating and satisfaction! We thank you for confiding in our dealership with your automotive needs. Please drive safely, and do not hesitate to let us know how we may be of further assistance to you in the future!

November 10, 2021

Dealership Rating
Employee Rating

Always great service at Ray Chevy. TJ handle everything from start to finish. Dropped the vehicle of and a few hours later got the call that the work was complete. Fast and easy. More

by BANASE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 11, 2021

Ray Chevrolet responded

Thank you so much for your excellent review! We are pleased that TJ and the team could get you and your automotive needs efficiently taken care of. It is our pleasure to serve you. Please do not hesitate to give us a call if you ever have any further questions or concerns!

November 09, 2021

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Employee Rating

I scheduled my oil change online, and your online pricing states it's $39.99 for an oil change. My bill came to $62.04. Noone came to ask me in the waiting room for any additional charge verifications. Wh More

by AMITCHELL12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

May 19, 2021

Dealership Rating
Employee Rating

Worst service department I have ever dealt with! Walked into an empty service dept. where a couple of minutes later, three employees walked in chatting and laughing. All three went to their desks an immed More

by spaceroy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

February 26, 2021

Dealership Rating
Employee Rating

Great service, fast and efficient good communication between advisors. I enjoyed the overall experience. I did not feel forced into any decision. They were patient and overall great people to do busines More

by David Gilbert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 26, 2021

Ray Chevrolet responded

Thank you so much, David, for the kind words for our service team, and for taking the time to leave us this wonderful feedback! We sincerely appreciate your business.

February 04, 2021

Dealership Rating
Employee Rating

Every time we come in to visit for our services we are helped by Luis Rivera. The service department always pulls the red carpet for all their customers. More

by Damandan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 11, 2021

Ray Chevrolet responded

Thank you for sharing this kind review with us. We appreciate your loyalty. Luis will be thrilled to hear of your satisfaction. We look forward to the opportunity to continue serving your automotive needs!

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