Chris Grossman
Chris Grossman at Toyota Direct

Chris Grossman | Page 4

Service Advisor

Toyota Direct

4248 Morse Rd
Columbus, OH 43230

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4.7
161 Reviews
4.7

161 Reviews

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161 Reviews of Chris Grossman

February 05, 2026

Dealership Rating
Employee Rating

I don't take my car to anyone but Chris Grossman. It's like going to see an old friend. I trust his counsel on what needs done. More

by michelledunn1
Service Price Transparency
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Recommend Dealer
Yes

February 05, 2026

Dealership Rating
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I was disappointed when I took my vehicle there without resolving the problem they made. More

by Kon
Service Price Transparency
Workmanship
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Recommend Dealer
No

Other Employees Tagged: Chris Grossman

February 02, 2026

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Employee Rating

Great customer service. I didn't feel like I was pressured into anything. Decent waiting area. More

by kaywiz1
Service Price Transparency
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Recommend Dealer
Yes

January 30, 2026

Dealership Rating
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Love it always take good care of mu vehicles Cliff is a great advisor and very personable More

by sparkysparks45
Service Price Transparency
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Recommend Dealer
Yes

January 22, 2026

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Employee Rating

Chris Grossman is an awesome service manager. He always takes good care of my car. More

by terrymarie
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Recommend Dealer
Yes

January 22, 2026

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They have excellent service, perfect customer care and fast service too, they are the best. More

by Shema Muhoza
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Recommend Dealer
Yes

January 19, 2026

Dealership Rating
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Friendly interactions with staff; good communication about my car's needs with no pressure to upsell; comfortable, spacious waiting area. More

by ritalongardner
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Recommend Dealer
Yes

January 15, 2026

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Employee Rating

Reliable service and good customer experience. Waiting room is large with comfortable chairs. Convenient Saturday hours. More

by vicheideman
Service Price Transparency
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Recommend Dealer
Yes

December 26, 2025

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Great Job, the team did was very responsive and took care of all the details More

by pwooster2003
Service Price Transparency
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Recommend Dealer
Yes

December 05, 2025

Dealership Rating
Employee Rating

I did not have an appointment. Impending snowfall I had just found a nail in the tires center tread. Repairable, quite new tires, I drove over at 4:45 PM on a Monday asking if it w More

by tylertrippier
Service Price Transparency
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Recommend Dealer
Yes
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