Christian Stark

Friendly and helpful people always at Koons Chevrolet. I have been going to Koons for 30 years I have been going to Koons for 30 years More

by Tim Verified Customer Verified Customer

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I got my car oil changed there and I’m so happy with the service service More

by ong31375 Verified Customer Verified Customer

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I am absolutely beyond happy with the services I received on my visit last week. The staff and service department went above and beyond to assist me in getting my vehicle straight. The service department was on my visit last week. The staff and service department went above and beyond to assist me in getting my vehicle straight. The service department was very knowledgeable and was able to explain everything clear to me where I understood and had no questions unanswered. The help I received from multiple different people showed how the Koons staff definitely works together as one. A huge thank you for a GREAT experience. More

by Cadi23 Verified Customer Verified Customer

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The process, communication, environment, and employees are always excellent. Chris always make sure that he takes care of things that I inquire and have concerns about. are always excellent. Chris always make sure that he takes care of things that I inquire and have concerns about. More

by eadingle.ed Verified Customer Verified Customer

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Service department employees were Courteous and knowledgeable. Service was completed in less time than was estimated. knowledgeable. Service was completed in less time than was estimated. More

by tinachios Verified Customer Verified Customer

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Would’ve been better if there were more people working. Please consider hiring more people Please consider hiring more people More

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Bought a vehicle with no problem from the salesperson. No problem with finance. Made a appointment to get the vehicle fixed and was scheduled out a week. Took vehicle back to get fixed. They had vehicle for problem with finance. Made a appointment to get the vehicle fixed and was scheduled out a week. Took vehicle back to get fixed. They had vehicle for 2 days and I took off of work. Vehicle is still making the same noise I took it in for. The month and 1,000 miles are up and I’m stuck with a noise that absolutely drives me crazy. I guess you get what you pay for. Very unhappy with the service department. Place sucks More

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Friendly, family atmosphere. Large selection of vehicles to choose from. We looked around for several months. We were delighted with the response we received from Rebecca at Koons in White Marsh. She worked to choose from. We looked around for several months. We were delighted with the response we received from Rebecca at Koons in White Marsh. She worked very hard to get us the best deal possible. We are very happy & would encourage anyone looking for a new vehicle to contact Rebecca at Koons Chevy. More

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Excellent Buying Experience!! Superior Follow Up Experience! My experience with purchasing a new vehicle and trading in a used vehicle was excellent without exception! I am a tough review customer from experien My experience with purchasing a new vehicle and trading in a used vehicle was excellent without exception! I am a tough review customer from experiences at other dealerships, yet I am completely satisfied with the personal dedication these fine folks have delivered through the entire experience at Koons White Marsh Chevrolet. Seriously, please consider buying your next vehicle at this dealership for a streamlined experience and follow up reassurances. More

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From a Dealership to a Life Long Friendship -Sean&Stephanie Looking for a truck for 3 months and catching one the day Koons posted it, I immediately called them. Debbie answered the call with the kindest voice, Looking for a truck for 3 months and catching one the day Koons posted it, I immediately called them. Debbie answered the call with the kindest voice, and answered all my questions as well as set up an appointment with Morgan for that evening. Within a couple of min I recieved an exciting txt from Morgan, who knew all of my information and what I was looking to test-drive. Getting their at Koons, and finally meeting Morgan, she greeted us like we have been friends for years. Her personality and characteristics were beyond a 5 star rating. After our test drive, we of course wanted to purchase the truck. Even though it was close to their closing time, Morgan, Christian and Debbie stayed to finalize our paperwork. During the paperwork process there was a period of time waiting on the bank to approve the loan. Which during that time is why I said "from a dealership to a life long friendship", the 3 of us talked about life, jobs, vacations, showed pictures and lauphed at stories ... that to me was THE BEST part of our experience . Not only did we purchased a truck that we've been looking for for 3 months, but also became life long friends with Morgan, Christian and the Koons staff. They went above and beyond there call of duty and not once did ANY of us look at the time. I hope that this BOOK of a review helps to lets others know that the staff at Koons are a Team of Professionals and not only with Sales but with Heart as well. 1st that is a rare find. And 2nd that is why my wife and I have told all of our family and friends "if your looking to get a new/used vehicle, GO see our friends Morgan & Christian at KOONS in White Marsh, you won't be disappointed!!!" More

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