"great dealership, friendly environment"
Awesome staff, friendly environment, and they got me the price I wanted on the truck I needed! This is the second vehicle I have purchased from Heritage and both times have been great.
"Rob Ploof and Heritage are fantastic!"
- Lori online
This dealership is professional, transparent and as a leasee, makes the process easy and enjoyable. Service at Heritage is first rate and the prices are fair. Rob as a sales person is knowledgeable, responsive and easy to work with. Five stars all around.
"Felt like part of the family"
This is the 2nd Toyota where Eleni has worked with us. She is there when you walk in the door, when you drive off the lot and always follows up to make sure you are happy. She took the time to find the exact interior and exterior colors that I wanted. She is so full of energy :)
Christine worked her magic to make financing a breeze, making sure we had the best loan possible. She explained everything thoroughly, taking her time to explain any questions we had as far as warranty and roadside assistance.
We will be back when we are ready for another purchase!
Thank you so much Eleni and Christine!!
Working with Nick Zagress and Rob put our daughter in the car that she wanted at a price she could afford. They answered our questions and Rob was very efficient which resulted us buying a car in a few short hours. Thank you Rob!
Other Employees Tagged:
"These are the people you WANT to do business with!"
- Chip Tremper
Worked with Josh Cousino on a new Tacoma. First of all, he's a NICE guy ...., no pressure, very knowledgeable, and he LISTENED. Very patient, answered all my questions, (no matter how mundane) and was honest when he didn't know the answer & went & looked it up. Very fair, I feel like I got a great deal, in fact the whole staff were genuinely friendly & helpful. It's clear they wanted to earn my business, and that ethic seams to permeate the whole team. Professionals with integrity is how I'd sum up this dealership. Well done! Chip Tremper, St. Johnsbury, Vt.
Other Employees Tagged:
, The service dept. for getting my new tires on for early pickup during a blizzard !!
My husband and I came in to Toyota to see Chuck on the recommendation of my father who has purchased. . . oh, I don't know. . . 4 of his last vehicles from Chuck.
We had visited two other dealerships that had comparable vehicles. When it came down to it the selling factor was our comfort with the dealership and the salesperson. (Oh, and the Toyota Sienna is a pretty badass suburban assault vehicle)
Chuck treated us like extended family. He was honest and to the point but was also patient and caring with our personal situation. He took us through the process of giving our money away fairly painlessly.
Chuck treated us like people, not like a sale.
We look forward to having a great relationship with this dealership for both our family and business needs for years to come.
And THANK YOU to the OZ's behind the curtain in the Financial and Service departments! You all were fabulous and we know that you are the real work horses behind the car business!
On behalf of the Tucker and Whitcomb families, THANK YOU all very much!
"Great customer service."
I recently bought a certified used Toyota Rav 4. This was the second vehicle I purchased through Heritage Toyota. This time I worked with Marc Halliday. He was courteous, professional, knowledgeable and friendly. What I really appreciated about Marc was he listened to what I wanted in a vehicle, including my price point. He didn't try to up sell me into a vehicle that was out of my budget. Once I found the vehicle I wanted, I worked with Christine Donahue in the finance department. She worked hard to find me the lowest interest rate loan available. I highly recommend Hertiage Toyota!
"Very satisfied customer."
- Adam Fuller
Wanting a fuel efficient vehicle, my wife and I decided to go with the Prius Prime. Choosing Heritage Toyota made sense as it's less than a mile from my place of employment, which would make service visits a breeze. I negotiated a deal to get me through the door with Nick McCarthy and was turned over to the trusting hands of sales associate Casey Morrow, and finally ended up working through financing with Christine Donahue. I was taken care of from start to finish and was absolutely satisfied as a customer as I drove off the lot with our new Prius Prime. Casey has since called me to make sure we are satisfied with our purchase, which I appreciate. I highly recommend Heritage Toyota on Shelburne Road.
"2nd Rav4 AND Repeat Heritage Customer!"
If you're looking for an honest and patient Salesman, look no further than Heritage's very own, Chuck Heingartner. Chuck is The Tops! Chuck makes the entire experience from the moment you start looking at a vehicle to signing the papers both pain free and quick. He also offers one-of-a-kind first class service that is priceless. Christine Donahue handles the financial portion of the lease and she was very knowledgeable and trustworthy, as well. Together, these two make quite a team. There's no one else to turn to so, look no further, they won't disappoint. Thanks Team Heritage!
Chuck was knowledgeable, helpful and approachable as we weighed our options with new versus previously owned Toyota Siennas. He went above and beyond with the little details like warming up the car before a test drive, setting up our Bluetooth and allowing us to bring the car home to determine how it would fit in the garage. Very easy transaction, thanks Chuck!