"Great car, great service"
This was our first car buying experience. Even with our inexperience we were able to negotiate a fair deal on a new vehicle with Phil. During this process we received excellent guidance on car selection including test drives and answers to our many questions. Phil has been very patient and understanding and we are very happy with the car buying experience at heritage toyota.
I am very pleased with my service in VT I'm from ny but rather have my service in VT due the great people there an they make sure your happy. I wish I would have dealt with heritage before .
"Not as stressful as other dealerships I've been to."
- Douglas Bordeaux
1. I was met right at the door and did not have to wait for service.
2. Everyone including the sales person Marc, was helpful, friendly and courteous.
3. I was allowed to bring my dog in with me, and being a very large breed , they all excepted him with a friendly positive attitude.
"Great customer service"
- Chad Herschel
My wife and I were very pleased with the personal service given by Alex. Over the course of several days we test drove a RAV4 and then we're able to schedule a time that worked best for us to come down and do the deal, all along the way Alex was very prompt at returning any email I sent with all the answers needed. Also the process of buying the car was hassle free and very efficient.. great job!
"Excellence is where the bar has been set."
- Christopher Gardner
Over the past few weeks we had started looking at the Tundras. We found Jason over at Heritage through a few friends who have bought from him in the past. We are glad to report that we had the same experience!
Jason had listen to what I had wanted in the Truck and he I'm happy that to report that he had nailed it on the first truck that he showed me! Everything I had listed he made sure that we had it. We ended up with a SR5 TRD Off road Tundra. He took the time to show us all of the features, test drove the truck on 2 different days before we even closed in on the deal. It was a perfect fit for what I was looking for! After the deal was done and we finalized on the sale of the truck he even connected my phone to the Bluetooth.
Over all Jason made the experience fun and non-stressful. He went to bat for us on the price a few times and got the truck well within our price range! Christine did a great job on getting all of our paperwork signed and got us back out on the road quickly while explaining the process.
Over all Jason and his team over at Heritage blew us away! They did an amazing job getting the deal closed and answered all of our questions with no pressure. In the future we will be back to buy another truck!
"Love my new Rav4 in Black Currant"
I started my new car search online. We had purchased our previous two Toyotas at Heritage in South Burlington. I decided to go to Heritage after the general manager emailed me that morning that they had the color and model I wanted. Only two dealers had the Rav4 in Black Currant in stock. Unfortunately that one sold just before I arrived. Eventually Heritage located another, which would be arriving to their White River Junction dealership within a week.
It was a pleasure to work with Alex. He was professional, helpful, organized, and dealt well with my (inexpert) negotiations. I received a good trade-in for my 2002 Highlander, plus all the end of July rebates.
In the end I was relieved that I did not have to go to another dealership to buy the car I wanted.
"The. Very best experience "
Laz was so very helpful he went out of his way to do what was best for me and my situation. One of the best Car buying experiences I've had
"Best car buying experience ever!"
I have been driving and buying cars for nearly 50 years and I have never been more pleased with the courtesy, expertise, responsiveness, and quality that I experienced from Derek, Christine, and Seth. As of now I will never go anywhere else tho purchase a vehicle ever again.
"Successful lease with negative equity"
Went in with a challenging negative equity deal for a lease. The team was able to make mybpaykent manageable, even when at first it didn't seem possible. No unnecessary wheeling and dealing, just if we can get it to this price, will you sign today. They got it to that price. Proud leasee of a 2017 RAV4. Would go there again for sure. One of the easiest dealer transactions I've ever had.
"Great place to buy or lease a car!"
Went in on Friday 7/21/2017 to look with the possibility of leasing a brand new 2017 Corolla SE. There has been a national ad, advertising them at $139.00 a month for a three year lease. Decided if that was actually the case, that is what I wanted to do!
Not only did Adam Stoner and Heritage Toyota honor this ad, they had several cars in stock to choose from!
So I went home with the new car that I was hoping for!
Many thanks to Adam and Heritage for making that all happen!