"New car purchase "
Good customer service but finance was deceptive and we used our bank at the end. We won’t even try to finance here if we ever buy another car from here. We had excellent credit, by the way.
"purchase of a Tacoma truck"
Cindy was 5 stars in helping with the purchase of a Tacoma truck. Cindy answered all our questions and made everything go as smooth as possible.
"Purchased a Toyota 4 Runner, Best buying experience "
Toyota of Cleveland had the best price for our 2018 Limited 4 Runner in the state. We went knowing what we wanted. As soon as we pulled in the parking lot we were greeted with friendly staff. Asked what we were interested in today. I met the lady (Bridget) that i spoke with on the phone. Bridget was Excellent over the phone setting up the appointment, just a few hours before we arrived. She was able to confirm the vehicle i was interested in were onsite in less than 2 minutes. Most dealerships you get put on hold for 5-10 mins. Not the case with Toyota of Cleveland. We were paired up with Cindy. She was so awesome to work with. She was able to answer all of our questions, and she was very patient with my 4 and 2 year old children. She worked with us on pricing and was very honest about everything through the whole experience. When Cindy was working on our paperwork Mason Pittman helped to entertain my children with balloons and snacks. He was very friendly and we appreciated his kindness. We highly recommend you take the drive. We do not regret our 1.75 hours away from home, and you wont either.
"Sakes Experience "
We had a great experience the sales person Cindy was nice and did not pressure us in any way. The purchase process all the way through the finance department went smooth and was very efficient. No one pressured us in any way. I feel like we got a fair deal for the car we purchased.
Our visit was by far the most comfortable of any dealership I have worked with. The service was great and our saleswoman was dedicated to making sure everything went smoothly. I would definitely visit again for future purchases.
Told her exactly what I wanted and she found it and did everything for us. She answered every question I had and got everything worked out for us to come in and pick up.
"Helpful and very friendly!"
Cindy was super easy to work with. Always called or texted us back quickly with any questions or concerns we had. Down to earth; not pushy! We’ll definitely ask for her again next time we buy.
"Very Satisfying Experience"
Worked closely with Taylor, Cindy & Shane to find exactly what we were looking for. Answered all our questions and eliminated all the issues. Got what we wanted at a price we were willing to pay. Alfred provided the finishing touch by his thoroughness with all the legal & financial details.
Very satisfied and happy with service. Very friendly. Explanation was great. Dealing was excellent. If I have to buy or lease a new car, I definitely choose Toyota of Cleveland again.
"New car purchase"
First time buying a a vehicle from Toyota of Cleveland. The process was quick and easy. All the staff that we talked to was extremely friendly and courteous.