Clayton Lewis | Page 14

From sales to service, the staff is always professional and personable. Northside Lexus is gold standard for car dealerships. and personable. Northside Lexus is gold standard for car dealerships. More

by lori.hamel Verified Customer Verified Customer

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Erica's approach to our needs was clear and promptly addressed how we needed to approach the purchase and helped greatly on a very fast closing with no delays from the Dealer's part. Very good service. addressed how we needed to approach the purchase and helped greatly on a very fast closing with no delays from the Dealer's part. Very good service. I will recommend her for those purchasing Lexus. More

by franco7 Verified Customer Verified Customer

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Quick, friendly, knowledgeable and professional! The whole process was flawless! This was my 4th Lexus lease and I couldn’t be happier! The whole process was flawless! This was my 4th Lexus lease and I couldn’t be happier! More

by susanp6930 Verified Customer Verified Customer

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It was a great experience from the time we walked into the front door! THANKS the front door! THANKS More

by sealylyn Verified Customer Verified Customer

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We have worked with Needham for several years and he is always kind, helpful, and friendly. In fact he treats us like family. He is a very patient and knowledgeable. We always feel like special clients. always kind, helpful, and friendly. In fact he treats us like family. He is a very patient and knowledgeable. We always feel like special clients. More

by NCALLANDER Verified Customer Verified Customer

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Customer service was not good. Bought a brand new Lexus vehicle on 11/3/23 and had to bring it back the same day because the check engine light and several other lights came on. I Bought a brand new Lexus vehicle on 11/3/23 and had to bring it back the same day because the check engine light and several other lights came on. I did not get my brand new vehicle back until the week of Dec 20th and had it for 4 days and had to return it to the dealership because the heating elements to the seats were not working and the seats would not stay programmed. There was a computer issue which was the findings. I no longer wanted the vehicle and asked for a brand new one. I finally got a new vehicle on 2/1/24. After having conversations with the finance and manager, I was informed that they would give me the best deal. Instead of doing a collateral swap, they sold me a new vehicle and used my equity as a down payment to make it work. When going to finance to do paperwork they tried to not give me all the value I paid for original vehicle. Once everything was done, I asked for complimentary Lexus gear for my troubles and haven’t heard from anyone because they say it’s out of their control. More

by tdgouard Verified Customer Verified Customer

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The entire team at Northside Lexus did a fantastic job making our purchasing experience very enjoyable. John was very knowledgeable, had a great attitude and eager to show us all the great technology fea making our purchasing experience very enjoyable. John was very knowledgeable, had a great attitude and eager to show us all the great technology features on our new Lexus NX 350. I'd definitely want to do business with him and Northside Lexus in the future. Clayton in the finance department also did an excellent job. He was very knowledgeable and thorough in helping us with the closing documents. More

by jbpearson1 Verified Customer Verified Customer

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This was one of the best car buying experiences I had. Top notch service from start to finish. Top notch service from start to finish. More

by BRCHEN1 Verified Customer Verified Customer

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John was great! It is because of him that we got our RX! He was great to work with, very knowledgeable, friendly, understanding, and helping us meet our needs! I It is because of him that we got our RX! He was great to work with, very knowledgeable, friendly, understanding, and helping us meet our needs! I would totally come back to him in the future and would whole heartedly recommend him to family and friends! Northside Lexus, yall have a great asset asset with John! More

by RobGonJon Verified Customer Verified Customer

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It’s always a great experience! Nathan was very knowledgeable and awesome in helping me choose the right vehicle. Nathan was very knowledgeable and awesome in helping me choose the right vehicle. More

by six21975 Verified Customer Verified Customer

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