Cody Seal | Page 2

I am following up on a previous review I had just recently posted. What started off as a very positive experience with STAR, has turned negative once we pulled off the lot. In the brief aftermath o recently posted. What started off as a very positive experience with STAR, has turned negative once we pulled off the lot. In the brief aftermath of my used car purchased, I have had to come up with an extra $500 to cover "mistakes" that were made by the dealership in relation to TTL and also my trade in Tax credit. I live in Louisiana, but made the purchase in Mississippi. Both these topics were discussed prior to my purchase and I was assured that neither would present a problem. Now, I am unable to register the car until these items are paid. The details are much to cover, but in the end, I feel very deceived by the dealership. I feel they definitely knew this would later be a problem, but was playing the "numbers game" and misrepresented the information. When these issues arose, I called and spoke with by salesperson, Cody, and expressed my disappointment and frustration. I asked in good faith if he could help by at least refunding the "doc fees" I was originally charged to help off-set these unexpected expenses (as the dealership didnt handle by TTL in the end). I was giving them the opportunity to make it right. I was told they would not. Lastly, I ll take the blame for this one, but still feel other buyers should know....I have also since learned that two of the tires need almost immediately replacement (one had a plug and was slowing leaking). They were mounted facing in, as not to show the wear. I should have inspected them more closing myself but since it was just myself and my daughter, it was overlooked. I had also specifically asked about the condition of the tires prior to our 1.5 hr drive to see the car and was told that they were fine (car has only 33,000 miles). It saddens me how this situation played out. I thought I was dealing with a honest business. As a result, I would not buy from Star again nor recommend them. More

Print

. Cody did a great job putting together a truck deal for us. Easy to deal with. us. Easy to deal with. More

by marshrunner33 Verified Customer Verified Customer

Print

Love the service and Cody was very helpful and friendly. I love 2022 Chevy Equinox I love 2022 Chevy Equinox More

by mudflap39466 Verified Customer Verified Customer

Print

Excellent customer service and great sales team! Thanks Cody, Gary and Paul for getting me in the vehicle I had my eye on a while. Y’all are the best! And yes I was in and out in 30 minutes! Thanks Cody, Gary and Paul for getting me in the vehicle I had my eye on a while. Y’all are the best! And yes I was in and out in 30 minutes! More

by S_FAIRLEY1966 Verified Customer Verified Customer

Print

Love it! !! Was going for an oil change and end up with a new truck because of Erin Smith!!! She is great!! !! Was going for an oil change and end up with a new truck because of Erin Smith!!! She is great!! More

by peejay2012 Verified Customer Verified Customer

Print

Customer service was great and everyone was nice and helpful. I love my new vehicle. helpful. I love my new vehicle. More

by tristanw33 Verified Customer Verified Customer

Print

They were prompt in following up after my initial interest in a vehicle. The atmosphere was friendly. interest in a vehicle. The atmosphere was friendly. More

by taylordraper294 Verified Customer Verified Customer

Print

Paul and the finance manager went above and beyond to get me in the truck I wanted would highly recommend me in the truck I wanted would highly recommend More

by braxton_manuel Verified Customer Verified Customer

Print

I am a repeat customer with Star Chevrolet. They have the best customer service and prices around. Will definitely do business with again. I recommend Star to all my friends and family! They have the best customer service and prices around. Will definitely do business with again. I recommend Star to all my friends and family! More

by edj Verified Customer Verified Customer

Print

Very prompt and professional. Did not add unwanted extras or unexpected charges. Over all the least painful car buying I have ever experienced. Did not add unwanted extras or unexpected charges. Over all the least painful car buying I have ever experienced. More

Print