Colin Simmons | Page 127

I have a 2022 G70 that hit a deep hole in a street that was under repair but there was no warning of the hole. When I took my new car in for repairs the service department failed to provide a loaner as th was under repair but there was no warning of the hole. When I took my new car in for repairs the service department failed to provide a loaner as the new tire was ordered but would not be delivered for a week. They offered to put the donut on or for me to check the air pressure until the new tire arrived. What was I supposed to drive? Luxury car buyers expect a loaner even for a day of inconvenience nevertheless for a week. I was given a flimsy excuse that there were none available. My husband had to get me home and it’s been two going on three and my car is still not ready. Once the tire was delivered no one called to let me know. I called to check on it to discover it had arrived. When I took my car in for the new tire the repairman broke the sensor. After all this the service person found a loaner car for me. I had emailed a compliant so maybe that helped. Two weeks later! I have owned several luxury cars: Infiniti and Lexus. Both companies offer loaners to new car owners. I am very disappointed with this experience. I hope to have this never happen to me or anyone else. I am not happy! Still waiting for my car since March 3 and today is March 17. More

by INKWIRINGMINDS Verified Customer Verified Customer

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Severe department was very professional job was done fast no leeks on my drive way 😎 no leeks on my drive way 😎 More

by spolar67 Verified Customer Verified Customer

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The Dealership is very nice, all the salesmen are awesome, even down to the maintenance 😀 I have referred several friends, , And they love it. Tax time so I will be bringing more friends 🙂 so awesome, even down to the maintenance 😀 I have referred several friends, , And they love it. Tax time so I will be bringing more friends 🙂 so they can BUY A CAR 🚗. More

by SEXYBLUES.ADAMS.SB Verified Customer Verified Customer

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Service representative was pleasant to work with. We had an issue with a missed service and the dealer rectified the problem. We had an issue with a missed service and the dealer rectified the problem. More

by l.cozzo Verified Customer Verified Customer

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VERY NICE AND PLEASANT PEOPLE TOO DEAL WITH, VERY WELL TRAIN THIS IS THE PLACE TO COME TRAIN THIS IS THE PLACE TO COME More

by hortenseherron118 Verified Customer Verified Customer

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The service department was friendly and very helpful. They did a great job of not having me out of a vehicle to long They did a great job of not having me out of a vehicle to long More

by shaliekaallbritton Verified Customer Verified Customer

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I am totally satisfied with the purchase of my 2022 Tucson limited Graham and mayweather shorter Go above and beyond to make sure that we are taking care of Tucson limited Graham and mayweather shorter Go above and beyond to make sure that we are taking care of More

by GOG1007587 Verified Customer Verified Customer

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I came in for oil and filter change, air in the tires and inspection and I was out in one hour. thats was great inspection and I was out in one hour. thats was great More

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Pleasant, professional, prompt. Above service expected from other dealers. Would gladly recommend to family and friends. Service agent Colin’s is an asset to the dealership. Above service expected from other dealers. Would gladly recommend to family and friends. Service agent Colin’s is an asset to the dealership. More

by coliver13 Verified Customer Verified Customer

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Very helpful and knowledgeable about solving maintenance issues with vehicle. Vehicle was in and out quickly and was fixed. issues with vehicle. Vehicle was in and out quickly and was fixed. More

by A happy customer Verified Customer Verified Customer

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