Colin Simmons
Colin Simmons at Family Hyundai

Colin Simmons

Service Advisor

Family Hyundai

8101 W 159th St
Tinley Park, IL 60477

4.6
2,153 Reviews
4.6

2,153 Reviews

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2153 Reviews of Colin Simmons

October 17, 2025

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Employee Rating

The service department is great. Brian always takes care of us.Make sure that the car is repaired.Does a good job with our oil changing?Keeps our appointments up to date.We really app More

by GOG1007587
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 17, 2025

Family Hyundai responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

October 15, 2025

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Employee Rating

Very professional and good service and my expectation were met It was easy and accessible to get an appointment and a very timely schedule .I was very satisfied with the service I received More

by GWENDOLYNFERGUSON199
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons

Oct 15, 2025

Family Hyundai responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

October 14, 2025

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Employee Rating

Great service. They lived up to their promises and replaced my engine with no cost to me. More

by dawn.speakman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 14, 2025

Family Hyundai responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Family Hyundai!

October 12, 2025

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Employee Rating

The people were friendly and courteous. It was a nice experience. The only thing I didn’t like was that it took two hours for an oil change More

by JMKNISPEL65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 12, 2025

Family Hyundai responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

October 11, 2025

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Employee Rating

The dealership has been extremely helpful to me. My husband and I have gotten two cars from them and we are pleased at the present. More

by CLOISHARPER
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Giovanni

Oct 11, 2025

Family Hyundai responded

Thanks for sharing your thoughts about your experience with Family Hyundai. We appreciate your business and hope to see you again soon!

October 10, 2025

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Employee Rating

They were very friendly,and didn't have to wait long Made me feel welcome Colin Is the best More

by Janice,A
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons

Oct 10, 2025

Family Hyundai responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

October 10, 2025

Dealership Rating
Employee Rating

Always a friendly atmosphere. Haven't waited an excessive amount of time. I love my Tucson! More

by ARGS40
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons

Oct 11, 2025

Family Hyundai responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Family Hyundai!

October 09, 2025

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Employee Rating

Excellent service, in and out quickly, kept me advised of progress, informed me of recall More

by gatorray1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 09, 2025

Family Hyundai responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Family Hyundai.

October 02, 2025

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Employee Rating

I was very unsatisfied. Should’ve been a free oil change with the buy two get one free. The manager was a jerk not very helpful. I will never come back. I will also not reco More

by joe p
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Oct 05, 2025

Family Hyundai responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up, Joe. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

September 28, 2025

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Employee Rating

I absolutely love Family Hyundai! They have the best staff and Customer Service! I will say I bought three Tucson's from Family! George aka Skip is a great sales rep and I truly love More

by KATBRAT87
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 28, 2025

Family Hyundai responded

Thanks for sharing about your experience with Family Hyundai. We appreciate your business and hope to see you again soon!

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