Colin Simmons
Colin Simmons at Family Hyundai

Colin Simmons | Page 14

Service Advisor

Family Hyundai

8101 W 159th St
Tinley Park, IL 60477

4.6
2,268 Reviews
4.6

2,268 Reviews

Write a Review

2268 Reviews of Colin Simmons

September 11, 2025

Dealership Rating
Employee Rating

The service team are great. I was taken care of quickly. Keep up the great work. More

by LU_BARR
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Sep 11, 2025

Family Hyundai responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

September 09, 2025

Dealership Rating
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Colin was very polite and professional, as were all the staff I encountered. I really appreciated Colin squeezing me in at short notice. When I left, my vehicle was purring like a kitten. More

by fellis64
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Sep 09, 2025

Family Hyundai responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Family Hyundai!

August 15, 2025

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Great customer service. Every worker is helpful. I would definitely recommend family Hyundai to my friends and family. More

by Ssnaid
Service Price Transparency
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Recommend Dealer
Yes
Aug 15, 2025

Family Hyundai responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

August 14, 2025

Dealership Rating
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Went in for an Oil Change and was out in a Timely Manner! Great Job! More

by GGL1953GOHAWKS
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Aug 14, 2025

Family Hyundai responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Family Hyundai.

August 13, 2025

Dealership Rating
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Service was attentive and thorough with Hyundai replacing my defective engine after being out of warranty. There was no bc argument More

by KEVIN_CLIFFORD
Service Price Transparency
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Recommend Dealer
Yes
Aug 13, 2025

Family Hyundai responded

Thank you for choosing Family Hyundai. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

August 12, 2025

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This dealership has been the best to me! I have been going here since 2022. Never had any problems here. All areas of the dealership have been great! A place to take, buy or sell your ca More

by Rjoneserin
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Service Time
Service Communication
Recommend Dealer
Yes
Aug 12, 2025

Family Hyundai responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Family Hyundai.

August 10, 2025

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The service department did a great job during my appointment. They were helpful and competent. More

by patterson.sara
Service Price Transparency
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Recommend Dealer
Yes
Aug 11, 2025

Family Hyundai responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

July 31, 2025

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Employee Rating

Extremely disfunction. Never seem to be given a straight answer. When I asked to speak to the manager, the manager was never around, never returned my calls or attempted to More

by granholm_1995
Recommend Dealer
No

Other Employees Tagged: Colin Simmons

Aug 04, 2025

Family Hyundai responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out.

July 31, 2025

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Employee Rating

Had appointment and still had to wait 3 hours for oil change. Poor time management More

by LSERAFIN
Recommend Dealer
No
Aug 04, 2025

Family Hyundai responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

July 31, 2025

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Employee Rating

I came in for service on my 2016 Santa Fe that had developed a rod knock. They were quick to diagnose the issue, get a new engine ordered, and replaced under warranty in 7 business days from start to More

by MATTHEW NELSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 31, 2025

Family Hyundai responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

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