The service team are great.
I was taken care of quickly.
Keep up the great work.
I was taken care of quickly.
Keep up the great work.
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by LU_BARR
Verified Customer
Verified Customer
Service Price Transparency
Sep 11, 2025 -
Family Hyundai responded
Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.
Colin was very polite and professional, as were all the
staff I encountered. I really appreciated Colin squeezing me in at short notice.
When I left, my vehicle was purring like a kitten.
staff I encountered. I really appreciated Colin squeezing me in at short notice.
When I left, my vehicle was purring like a kitten.
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by fellis64
Verified Customer
Verified Customer
Service Price Transparency
Sep 09, 2025 -
Family Hyundai responded
It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Family Hyundai!
Great customer service.
Every worker is helpful. I would definitely recommend family Hyundai to my friends and family.
Every worker is helpful. I would definitely recommend family Hyundai to my friends and family.
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by Ssnaid
Verified Customer
Verified Customer
Service Price Transparency
Aug 15, 2025 -
Family Hyundai responded
We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.
Went in for an Oil Change and was out in a Timely Manner!
Great Job!
Great Job!
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by GGL1953GOHAWKS
Verified Customer
Verified Customer
Service Price Transparency
Aug 14, 2025 -
Family Hyundai responded
Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Family Hyundai.
Service was attentive and thorough with Hyundai replacing
my defective engine after being out of warranty. There was no bc argument
my defective engine after being out of warranty. There was no bc argument
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by KEVIN_CLIFFORD
Verified Customer
Verified Customer
Service Price Transparency
Aug 13, 2025 -
Family Hyundai responded
Thank you for choosing Family Hyundai. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!
This dealership has been the best to me!
I have been going here since 2022. Never had any problems here. All areas of the dealership have been great! A place to take, buy or sell your ca
I have been going here since 2022. Never had any problems here. All areas of the dealership have been great! A place to take, buy or sell your car.
Rayj
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by Rjoneserin
Verified Customer
Verified Customer
Aug 12, 2025 -
Family Hyundai responded
Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Family Hyundai.
The service department did a great job during my
appointment. They were helpful and competent.
appointment. They were helpful and competent.
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by patterson.sara
Verified Customer
Verified Customer
Service Price Transparency
Aug 11, 2025 -
Family Hyundai responded
Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!
Extremely disfunction.
Never seem to be given a straight answer. When I asked to speak to the manager, the manager was never around, never returned my calls or attempted to
Never seem to be given a straight answer. When I asked to speak to the manager, the manager was never around, never returned my calls or attempted to speak with me
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by granholm_1995
Verified Customer
Verified Customer
Other Employees Tagged:
Colin Simmons
Aug 04, 2025 -
Family Hyundai responded
We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out.
Had appointment and still had to wait 3 hours for oil
change. Poor time management
change. Poor time management
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by LSERAFIN
Verified Customer
Verified Customer
Aug 04, 2025 -
Family Hyundai responded
Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.
I came in for service on my 2016 Santa Fe that had
developed a rod knock. They were quick to diagnose the issue, get a new engine ordered, and replaced under warranty in 7 business days from start to
developed a rod knock. They were quick to diagnose the issue, get a new engine ordered, and replaced under warranty in 7 business days from start to finish. Color me impressed!
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by MATTHEW NELSON
Verified Customer
Verified Customer
Service Price Transparency
Jul 31, 2025 -
Family Hyundai responded
Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!