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2268 Reviews of Colin Simmons
Verified Customer
October 09, 2025
Excellent service, in and out quickly, kept me advised of progress, informed me of recall progress, informed me of recall More
by gatorray1
Other Employees Tagged: Al Pellizzeri, TJ Schmitt, Michael Kratschmer, Mike Majors, Scott Lupo, Maverick Watson, Robbie Watson , Bob Ross
October 02, 2025
I was very unsatisfied. Should’ve been a free oil change with the buy two get one free. The manager was a jerk not very helpful. I will never come back. I will also not reco Should’ve been a free oil change with the buy two get one free. The manager was a jerk not very helpful. I will never come back. I will also not recommend your service center to anybody I know. I will actually recommend that they go to other places and it’s upsetting cause I own a Hyundai and my son who lives with me also owns another Hyundai and neither one of our cars will be serviced in your service center again. More
by joe p
Other Employees Tagged: TJ Schmitt, Michael Kratschmer, Mike Majors
September 28, 2025
I absolutely love Family Hyundai! They have the best staff and Customer Service! I will say I bought three Tucson's from Family! George aka Skip is a great sales rep and I truly love They have the best staff and Customer Service! I will say I bought three Tucson's from Family! George aka Skip is a great sales rep and I truly love how everyone works together to keep the customers satisfied with their visit whether Sales or Service! Keep up the great Customer Service as top priority and I will keep calling Family Hyundai a true automotive family of mine! Thank you for your Service! More
by KATBRAT87
Other Employees Tagged: Al Pellizzeri, George "Skip" Hasenjaeger, Maverick Watson
September 23, 2025
In the few visits I've had it's been professional and courteous. Especially JoAnne. Joanne kept me appraised of what was happening and about how long it might take courteous. Especially JoAnne. Joanne kept me appraised of what was happening and about how long it might take More
by James61930
Other Employees Tagged: Colin Simmons
September 22, 2025
Collin is very courteous and makes every service visit seamless and efficient. Salesman Mayweather Shorter is the best. seamless and efficient. Salesman Mayweather Shorter is the best. More
by JPLUGG
Other Employees Tagged: Mayweather Shorter
September 16, 2025
This service department is the worst I think I’ve ever been to. They don’t bother to call the customers back when they call the dealership. They have absolutely no communication skills let a lot know how been to. They don’t bother to call the customers back when they call the dealership. They have absolutely no communication skills let a lot know how to pick up a phone and call the customer about their vehicle. My car was there from Tuesday and didn’t even get looked at until Thursday then said it would be done Friday and when I got there Friday to pick it up it still wasn’t done and didn’t even get a phone call about it. I didn’t end up getting it back until late Monday. I’m kicking myself in the xxx for even buying this vehicle at this dealership. The only reason I did was because the salesman was so nice and knew what he was talking about. Never will I buy a car here again nor refer anyone here. More
by JENNY
Other Employees Tagged: Jose Palomares
September 13, 2025
I was sold an oil change and tire plan when I bought my F-150 from this dealership, however then don’t have a lift to accommodate my vehicle to rotate the tires. I was compensated an additional oil change F-150 from this dealership, however then don’t have a lift to accommodate my vehicle to rotate the tires. I was compensated an additional oil change but it’s still an inconvenience to me figuring out how to get my tires rotated. Not too pleased More
by DJSCHMITTY77
Other Employees Tagged: Scott Lupo
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