Colin Simmons
Colin Simmons at Family Hyundai

Colin Simmons | Page 13

Service Advisor

Family Hyundai

8101 W 159th St
Tinley Park, IL 60477

4.6
2,261 Reviews
4.6

2,261 Reviews

Write a Review

2261 Reviews of Colin Simmons

September 20, 2025

Dealership Rating
Employee Rating

They did an excellent job. Customer service and communication were on point. While they were busy, they were professional and helpful More

by jshanschro
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Sep 20, 2025

Family Hyundai responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

September 16, 2025

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Employee Rating

This service department is the worst I think I’ve ever been to. They don’t bother to call the customers back when they call the dealership. They have absolutely no communication skills let a lot know how More

by JENNY
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Jose Palomares

Sep 19, 2025

Family Hyundai responded

Providing a positive experience is our top priority, and we're sorry that we failed here, Jenny. We'd love the opportunity to discuss this matter in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

September 13, 2025

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Employee Rating

I was sold an oil change and tire plan when I bought my F-150 from this dealership, however then don’t have a lift to accommodate my vehicle to rotate the tires. I was compensated an additional oil change More

by DJSCHMITTY77
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Scott Lupo

Sep 14, 2025

Family Hyundai responded

Quality customer service is always our number one priority, so we apologize for not meeting your expectations. Thank you again for choosing Family Hyundai. We look forward to having you as one of our valued customers for many more years to come!

September 11, 2025

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The service team are great. I was taken care of quickly. Keep up the great work. More

by LU_BARR
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Recommend Dealer
Yes
Sep 11, 2025

Family Hyundai responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

September 09, 2025

Dealership Rating
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Colin was very polite and professional, as were all the staff I encountered. I really appreciated Colin squeezing me in at short notice. When I left, my vehicle was purring like a kitten. More

by fellis64
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Recommend Dealer
Yes
Sep 09, 2025

Family Hyundai responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Family Hyundai!

August 15, 2025

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Great customer service. Every worker is helpful. I would definitely recommend family Hyundai to my friends and family. More

by Ssnaid
Service Price Transparency
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Recommend Dealer
Yes
Aug 15, 2025

Family Hyundai responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

August 14, 2025

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Employee Rating

Went in for an Oil Change and was out in a Timely Manner! Great Job! More

by GGL1953GOHAWKS
Service Price Transparency
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Recommend Dealer
Yes
Aug 14, 2025

Family Hyundai responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Family Hyundai.

August 13, 2025

Dealership Rating
Employee Rating

Service was attentive and thorough with Hyundai replacing my defective engine after being out of warranty. There was no bc argument More

by KEVIN_CLIFFORD
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Recommend Dealer
Yes
Aug 13, 2025

Family Hyundai responded

Thank you for choosing Family Hyundai. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

August 12, 2025

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Employee Rating

This dealership has been the best to me! I have been going here since 2022. Never had any problems here. All areas of the dealership have been great! A place to take, buy or sell your ca More

by Rjoneserin
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Recommend Dealer
Yes
Aug 12, 2025

Family Hyundai responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Family Hyundai.

August 10, 2025

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The service department did a great job during my appointment. They were helpful and competent. More

by patterson.sara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 11, 2025

Family Hyundai responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

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