Collin Mello | Page 17

Excellent service and very professional. The staff is always friendly and make me welcome even though my car was not purchased at this dealership. I would certainly recommend the service d The staff is always friendly and make me welcome even though my car was not purchased at this dealership. I would certainly recommend the service department to friends. More

by jpiekanski Verified Customer Verified Customer

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I’ve had my last four inspections done with Bob Ferrando. The guys in the service department are always very kind , informative and professional. As long as I’m driving a ford it’s my first choice. Ferrando. The guys in the service department are always very kind , informative and professional. As long as I’m driving a ford it’s my first choice. More

by Littleadams12 Verified Customer Verified Customer

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Ferrando ford is by far the best service in the area! I appreciate everything the team did over the last few weeks trying to get this lemon of a truck I bought off another dealer, I will be buying from F I appreciate everything the team did over the last few weeks trying to get this lemon of a truck I bought off another dealer, I will be buying from Ferrando in future and John , Collin and Arlan’s work ethic is superior to every dealer I’ve been to in the last 30 yrs More

by malwens81 Verified Customer Verified Customer

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Ferrando has the best service! ! So courteous and great service and provide loaners and accommodating appointments! ! So courteous and great service and provide loaners and accommodating appointments! More

by KLINGENS63 Verified Customer Verified Customer

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Excellent customer service as always! The entire sales and service team are amazing! Repeat customer for life. The entire sales and service team are amazing! Repeat customer for life. More

by PDEDIONISIO Verified Customer Verified Customer

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Knows what they are doing. Very professional in dealing with customers. Always on schedule. No delays. Very professional in dealing with customers. Always on schedule. No delays. More

by RELAMPAGOSJOSE Verified Customer Verified Customer

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Service people are really professional. They know their jobs and fast and pleasant. Best of luck. They know their jobs and fast and pleasant. Best of luck. More

by DRPAULKANG Verified Customer Verified Customer

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I was very happy with the timely manner in which the deal was put together and Bob Ferrando ford world met my price and the financing was excellent!!!! was put together and Bob Ferrando ford world met my price and the financing was excellent!!!! More

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I have a fleet vehicle and use the service for maintenance on my vehicles. In the past, I used a ford dealership for the repairs that is a lot closer to my house in Erie. I stopped going there bec maintenance on my vehicles. In the past, I used a ford dealership for the repairs that is a lot closer to my house in Erie. I stopped going there because I always felt like I was an inconvenience to them. They would fight with me almost every time about how they were going to be paid (they bill through the ford fleet plan), they were rude and just made me feel like my business was a burden to them. I started going to Bob Fernando once I moved back to Erie. Their service shop has been so easy to deal with. I have never felt once like I was a burden or an inconvenience. Everyone has been super friendly and approachable. The difference in customer service has been night and day. would recommend them! More

by edeimel13 Verified Customer Verified Customer

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Great service department. Prices are competitive with other shops. I prefer genuine ford service for my truck. Prices are competitive with other shops. I prefer genuine ford service for my truck. More

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