Colton Thomas | Page 12

Arion and Daniel were very helpful with finding us a car we liked within our price range. The 1 star review is simply due to the fact that less than 4 days after leaving the lot, my car died in my work park we liked within our price range. The 1 star review is simply due to the fact that less than 4 days after leaving the lot, my car died in my work parking lot. I had a friend jump it, while on the phone with the dealership who told me it was a maintenance issue which isn’t covered by our warranty. After getting jumped I barely made it to the autozone house the street where without even opening the hood the man told me my battery was old. He could tell that by the smell alone. I hadn’t even driven the car 30 miles yet, and the battery went out. After further analysis the man told me not only was it an old battery, but it wasn’t even the right one for the car. I called the service department and told them they gave us the wrong battery and they told us that yet again it was a maintenance issue. It was negligent of Kia of Lawton to sell us a car that had the wrong battery in it. I asked if we would be reimbursed for having to spend almost 300$ on the right battery and they said we can drop it off and have them look at it but it will cost around the same. I spent a week shopping around and when I finally landed on a car, it breaks down in less than that time. More

by tatiana Verified Customer Verified Customer

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Services was great and all of the staff are friendly and helpful. I didn’t like that the ac was messed up and they didn’t tell me until I brought it to their attention when I purchased the car, but I apprec helpful. I didn’t like that the ac was messed up and they didn’t tell me until I brought it to their attention when I purchased the car, but I appreciated that they fixed it in a timely manner More

by princess_laqueata Verified Customer Verified Customer

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Great job great great great great great great great great great great great great job great great great great job More

by ymcet1 Verified Customer Verified Customer

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Fast, Friendly, Professional with Excellence, Exceptional, Helpful, kindness, personal, knowledgeable about the vehicles, not high pressure salesman Exceptional, Helpful, kindness, personal, knowledgeable about the vehicles, not high pressure salesman More

by carolyndunkin Verified Customer Verified Customer

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Rapid service and friendly employees Good professional Rapid service and friendly employees Good professional performance! Maintenance in a timely manner. Thank you! Rapid service and friendly employees Good professional performance! Maintenance in a timely manner. Thank you! More

by carolyndunkin Verified Customer Verified Customer

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I have bought 3 Kia Sorentos from this dealership alone and have always been satisfied with both the salesperson and service advisors!! The best deal!! and have always been satisfied with both the salesperson and service advisors!! The best deal!! More

by KEIKISASHA Verified Customer Verified Customer

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I reached out thru cars.com to verify availability and price of a unit listed. I received 3 generic emails but they never answered questions. price of a unit listed. I received 3 generic emails but they never answered questions. More

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They sold me a car that I'm paying $20,000 for, that I drove 5 miles away turned it off and like too never got it cranked again. A piece that is was on recall had not been installed. The car was filthy wh drove 5 miles away turned it off and like too never got it cranked again. A piece that is was on recall had not been installed. The car was filthy when I got it back 5 days later. I won't shop there again More

by tkurtz95 Verified Customer Verified Customer

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Purchasing was easy and salesman was very considerate about my choices on a vehicle. I only service my Kia at this location and satisfied with the process. about my choices on a vehicle. I only service my Kia at this location and satisfied with the process. More

by KEIKISASHA Verified Customer Verified Customer

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Liars, make sure posted price is final. I was given the run around for over 5 HOURS only to be finally told by another salesman about how they are lagging behind on updating internet pricing. Online pricin run around for over 5 HOURS only to be finally told by another salesman about how they are lagging behind on updating internet pricing. Online pricing on the vehicle I was looking at was $14k. Selling price is $24k. Gave BS about them needing to markup the vehicle to make more money. BS. This is unethical and the reason most people hate car dealerships. More

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