No confirm of appointment
Did not mention that my house
were left in car
Had car inspected-did not replace broken wind shield wipe
were left in car
Had car inspected-did not replace broken wind shield wipe
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by rlee7852
Verified Customer
Verified Customer
Service Price Transparency
Oct 25, 2024 -
Rallye BMW responded
I apologize for the oversight regarding your appointment confirmation and the issues with your vehicle inspection. We strive to provide thorough service, so it's disappointing to hear about these missed details. Please reach out at your convenience so we can address this matter directly and ensure everything is resolved properly. Thank you, Chris Blanco - Service Manager - 516-833-4862
All staff were professional and made the experience easy.
The suggestions were useful, and improved the process. Cosmo’s communication skills were very helpful.
The suggestions were useful, and improved the process. Cosmo’s communication skills were very helpful.
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by JVDUNNE
Verified Customer
Verified Customer
Oct 23, 2024 -
Rallye BMW responded
We're delighted to hear that Cosmo and the Rallye BMW team made your experience smooth and helpful. Thank you for sharing this positive feedback!
Went there for a Brake In, they we’re super friendly and
efficient with the job!
efficient with the job!
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by Jim
Verified Customer
Verified Customer
Service Price Transparency
Oct 23, 2024 -
Rallye BMW responded
It means so much that you are a happy customer, Jim! Thank you from all of us at Rallye BMW.
The facility was clean.
They took me right away to service a tire issue. I was very pleased with the services I received from Rallye BMW. Thank you. I’m
They took me right away to service a tire issue. I was very pleased with the services I received from Rallye BMW. Thank you. I’m
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by NOTGIVEN
Verified Customer
Verified Customer
Service Price Transparency
Oct 18, 2024 -
Rallye BMW responded
Thank you for sharing your experience! We're delighted to hear that our team at Rallye BMW provided prompt and satisfactory service. We appreciate your feedback and look forward to assisting you again in the future!
Service was fast and courteous.
It was performed to expert as I would expect from Rallye
It was performed to expert as I would expect from Rallye
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by TSPJMP
Verified Customer
Verified Customer
Service Price Transparency
Oct 17, 2024 -
Rallye BMW responded
Thank you for this high-star rating of Rallye BMW! We appreciate your business and hope to see you again down the road!
Very pleasurable experience.
Service was thorough. Technician was knowledgeable. Cosmo kept me updated.
Would recommend dealership to friends
Service was thorough. Technician was knowledgeable. Cosmo kept me updated.
Would recommend dealership to friends
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by CJBERG
Verified Customer
Verified Customer
Oct 10, 2024 -
Rallye BMW responded
We're delighted to hear you had a pleasurable experience with us at Rallye BMW. It's great that Cosmo and our team provided thorough service. Thanks for recommending us!
Chris is very professional and personable.
At the end of what I thought was a simple inspection he needed to secure a loaner car for me though it was not planned for. All worked out well. He
At the end of what I thought was a simple inspection he needed to secure a loaner car for me though it was not planned for. All worked out well. He texted and called me a number of times assuring me that all would be taken care to my satisfaction.
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by VACIRCA0
Verified Customer
Verified Customer
Service Price Transparency
Oct 10, 2024 -
Rallye BMW responded
We're delighted to hear that Chris provided such professional and personable service at Rallye BMW. It's great to know he went the extra mile to ensure everything was handled smoothly for you. Thank you for sharing your experience!
The Service Department has keep my 2014 BMW running like
new! My Service Advisor,
Carol Muniz, kept me informed, while the car was being serviced. My last Service Advisor, Adam Romano was just promoted t
new! My Service Advisor,
Carol Muniz, kept me informed, while the car was being serviced. My last Service Advisor, Adam Romano was just promoted to Assistant Service Manager. A well deserved promotion! Chris Blanco, Service Manager, is honest and trustworthy and I can always count on his knowledge and friendship! Matt Carlson, is the General Manager, of Rallye BMW and he was my first service advisor way back in 2004. He is a true gentleman and leader! He has created a tremendous team! Looking forward to getting another car from Rallye this coming January.
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by zayde
Verified Customer
Verified Customer
Service Price Transparency
Oct 08, 2024 -
Rallye BMW responded
It's fantastic to hear that our Service Department at Rallye BMW has kept your 2014 running like new! We're proud of the team, including Carol, Adam, Chris, and Matt, for their dedication and expertise. Thank you for your continued trust in us; we look forward to assisting with your next car purchase this January!
Oct 08, 2024 -
zayde responded
When I think of Rallye BMW, a big smile appears on my face!
If your car needs service, Rallye BMWs team is absolutely, positively, the best!
No preventative maintenance offered.
No effort on mechanic part Brake dust and debris left on vehicle rims.
No effort on mechanic part Brake dust and debris left on vehicle rims.
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by r.keyloun
Verified Customer
Verified Customer
Service Price Transparency
Oct 02, 2024 -
Rallye BMW responded
I apologize for the oversight during your visit. We strive to provide thorough service and it seems we fell short this time. Please reach out so we can address these concerns directly. Thank you, Chris Blanco - Service Manager - 516-833-4862
They have big selection which makes it easier to find
what you want. They are also very welcoming and patient.
what you want. They are also very welcoming and patient.
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by NAJMSAHER
Verified Customer
Verified Customer
Service Price Transparency
Sep 30, 2024 -
Rallye BMW responded
Thank you for highlighting our wide selection and welcoming atmosphere at Rallye BMW! We're glad to hear that your experience was positive. Enjoy your new ride!