Cosmo Laurino

Everything runs like clockwork- efficient . Everyone helpful The service area is run in a very professional way Everyone helpful The service area is run in a very professional way More

by Snyeres Verified Customer Verified Customer

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I feel very taken care of by everyone involved You guys try very hard to make it happen try very hard to make it happen More

by Joes 2017 Rav Verified Customer Verified Customer

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The service was completed in a timely fashion. They helped to accommodate the handicapped passengers. Reminders were sent. I appreciate the services. They helped to accommodate the handicapped passengers. Reminders were sent. I appreciate the services. More

by TGMDX2000 Verified Customer Verified Customer

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Service level are good, explain all issue with details. The most that I like is the free coffee, would be nice to have muffin to go with the coffee. The most that I like is the free coffee, would be nice to have muffin to go with the coffee. More

by ALEXHUANG63 Verified Customer Verified Customer

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Great service little pricy but you always get quality service and Cosmo is the best to work with The best service and Cosmo is the best to work with The best More

by kurtdillmeier Verified Customer Verified Customer

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I was there for oil change. He told me that the waiting time about two hours. I agree and I come back after two and 30 minutes later I noticed that my car still parking in the p He told me that the waiting time about two hours. I agree and I come back after two and 30 minutes later I noticed that my car still parking in the parking lot and the gentleman who behind me already finish and left. Also, I was waiting out over three hours for just oil change. And he told me that he will wash my car, but my car was not washing.. More

by linsumin0 Verified Customer Verified Customer

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Pushy on doing extra service, tried to get me to buy new tires when it wasn't needed. I like Dennis tires when it wasn't needed. I like Dennis More

by bob92463 Verified Customer Verified Customer

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This is by far the worst BMW dealership I’ve ever dealt with. Rallye BMW tried to charge me a diagnostic fee for an issue I had already reported when dropping off my car, and they refused to release my veh with. Rallye BMW tried to charge me a diagnostic fee for an issue I had already reported when dropping off my car, and they refused to release my vehicle until I paid it. Even the service advisor admitted he questioned the charge but said he had to bill it because of dealership policy — not because it was fair or related to any real work. After I paid, they ignored all my refund requests and stopped responding. The service department is dishonest, unprofessional, and only focused on squeezing money out of customers. Avoid this dealership at all costs. More

by DANIEL DORLEAN Verified Customer Verified Customer

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Great sales person in Larry Kim . ..excellent service department...overall an outstanding dealership with strong attention to customer ..excellent service department...overall an outstanding dealership with strong attention to customer More

by PEREZBOB1 Verified Customer Verified Customer

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The staff is very professional and listens to your needs. Makes your visit very welcoming and assuring. Makes your visit very welcoming and assuring. More

by ladykk110 Verified Customer Verified Customer

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