Cosmo Laurino
Cosmo Laurino at Rallye BMW
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Cosmo Laurino | Page 6

Service Advisor

Rallye BMW

1 Brush Hollow Rd
Westbury, NY 11590

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4.6
195 Reviews
4.6

195 Reviews

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195 Reviews of Cosmo Laurino

November 29, 2023

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Employee Rating

Everything worked out just fine. Nothing else needs to be said so I hope this covers the 15 word requirement. More

by ALKAP99
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Recommend Dealer
Yes
Nov 29, 2023

Rallye BMW responded

We're glad to know everything worked out for you at Rallye BMW. Thanks for taking the time to leave a review!

November 29, 2023

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Employee Rating

Not what I expected customer service poor experience disappointing explanation was basically unacceptable. Lost confidence in the service department More

by MIKELIP29
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Recommend Dealer
No
Nov 30, 2023

Rallye BMW responded

I'm sorry to read about your disappointing experience with our service department. We strive for top-notch customer service and it seems we've fallen short in this instance. Your feedback is valuable and will be used to improve future experiences. If you're open to discussing this further, please reach out directly at your earliest convenience. Thank you, Chris Blanco - Service Manager - 516-833-4862

November 28, 2023

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Any time I go to Rallye Motors it is always a great experience. Chris Blanco is the ultimate professional. None better. More

by aagalassi
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Recommend Dealer
Yes

Other Employees Tagged: Christopher Blanco

Nov 28, 2023

Rallye BMW responded

Thanks for the positive feedback! We're glad to know Chris Blanco and our team at Rallye BMW always make your visits enjoyable.

November 25, 2023

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Cosmo is a pleasure to work with everytime. Thoroughly, addressing all of my vehicles needs and making me aware of issues that I didn’t even know I had. It’s always good to work with someone li More

by DOMINICK8
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Recommend Dealer
Yes
Nov 27, 2023

Rallye BMW responded

We're delighted to know that Cosmo and our team at Rallye BMW have been able to provide you with thorough service, addressing all your vehicle's needs. Safety is a top priority for us, so we appreciate your kind words, Dominick!

November 24, 2023

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Amazing service, great team attitude of everyone working together to make sure I had a 5 star experience. I would never use another BMW dealer period. More

by ksingh1026
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Recommend Dealer
Yes
Nov 26, 2023

Rallye BMW responded

We're so glad to know you had a 5-star experience with us at Rallye BMW! Our team always aims to provide top-notch service. Thanks for choosing us as your go-to dealer, we look forward to serving you in the future!

November 24, 2023

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Good job. I m satisfied . good.good.good.wery good.exelent..i m ready for next time. More

by janusz9980
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Recommend Dealer
Yes
Nov 26, 2023

Rallye BMW responded

We are so happy that our Rallye BMW team earned your five stars. Thanks for working with us!

November 22, 2023

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Employee Rating

Service experience was fine, but (once again) longer than promised. I don’t blame cosmo for the longer than expected service but don’t know why Rallye continues to tell people 2 hours or less if that’s rarel More

by SEBASTIANO PETTI
Service Price Transparency
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Recommend Dealer
Yes
Nov 27, 2023

Rallye BMW responded

Sebastiano, we appreciate your feedback and apologize for any delays you experienced during your service visit at Rallye BMW. We're also sorry to learn about the issue with the My BMW app - our team would be happy to look further into this for you, so please feel free to reach out at your convenience. Take care! Chris Blanco - Service Manager - 516-833-4862

November 20, 2023

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Employee Rating

Great customer service and it was a pleasure to have Cosmo as my service advisor. More

by SHB1981
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Recommend Dealer
Yes
Nov 20, 2023

Rallye BMW responded

Thank you for this awesome review of Rallye BMW! We will pass along your kudos to our team. Take care!

November 20, 2023

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Rallye bmw is the best car dealership on Long Island their staff is professional friendly and courteous More

by EASYWINNER39
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Recommend Dealer
Yes
Nov 21, 2023

Rallye BMW responded

We're delighted to know you had such a positive experience with our team at Rallye BMW! Thanks for your kind words about our professionalism and friendliness. We appreciate it!

November 15, 2023

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Employee Rating

fast service and very well done. I will use the company every time I do a Maintenace of my vehicle. More

by GARCIAMDNYC
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Recommend Dealer
Yes
Nov 15, 2023

Rallye BMW responded

Thanks so much for choosing Rallye BMW for your future services! We are excited to have you as a valued customer and appreciate your five-star review. Safe travels!

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