Crystal Thompson | Page 35

I had an amazing experience getting a car I love so much already ! Thank you Jeremy ! already ! Thank you Jeremy ! More

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Everyone I came in contact with was awesome. Especially Big D! Really happy with the customer service I received and I really love my new car. Thanks Especially Big D! Really happy with the customer service I received and I really love my new car. Thanks More

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Louis A. was exceptional to work with. He was knowledgeable, friendly, and extra helpful when purchasing my fully loaded Toyota Camry XSE that I absolutely lo was exceptional to work with. He was knowledgeable, friendly, and extra helpful when purchasing my fully loaded Toyota Camry XSE that I absolutely love. He wasn’t pushy in the least bit and even made it a point to run preliminary numbers so I had a good idea of where I’d be at payment wise before ever pulling my credit report. Definitely not something I can say about other dealerships in the area or salesmen for that matter. I would highly recommend buying a vehicle from Toyota of Cleveland and more specifically Louis A. I will be sending friends and family his way when they’re in the market for a vehicle. Wish more salesmen were as customer focused and driven as he is. More

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Had a bad experience at another dealership since I was a female and alone. From the start, Alfred listened to me and what I was needing and made the car buying experience so easy! I'd highly recommend him a female and alone. From the start, Alfred listened to me and what I was needing and made the car buying experience so easy! I'd highly recommend him and Toyota of Cleveland to everyone I know! More

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We worked with Jenn, Joey and Crystal. They were a pleasure to work with and did not pressure us into buying a car. They let us decide what we wanted and worked with us to make the deal e They were a pleasure to work with and did not pressure us into buying a car. They let us decide what we wanted and worked with us to make the deal easy. We will definitely refer other to them. More

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The staff was very professional and helpful. Juan Carlos Lopez and Crystal Thompson were super nice and never pushy. We will definitely recommend this dealership to friends and family. Juan Carlos Lopez and Crystal Thompson were super nice and never pushy. We will definitely recommend this dealership to friends and family. More

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Everyone, at the dealership is super friendly and helpful. The salesperson Gregg Bain is the the best. This the third car that I bought from him. The financial lady Crystal Thompson was very thoro helpful. The salesperson Gregg Bain is the the best. This the third car that I bought from him. The financial lady Crystal Thompson was very thorough and got my payment where it needed to be. More

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Matthew was very professional and responsive to our needs. We live in Knoxville and were able to get everything negotiated and ready over the phone. We came in to sign paperwork and crystal was great t needs. We live in Knoxville and were able to get everything negotiated and ready over the phone. We came in to sign paperwork and crystal was great to work with and very efficient and helpful on the finance side. Finally, Justin was able to help too with coordinating a few last minute items asap and being very kind and helpful. I would definitely take the 1 hour drive from Knoxville to come again and buy another car from Matthew and the team! Great customer service !!! More

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I have purchased my last 4 vehicles from TOC. I always feel like I'm treated fairly and I will continue to purchase through them. Jason Keith was my salesman. He was always available to answer an I always feel like I'm treated fairly and I will continue to purchase through them. Jason Keith was my salesman. He was always available to answer any question I may have. He kept me updated on when my vehicle would arrive. Crystal Thompson handled my paperwork. I was in a huge rush for time and she made sure that she hurried as much as possible so that I was able to get to another appointment. More

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Professional, courteous, responsive, timely, resourceful and a pleasure to be a part of. The dealership was clean, neat and inviting Have purchased 2 vehicles and will mostlikely purchase my next one. and a pleasure to be a part of. The dealership was clean, neat and inviting Have purchased 2 vehicles and will mostlikely purchase my next one. A big thanks to team Toyota-Cleveland More

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