Dale Scudder
Dale Scudder at Shields Auto Center
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Dale Scudder | Page 14

Service Manager

Shields Auto Center

850 Broadmeadow Rd
Rantoul, IL 61866

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4.8
179 Reviews
4.8

179 Reviews

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179 Reviews of Dale Scudder

June 12, 2021

Dealership Rating
Employee Rating

I always have good things to say about the the service at Shields in Rantoul.. Very friendly and very honest and they have have never steered me wrong. I can always fully trust them when they give me advice More

by gailkrumwiede
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jun 14, 2021

Shields Auto Center responded

Thank you, Gail! We appreciate your feedback. It means a lot to us!

June 08, 2021

Dealership Rating
Employee Rating

Great service, had me in and out quickly and within estimated time given. On time with appointments and handled everything within COVID guidelines. I always go to shields for all of my needs and will c More

by ldlarkin
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Scott Lackey

Jun 10, 2021

Shields Auto Center responded

Thank you for taking time to leave a review! We appreciate your business!

June 01, 2021

Dealership Rating
Employee Rating

Was the fastest process of buying a car there ever was ! And to be praised for your credit score was crazy thank u You so much More

by kylethomas39
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jun 10, 2021

Shields Auto Center responded

Kyle, we appreciate your feedback. Thank you for giving us the opportunity to earn your business and congratulations on your new car!

May 25, 2021

Dealership Rating
Employee Rating

Shields has always been very attentive when I bring my Van in for services. They are friendly, reliable and very efficient. Enjoy working with all the service advisers. More

by BROWN661_6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Scott Lackey

May 28, 2021

Shields Auto Center responded

We really appreciate your feedback! Thank you for choosing Shields Auto Center!

May 20, 2021

Dealership Rating
Employee Rating

Shields staff are always very professional! They answer all my questions and if they don’t know they find someone who does. They joke and have fun! More

by denisemartin_horner59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Greg Shields, Scott Lackey

May 25, 2021

Shields Auto Center responded

Our staff works hard to ensure that our customers have a great experience. Thank you for taking the time to let us know!

May 17, 2021

Dealership Rating
Employee Rating

After diagnostics check, I had my car back 2 days earlier than expected. VERY nice start of a weekend! Great Job!!! They teamed up and got it fixed. More

by lottipoppins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Scott Lackey , Cody

May 20, 2021

Shields Auto Center responded

Our staff works hard to go the extra-mile for our valued guests! We are so glad that we were able to get it done earlier for you! Thank you for taking the time to leave a review. We appreciate your business!

May 05, 2021

Dealership Rating
Employee Rating

I have had no problems with this dealer/ Customer service service and the people who work here are easy to work with and do a good job.. More

by doug2602
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Tim Mc Intyre

May 07, 2021

Shields Auto Center responded

Thank you, Doug! We appreciate your feedback.

April 20, 2021

Dealership Rating
Employee Rating

I can rely on the Service Department of Shield's Auto Center to provide the highest quality of maintenance on my vehicle and believe others can too. More

by geometrics100
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

April 15, 2021

Dealership Rating
Employee Rating

Fast turn around from start to finish. It was easy to schedule for my availability. Waiting area nice and convenient. Employees were friendly and no digs about buying a new car(even though it's about tim More

by roney4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Apr 22, 2021

Shields Auto Center responded

We really appreciate your feedback. Thank you for taking the time to let us know. And.... we're more than happy to assist you with your next vehicle purchase when the time comes!

April 10, 2021

Dealership Rating
Employee Rating

Very clean and well setup waiting room show room and service center. Great Communications with the service department help the overall experience. Easy to do business with. More

by m4a2c8h
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Scott Lackey

Apr 23, 2021

Shields Auto Center responded

We are happy to hear that everything was completed to your satisfaction! Thank you for taking the time to let us know.

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