Damian Swierbutowski

⭐ 1/5 STARS — GOLF MILL FORD, NILES, IL — STRONGLY DO NOT RECOMMEND! I purchased a brand-new 2025 Ford Escape with only 72 miles on it. Within just 2–3 days, the cameras and sensors began malfunctioning. RECOMMEND! I purchased a brand-new 2025 Ford Escape with only 72 miles on it. Within just 2–3 days, the cameras and sensors began malfunctioning. My vehicle was repeatedly taken back to the dealership for weeks at a time, yet the problems continued. Damian S., a manager at Golf Mill Ford, assured us during the purchase that the additional warranties and protection plans would provide full coverage and peace of mind. To this day, some service visits are missing from the repair history available to me. I was also told that the vehicle required a software update, which Ford headquarters did not confirm when I contacted them. After one service visit, my vehicle was returned with a dent in the body. The dealership initially denied responsibility, but after I requested that surveillance footage be reviewed, they offered to repair the damage. WITHIN JUST ONE YEAR, I EXPERIENCED NUMEROUS PROBLEMS: malfunctioning cameras, sensors, Blind Spot Detection, Cross-Traffic Alert, TPMS warnings, rear differential and drivetrain issues, suspension concerns, a leaking sunroof, water entering the interior and rear taillight, passenger window and display malfunctions, Check Engine warnings, and a failed spark plug. MOST ALARMING — THE VEHICLE BRAKES ON ITS OWN WHILE DRIVING ON THE HIGHWAY! While traveling approximately 60 mph with cruise control activated, my vehicle suddenly began braking until it came to a complete stop, without me pressing the brake pedal. This happened repeatedly. I was even stopped by state police several times because of dangerous situations on the road. This is a serious threat to my life, my family’s safety, and the safety of other drivers! During our trip to California, we experienced a tire failure in Colorado. Arlington Heights Ford had previously assured me that the tire was new, but I later discovered that it appeared to have been repaired instead. The warranty covered only one of the two tires that needed replacement. On our return trip through Oklahoma, the vehicle began shaking violently on the highway, the Check Engine light came on, and it had to be towed. A damaged spark plug was diagnosed, and we were told that the replacement would take 24–48 hours. We were stranded without transportation, and obtaining a rental vehicle was impossible. We had to pay out of pocket for towing, tires, hotels, and transportation. Our reimbursement claims were denied. I REPEATEDLY ASKED MANAGER DAMIAN S. FOR HELP. Even when we were stranded in Oklahoma, he told me that his hands were tied and there was nothing he could do. On multiple occasions, he made it clear that resolving these problems was my responsibility. This was especially disappointing considering his earlier promises regarding warranty protection. I was also informed that if my vehicle had to remain in Oklahoma, I would be responsible for arranging and paying for its transportation back to Illinois myself. After a year of repeated failures, undocumented service visits, dangerous driving incidents, and financial losses, I no longer feel safe driving this vehicle. I have photographs, receipts, emails, and repair documentation supporting my experience. I AM REQUESTING A FORMAL FORD MANUFACTURER BUYBACK/REPURCHASE — NOT A TRADE-IN. I expect Ford Motor Company to take these serious safety concerns and the vehicle’s repeated failures seriously. Golf Mill Ford was happy to sell me a brand-new vehicle and additional warranties, but when I needed assistance, I was left to deal with everything on my own. I STRONGLY DO NOT RECOMMEND GOLF MILL FORD! Customer service and accountability should not end once the sales contract is signed. Natalia D. More

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My brother help me get my next ride from our kababayan Darwin Linsangan at #1 Gord dealership. We called his cell & he send us photo of some cars, worked on our paper works to save us time & got us in & o Darwin Linsangan at #1 Gord dealership. We called his cell & he send us photo of some cars, worked on our paper works to save us time & got us in & out as alaays with VIP serviatomg pinoy. Maraming Salamat Po***** More

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We had a wonderful experience buying our car with Ross at Golf Mill Ford! Ross was patient, caring, and professional throughout the process. He stayed in touch, answered all our questions, and helped us with Golf Mill Ford! Ross was patient, caring, and professional throughout the process. He stayed in touch, answered all our questions, and helped us with financing. His ability to speak four languages made communication even easier. Thank you, Ross, for your dedication and support! We would happily return to you and recommend you to our friends and family. Golf Mill Ford is lucky to have you on their team! More

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I worked with Mark Gurgone- I bought van Escape- J highly recommend working with Nark and Joanne- recommend working with Nark and Joanne- More

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Excellent service from Darwin, our salesperson, who helped us secure our son’s first car within our budget. We appreciate the continued effort and look forward to our next transaction. This marks our f helped us secure our son’s first car within our budget. We appreciate the continued effort and look forward to our next transaction. This marks our fifth purchase from him. Thank you very much. More

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Thank you kuya darwin for my new toys ford bronco 2025. We called Darwin that we wanted a new ride, he send us photo of this Certified 2025 Bronco Sport, worked on paper works before we even get to the dea We called Darwin that we wanted a new ride, he send us photo of this Certified 2025 Bronco Sport, worked on paper works before we even get to the dealership, we were in & out as always with VIP serbisyong pinoy. Our 4Peat purchased & more comomg for sure. Maramimg Salamat po☆☆☆☆☆ More

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As always, Darwin is our guy! Thank you for helping us with our fourt car from Golf Mill Ford. We appreciate your excellent service and will definitely be back! Thus is our 4Peat Thank you for helping us with our fourt car from Golf Mill Ford. We appreciate your excellent service and will definitely be back! Thus is our 4Peat purchased from our kababayan Darwin at Golf Mill Ford. We can always call or text Darwin & he gets back to us for sales & even service needs, trusted & recommended dor sure, Maraming Salamat Po☆☆☆☆☆ More

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This is my second mustang buying from them. I worked with Damian and Mark they were very helpful and kind when it came to the process of buying the new mustang. I worked with Damian and Mark they were very helpful and kind when it came to the process of buying the new mustang. More

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Me and my daughter bought a new mustang at this dealership, we are very happy with the car. We worked with Damian and Mark and they were very helpful and kind. dealership, we are very happy with the car. We worked with Damian and Mark and they were very helpful and kind. More

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I usually hate the dealership experience, but was pleasently surprised with the one I had here! From the point I walked in to the point I drove off in my new ride everything went flawlessly! Mateusz pleasently surprised with the one I had here! From the point I walked in to the point I drove off in my new ride everything went flawlessly! Mateusz and Damian went above and beyond to make sure I picked out the right car, got a good deal, and even helped me navigate the complicated world of financing my first vehicle. I have never walked out of a place of business with such a great experience. These guys left me smiling and satisfied. Cannot thank them enough! They really are the best in the Midwest! More

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