Dan Collins | Page 18

Outstanding from beginning to end I purchased my car from Ryan Barcenas and could not have had a better experience. I live 2 hours away, but worked with Ryan via phone/text/email to ge I purchased my car from Ryan Barcenas and could not have had a better experience. I live 2 hours away, but worked with Ryan via phone/text/email to get all of the details worked out. The level of professionalism was top notch. When I got to the dealer to pick up the car the transaction went smoothly and quick. It was a great pleasure to work with everyone there. More

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Exceptional experience We recently purchased a 2014 XJL and it was the best car purchase we ever made. Dawn Geraci made purchasing the vehicle a pleasant, fun and stress fr We recently purchased a 2014 XJL and it was the best car purchase we ever made. Dawn Geraci made purchasing the vehicle a pleasant, fun and stress free experience. Most dealerships are full of annoying sales people which makes shopping for a vehicle a miserable dreaded experience. The Jaguar dealership highly exceeded our expectations and changed our view on buying a car. We receive the white glove treatment in a relaxed environment. All the staff have been a pleasure to work with. More

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Still walking on a cloud! Samantha put me in the FType of my dreams at a price that was hard to believe. Kudos to an amazing team in Fort Meyers....Samantha, her sales manage Samantha put me in the FType of my dreams at a price that was hard to believe. Kudos to an amazing team in Fort Meyers....Samantha, her sales manager Dan, and Morgan in finance made for a truly awesome car buying experience and I can't wait to come back for another car down the road. More

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Frist time Jaguar buyer and best experience Samantha was absolutely the best. Very accommodating and made me feel like a valued customer. Actually the whole Jaguar/ Land Rover family was amaz Samantha was absolutely the best. Very accommodating and made me feel like a valued customer. Actually the whole Jaguar/ Land Rover family was amazing. Everything need and question was answered precisely. More

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Excellent Buying Experirence Simon Wade and Dan Collins did an excellent job helping me pick out a well equipped Range Rover Sport to meet my needs both from a style/comfort /opti Simon Wade and Dan Collins did an excellent job helping me pick out a well equipped Range Rover Sport to meet my needs both from a style/comfort /option standpoint and one that fit my budget requirements. They exceeded my expectation's from the first conversation on the phone through delivery. Both Simon and Dan made my experience enjoyable and I appreciate the can-do attitude they showed through-out the process. I am looking forward to coming back when I need my next vehicle to receive the same quality buying experience. O'h and I can't forget Debra Conroy for conveying my exact needs to Dan to ensure my needs and expectations were met from the start. Thanks to the whole Team. - Todd More

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Spent all the time we needed and catered to our every need. We do a lot of research and were very concerned about buying a first edition vehicle. The salesperson, Samantha, spent an incredible amount of time di We do a lot of research and were very concerned about buying a first edition vehicle. The salesperson, Samantha, spent an incredible amount of time discussing Jaguar corporate and the Jaguar Ft. Myers philosophy and they walked the talk. We had several lengthy visits including test drives. They were always helpful, patient and gracious, never pushy. The management staff made a point of meeting us personally prior to the purchase and ensuring that all our needs were met and questions answered. You can't ask for better service. In addition, the beauty of the Jaguar design and warranty are icing on the cake. Samantha was adamant that we order and receive exactly the specifications we requested, nothing more or less. Despite all this, the staff never took themselves too seriously; we felt like friends. More

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The Way It Should Always Be! First time Jaguar owner and resulted from the least face to face total time of any auto transaction I've experienced. A well trained and pleasant gro First time Jaguar owner and resulted from the least face to face total time of any auto transaction I've experienced. A well trained and pleasant group of customer interface employees. Wouldn't hesitate to engage again, the logistics notwithstanding. More

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Awesome a car Buying Experience The entire staff at Jaguar Land Rover of Fort Myers are great They were very upfront and honest and worked with me as best they could. I ended up bu The entire staff at Jaguar Land Rover of Fort Myers are great They were very upfront and honest and worked with me as best they could. I ended up buying a certified preowned Jaguar F Type. The car is awesome as was the staff. I recommend this dealership. More

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Perfect in every way My wife and I were looking for a Jaguar in a certain color with upgraded wheels. Instead of relying on a local dealership to find our car, we decided My wife and I were looking for a Jaguar in a certain color with upgraded wheels. Instead of relying on a local dealership to find our car, we decided to deal directly with Fort Myers Jaguar even though it is far from our home. I am glad we did. Fort Myers Jaguar earned out business and exceeded our expectations. Jaguar Fort Myers jumped through several hoops and we got the exact car we wanted at a price the other dealers would not offer. I know how to get a good price when buying a car but in this case there was no haggling because there was no need. The car is great and the deal was a winner. It was well worth the drive and when we are in the market again they will be our first and only choice. The entire staff was a pleasure to deal with in every way. I highly recommend them. More

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Thrown out Have purchased 6 vehicles in last 2 yrs my recent purchase is a 2016 Jaguar XJ almost immediately I've had issues with screen and satellite service wh Have purchased 6 vehicles in last 2 yrs my recent purchase is a 2016 Jaguar XJ almost immediately I've had issues with screen and satellite service when I brought car back was given a loaner they had my vehicle for almost 2 weeks the general manager Brian del nigro told me jaguar was working on a fix for this problem it should be ready by October 26 2016 I brought car back on October 20 2016 was having another issue with the air conditioner when I spoke to Brian del nigro the discussion became heated and I used some choice words because I was pretty much disgusted at this point Brian wants to scold me for cussing and pointing my finger towards him so at that point he throws me out of dealership and tells me to never come back this was done in front of his service manager I think his name is Jason he then gave me my keys to my car and told me to get out great customer service don't you think?my car was never looked at when they sold me the car Dan Collins and Vinnie Ciulla never told me of the existing problem that jaguar was having with the satellite or the screen at that point everyone is your friend but then a problem occurs and all of a sudden your the bad guy l guess it's profits over people Brian del nigro is the most unprofessional person I have ever met in my life and I'm 59 yrs old I would never recommend this dealership to anyone thread real careful if your thinking of doing business here they are wolves in sheeps clothing especially Brian del Nigro they will sell you a vehicle and not tell you if there are any issues Why is that allowed ? It then becomes your problem so be real careful cause if your not and you complain Brian del Nigro will come out of his office and throw you out BE WARNED!!!!!!! More

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