Dan Ford | Page 14

The used, 2014 Outback that I had purchased a few days earlier was making a slight squeaking sound from under the hood, like from a worn idler pulley bearing or belt. As I was going on a long trip in abou earlier was making a slight squeaking sound from under the hood, like from a worn idler pulley bearing or belt. As I was going on a long trip in about a week in the car, I set up an appt. to have it checked out. I arrived there on time and they pulled my paperwork out quickly- the young man who did this was very polite. Of course, the car wasn't squeaking when I brought it in, but the service writer, Dan,, assured me that they would check it out and look at the other question that I had about the car. He was very friendly and positive. Their shuttle driver, Steve, was also very friendly and drove me directly home- I did not have to wait very long at all, maybe 10min. A few hours later Dan left a message that the Outback was ready to be picked up. I called for a Shuttle ride to be picked up, and was greeted by Steve again. The problem was the belt and it was replaced with an updated one, at no charge. So far I am am very pleased with all my Dealings with Tucson Subaru and highly recommend them More

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Excellent, highly responsive, professional customer service from all at Tucson Subaru! We bought our Subaru Forester back in Dec2013 from CJ Nichols. We found CJ extremely pleasant and helpful at tha service from all at Tucson Subaru! We bought our Subaru Forester back in Dec2013 from CJ Nichols. We found CJ extremely pleasant and helpful at that time. For the many years to follow, CJ kept contact with us, coming out to personally visit with us on each service visit with the Tucson Subaru dealership for the last 7+ years. Dan Ford in Service has been a courtesy, honest, trustworthy representative for the Tucson dealership for many years. Unfortunately, our Forester was a total loss in a rear-end collision Mar2021. CJ immediately made time available in his busy schedule to accommodate us and was once again extremely helpful. With his quick attention and assistance as well as Traci Roberts helpful Financial guidance, we are now the happy owners of a Subaru Outback. We highly recommend Tucson Subaru dealership for a friendly, well-rounded, professional automobile experience! More

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Brittney gave me extraordinary service. I would be pleased to work with her again. She was friendly, cheerful, explained with clarity and wonderful patience the results of the servicing of my vehicle pleased to work with her again. She was friendly, cheerful, explained with clarity and wonderful patience the results of the servicing of my vehicle, and happily, was very knowledgeable in providing answers to my many questions. More

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I had an extraordinary experience with the employees from Tucson Subaru. They are knowledge and clear and concise information about my new vehicle, and the contract was easy to understand Tucson Subaru. They are knowledge and clear and concise information about my new vehicle, and the contract was easy to understand More

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I havebought my second Forester from you. Mike Habibwas so friendly and helpful. He made the whole process very enjoyable. And Curt McHenryis financewas great to work with too. Everyone st Tucson Subaru i so friendly and helpful. He made the whole process very enjoyable. And Curt McHenryis financewas great to work with too. Everyone st Tucson Subaru is so friendly and helpful! More

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Another excellent service experience with my go-to service advisor Dan Ford who is always helpful, knowledgeable and friendly. The TreadTracker report that was texted to my phone is pretty cool as I l service advisor Dan Ford who is always helpful, knowledgeable and friendly. The TreadTracker report that was texted to my phone is pretty cool as I like keep a close watch on my tires. The expanded customer waiting area is very comfortable and nice. I always appreciate the service coupons that I receive via email. Bill Bens More

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Great service overall departments. Friendly sales and financial makes things easy! Service is great. Clean Knowledgeable everyone is willing to help.Not much more I can say.Thank you. financial makes things easy! Service is great. Clean Knowledgeable everyone is willing to help.Not much more I can say.Thank you. More

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Sean did an excellent job helping me through the process of buying my first car. He went above and beyond what was expected of him. of buying my first car. He went above and beyond what was expected of him. More

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Dan Ford does an excellent job when I bring my car in for service. My appointment time is spot on and the work is performed on time. Darla Muckley does an excellent job also in explaining the latest technolo service. My appointment time is spot on and the work is performed on time. Darla Muckley does an excellent job also in explaining the latest technology that is on my car and how to use it. More

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I have just purchased my 2nd subaru from Ticson Subaru! I love the car & the service, as usual, was fantastic! Monica & Jennifer made the process painless even during the COVID pandemic!!! love the car & the service, as usual, was fantastic! Monica & Jennifer made the process painless even during the COVID pandemic!!! More

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