Dan Ford | Page 22

Repeat customer I just bought my third Forester and ever since my first purchase back in 2010, the service at a Tucson Subaru has been outstanding. Most notably Tren I just bought my third Forester and ever since my first purchase back in 2010, the service at a Tucson Subaru has been outstanding. Most notably Trent Nichols has provided superior customer service throughout my entire experience. The Subaru product has proven time and time again to always meet my expectations and why I plan to keep coming back! More

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Warranty service and routine service The service department at this dealership is excellent. We have been dealing with them for many years. We are always satisfied with the service. We p The service department at this dealership is excellent. We have been dealing with them for many years. We are always satisfied with the service. We purchase all our cars there as we know the vehicle will be top notch and the service always excellent. This time we had some warranty work done. We picked up the vehicle on time and in great condition. They always check with us the next day to make sure all went well. More

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Just moved to Tucson and needed help Thanks to Jesse Friedman for helping us today getting our Subaru outback back on the road as promised. Even when the dealer computers crashed they we Thanks to Jesse Friedman for helping us today getting our Subaru outback back on the road as promised. Even when the dealer computers crashed they went to extra mile in getting our car looked at. I'll be back, they take good care of Subaru owners! More

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Completely positive! Very friendly and knowledgable technicians. Accurate estimates for time of service. Offer of loaner if I needed one. I have purchased 5 Outbacks fr Very friendly and knowledgable technicians. Accurate estimates for time of service. Offer of loaner if I needed one. I have purchased 5 Outbacks from this dealership and would look to them when I want a new one. More

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Service and Parts provided Excellent Service I recently went to Tucson Subaru for routine maintenance on my Legacy. It was first thing in the morning and Dan Ford, my service advisor, met me out I recently went to Tucson Subaru for routine maintenance on my Legacy. It was first thing in the morning and Dan Ford, my service advisor, met me outside and reviewed what would happen with the vehicle. He gave me an estimate of time, but noted that potentially it could be completed quicker and he would either find me in the waiting room or call me on my cell phone when complete. While waiting, I headed over to the Parts Department where Scott Buford did an excellent job reviewing the options available to me for purchasing a sunshade for me Legacy. He explained the material and benefits and additionally when he heard I was a veteran said he would give me a discount on the total price. I was able to get the shade within a few minutes, get a great discount and have Scott remind me to hold onto the receipt for one year in case the shade fell apart to get a full replacement. I was able to pass the shade over to Dan Ford who placed it in the back seat of my car so I didn't have to hold onto it. While waiting, my original car salesman, Ken Murch, stopped by to check on how the vehicle was doing and chat about my family. He was very friendly and took time from obviously a busy sales morning, to stop by and say hello. I really appreciated his effort. When all was done, rather than taking 3+ hours, my car was done at around two hours and I was down the road heading home. Excellent service and support by both Dan and Scott! More

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Came For One Vehicle & Bought Two We went to the dealership for my wife's new Forester Touring and ended up the Ascent as well. After a through demonstration of many features on the ve We went to the dealership for my wife's new Forester Touring and ended up the Ascent as well. After a through demonstration of many features on the vehicles I felt my VW Atlas SEL 4 Motion was inferior to the Ascent. My wife and I have 3 young Grand Kids that live with us and we need the safest vehicles on the road to keep them safe. I believe we accomplished this with our purchases. More

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A pleasant, relatively easy transaction. We were treated respectfully and professionally. It is a long process, to buy a car, but all of the points were carefully covered. Please don't t We were treated respectfully and professionally. It is a long process, to buy a car, but all of the points were carefully covered. Please don't tell me how long my review must be. More

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Friendly and efficient. This is the fourth Subaru that I’ve purchased from Jack Mcvey and Tucson Subaru in the last 15 years. Each time I come in, Jack and his team manage This is the fourth Subaru that I’ve purchased from Jack Mcvey and Tucson Subaru in the last 15 years. Each time I come in, Jack and his team manage to both get the deal done painlessly and handle me in a way that makes me confident I’ve gotten the best deal possible. I look forward to my next purchase, though I’m a little skeptical of a hybrid WRX. P.S. Dan, Jade, and the rest of the service department are fantastic at what they do! More

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Efficient and professional Have always had a great experience when we have brought either the 2010 Subaru Outback or 2015 Subaru Outback. Great service done quickly, professiona Have always had a great experience when we have brought either the 2010 Subaru Outback or 2015 Subaru Outback. Great service done quickly, professionally and reasonably priced. More

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Had to retire my '02 Forester Great people at this dealership. Made purchasing a vehicle as stress free as it could possibly be. Appreciate everyone I worked with throughout the pr Great people at this dealership. Made purchasing a vehicle as stress free as it could possibly be. Appreciate everyone I worked with throughout the process. More

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