Dan Macdonald | Page 12

The other morning, I had no intention to replace my BMW 128i, yet as the repair bill grew, a new vehicle became inevitable. Dan McDonald was so gracious, informative, and respectful of my lack of preparedn 128i, yet as the repair bill grew, a new vehicle became inevitable. Dan McDonald was so gracious, informative, and respectful of my lack of preparedness for this shift. Dan methodically guided me (and my husband) through the benefits and attributes of the 230i Turbo He gave me an opportunity to really experience the car, and the test drive , so that I would feel comfortable with the new features and ride. Dan then took the time to introduce us to Doug Radeker, staff Genius, who proceeded to again guide us through the computer system and special features of the car that we were interested in purchasing. Dan and Doug were a seemless team, dedicated to helping, we the consumers gain the comfort we needed to make our decision while doing their job very professionally- there was no pressure, our double- talk, just good feasible information to help us gain comfort moving forward. We were very grateful to Dan & Doug, for there time that night, and in the ensuing days to provide us with a very satisfying purchase-trade-in experience. We are very grateful to both gentlemen and will recommend Dan McDonald to others interested in buying a vehicle in the future. More

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Awesome experience. Very knowledgeable and helpful staff. I highly recommend stopping in to check them out Very knowledgeable and helpful staff. I highly recommend stopping in to check them out More

by jkcoats Verified Customer Verified Customer

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Dan went above and beyond to make car shopping a pleasure! Highly recommend if you’re in the market for a new vehicle! pleasure! Highly recommend if you’re in the market for a new vehicle! More

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Our salesman, Dan Macdonald, made all the difference. Hands down, the best experience buying a new car, ever! Hands down, the best experience buying a new car, ever! More

by fishman.christina Verified Customer Verified Customer

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Great customer service! Dan was engaged with us from start to finish. He made finding a car in this limited environment very easy! Dan was engaged with us from start to finish. He made finding a car in this limited environment very easy! More

by Candb22 Verified Customer Verified Customer

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Dan at Ferman BMW was great. He was awesome communicator throughout the car buying process, thank you so much. He was awesome communicator throughout the car buying process, thank you so much. More

by hump5humphrey Verified Customer Verified Customer

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Amazing service and very efficient. The buying process was quick and simple. My sales rep was incredibly knowledgeable about the BMW services. The buying process was quick and simple. My sales rep was incredibly knowledgeable about the BMW services. More

by dw74ohio Verified Customer Verified Customer

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Highly recommend this dealership! Got me the car I wanted. Love the 430i! Best car I have ever owned! Dan was extremely helpful and even delivered my car to my office the next day Got me the car I wanted. Love the 430i! Best car I have ever owned! Dan was extremely helpful and even delivered my car to my office the next day! Finance department got me better financing than I had in place. Overall 5 stars!! More

by mractuary22 Verified Customer Verified Customer

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We would highly recommend Ferman BMW based on our initial purchase experience and hope ongoing service will be a similar experience. purchase experience and hope ongoing service will be a similar experience. More

by jkcoats Verified Customer Verified Customer

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Outstanding Team! Tom’s care and commitment had a positive experience effect, Brian, thank you for meeting my need through your supervision. Dan, thank you for startin Tom’s care and commitment had a positive experience effect, Brian, thank you for meeting my need through your supervision. Dan, thank you for starting this experience. Thank you to the multiple associates that pitch in to show the care. More

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