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Dan Overman
Dan Overman at Ken Ganley Ford Parma

Dan Overman | Page 14

Sales Manager

Ken Ganley Ford Parma

8383 Brookpark Rd
Parma, OH 44129

Contact Me
4.7
181 Reviews

Dealership Experience

18 yrs

4.7

181 Reviews

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181 Reviews of Dan Overman

May 20, 2023

Dealership Rating
Employee Rating

Awesome people! They worked very hard for me!! I love my new to me car!!! My sales person, mark was amazing and is so so nice!! More

by aimeehuber918
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mark Rezzano, Tracy Sapienza

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May 21, 2023

Ken Ganley Ford Parma responded

Thank you, Aimee, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Mark here at Ken Ganley Ford West.

May 22, 2023

Ken Ganley Ford Parma responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Ford West. If you have any further questions, please give us a call. We're always happy to help!

May 14, 2023

Dealership Rating
Employee Rating

The whole team at Ken Ganley of Cleveland is great. They greeted me when I first pulled into the parking lot CJ is very knowledgeable and extremely polite. Dan took great care of me and so did Tracy. T More

by bdybobbyo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: C.J. Overman, Tracy Sapienza

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May 15, 2023

Ken Ganley Ford Parma responded

Thanks for your feedback on your recent visit to Ken Ganley Ford West. It's great to hear that we were able to assist you and that you had such a positive experience.

May 16, 2023

Ken Ganley Ford Parma responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Ford West. We are always more than happy to assist you if anything else comes up. Take care!

April 27, 2023

Dealership Rating
Employee Rating

Very helpful and honest people. Were doing their best to help me find the right truck. More

by Bob
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: C.J. Overman, Nick Feruito

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Apr 28, 2023

Ken Ganley Ford Parma responded

Congratulations on your new vehicle, Bob! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!

May 01, 2023

Ken Ganley Ford Parma responded

Hi Bob, thank you so much for your positive comments about Ken Ganley Ford West! If you have any further questions, please give us a call. We're always happy to help!

March 30, 2023

Dealership Rating
Employee Rating

It’s the best. Great sales people, great service. I bought 5 cars and am on my second lease. I will continue to shop there! More

by Grraldmcarroll
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Ruper, Matt Palffy, Nick Feruito, Tracy Sapienza, George Hadgigeorgiou , Carlyle Franklin, Dave Moga, Ken Pitman, C'ontae Prescott

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Apr 02, 2023

Ken Ganley Ford Parma responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Ken Ganley Ford West, we look forward to having you as a valued customer for many years to come!

March 24, 2023

Dealership Rating
Employee Rating

It was nice and pleasant at getting me Ford the day I gave me a loaner car and the service was very nice More

by SHELTONOLUNDY7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tom Yerace, John Ruper, Matt Palffy, Nick Feruito, Tracy Sapienza, George Hadgigeorgiou , Carlyle Franklin, Dave Moga, Ken Pitman

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Mar 27, 2023

Ken Ganley Ford Parma responded

Hi, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Ken Ganley Ford West

March 23, 2023

Dealership Rating
Employee Rating

Fantastic made me feel like family thanks excellent experience Bolaji an Dan went out of there way to make sure I got the vehicle I wanted More

by monkeydawg15
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bolaji Adeyemi, Mark Rezzano, Morgan Gallagher, Austin Simpson, Nick Feruito, Tracy Sapienza

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Mar 24, 2023

Ken Ganley Ford Parma responded

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback!

Mar 25, 2023

Ken Ganley Ford Parma responded

Hi, we appreciate your positive review about your recent experience with us! We can't wait to see you again, have a great day.

March 21, 2023

Dealership Rating
Employee Rating

Pam is truly amazing! She went way above and beyond! Had everything ready for when we got there! Best car buying experience I have ever had and it was so easy! Thank you P More

by jsecrest94
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Pam Koglman, Tom Yerace, John Ruper, Matt Palffy, Tracy Sapienza

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Mar 21, 2023

Ken Ganley Ford Parma responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Pam met your expectations. Thank you again for choosing Ken Ganley Ford West, we look forward to having you as one of our valued customers for many more years to come!

Mar 23, 2023

Ken Ganley Ford Parma responded

Hi, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

February 26, 2023

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Employee Rating

Sales people were attentive but not pushy. They were patient and answered all questions. Very pleasant & relaxed purchasing experience. More

by Linda Rhea
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Austin Simpson, Nick Feruito

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Feb 27, 2023

Ken Ganley Ford Parma responded

Thank you so much for your wonderful review, Linda! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Ken Ganley Ford West!

February 13, 2023

Dealership Rating
Employee Rating

We’ve bought two vehicles in the past three months. Everyone is friendly and helpful!. More

by jenniferlynnmenas
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mark Rezzano, Tracy Sapienza

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Feb 13, 2023

Ken Ganley Ford Parma responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new cars! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

February 03, 2023

Dealership Rating
Employee Rating

Amazing customer service is an understatement. Easiest vehicle purchase ive ever made Mark Rezzano and the team went above and beyond More

by Tcamacho1972
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mark Rezzano, Nick Feruito

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Feb 05, 2023

Ken Ganley Ford Parma responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

Feb 07, 2023

Ken Ganley Ford Parma responded

Hi, we appreciate your positive review of your experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!

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