Daniel Wood
Daniel Wood at Big Star Cadillac

Daniel Wood

Service Drive Manager

Big Star Cadillac

18100 Gulf Freeway, Building B
Friendswood, TX 77546

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4.7
70 Reviews
4.7

70 Reviews

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70 Reviews of Daniel Wood

November 13, 2025

Dealership Rating
Employee Rating

I dropped off my Cadillac XT6 for a transmission service and found out it needed a replacement. Mr. Bobby Miller quickly filed a claim with my warranty company and got it approved right away. He offered me More

by khaliraza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bobby Miller

Nov 13, 2025

Big Star Cadillac responded

We're thrilled to hear you enjoyed your experience with us! Your 5-star rating means a lot to the Big Star Team. We look forward to serving you again soon.

November 10, 2025

Dealership Rating
Employee Rating

Great service nice people good company to work for you and your family members will be very happy to meet them More

by C.CASH619
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 10, 2025

Big Star Cadillac responded

We're thrilled to hear you enjoyed your experience with us! Your 5-star rating means a lot to the Big Star Team. We look forward to serving you again soon.

October 05, 2025

Dealership Rating
Employee Rating

Very pleasant experience! I love my Big Star family! They are amazing people. Everyday the same treatment. More

by JENNRYAN720
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 06, 2025

Big Star Cadillac responded

We're thrilled to hear you enjoyed your experience with us! Your 5-star rating means a lot to the Big Star Team. We look forward to serving you again soon.

September 19, 2025

Dealership Rating
Employee Rating

I been going to this dealership for years its always clean the restrooms are always clean the staff is very helpful especially the service manager Mr.Daniel this guy really is a nice person he listens More

by Noble21
Recommend Dealer
Yes

Other Employees Tagged: Isaiah Rodarte

Sep 22, 2025

Big Star Cadillac responded

Thank you so much for your 5-star review! We truly appreciate your kind words and are thrilled you had a positive experience with Big Star.

August 07, 2025

Dealership Rating
Employee Rating

Great service through the entire appointment. Communication was great, technician let us know everything that was going on. More

by Minorbap
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 07, 2025

Big Star Cadillac responded

Thank you for your business and your review! All of us at Big Star are truly humbled by your kind words.

July 14, 2025

Dealership Rating
Employee Rating

The service department is always very proficient. Everyone is very helpful and there to assist whenever needed. The sales department and finance are always very helpful also. More

by TRACY.S.LINDO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 14, 2025

Big Star Cadillac responded

We're thrilled to hear you enjoyed your experience with us! Your 5-star rating means a lot to the Big Star Team. We look forward to serving you again soon.

June 12, 2025

Dealership Rating
Employee Rating

Ainsley in the service department is beyond exceptional, easy to work with and Daniel is amazing as well… Great service every time! More

by LCPBOOKING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ainsley Roark, LeAnna Kerr

Jun 13, 2025

Big Star Cadillac responded

We're thrilled to hear you enjoyed your experience with us! Your 5-star rating means a lot to the Big Star Team. We look forward to serving you again soon.

May 06, 2025

Dealership Rating
Employee Rating

Miss angley Daniel or very professional always took good care of me make sure I was taking care of but the dealership I feel like didn't take care of me when I was trying to buy a new car so I'm very unhapp More

by lofton.hilton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Ainsley Roark

May 07, 2025

Big Star Cadillac responded

Thank you for your business and review. We are sorry to hear that you feel that you did not receive a 5-Star experience with us, Please reach out to me directly with your best contact information so that I may gather more details and address any concerns. Mike Pierce, General Manager, mpierce@bigstarcadillac.com

April 15, 2025

Dealership Rating
Employee Rating

The best dealership I’ve ever been to and has the greatest service team I’ve ever dealt with More

by ZENOFAMILY713
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 16, 2025

Big Star Cadillac responded

Thank you for your business and your review! All of us at Big Star are truly humbled by your kind words.

March 24, 2025

Dealership Rating
Employee Rating

George Castillo made my experience buying my car painless. That has never happened in my life. I will buy all my cars from Big Star and George from now on. Amazing customer service!! More

by Barbkay
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: George Castillo, Joel Olivares

Mar 25, 2025

Big Star Cadillac responded

Wow, thank you for the 5-star review! We're delighted to know we exceeded your expectations. Your positive feedback motivates us to continue providing the best possible service.

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