Danielle Starkey | Page 25

They let me know exactly what is wrong or what I should have done to keep the car in great condition. Very nice and polite and I'm very happy!!! have done to keep the car in great condition. Very nice and polite and I'm very happy!!! More

by dale1tammy Verified Customer Verified Customer

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Best service East of the Mississippi. Hard to beat this place, excellent staff and technicians. Hard to beat this place, excellent staff and technicians. More

by Miguel B. Verified Customer Verified Customer

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They were quick to meet what we wanted in a car . Very friendly and professional. Very friendly and professional. More

by DACRAB82 Verified Customer Verified Customer

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This dealership is the best one I have worked with. The staff is amazing and very transparent when it comes to explaining things The staff is amazing and very transparent when it comes to explaining things More

by CATELYNSMOMMY30 Verified Customer Verified Customer

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Was impressed how clean t service dept was and the service manager was very helpful service manager was very helpful More

by moore471982 Verified Customer Verified Customer

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Great friendly service went the extra mile to make make sure everything was taken care of very much appreciate it sure everything was taken care of very much appreciate it More

by Roger_mall347 Verified Customer Verified Customer

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This repair shop had my car for over 2 months due to needing to replace a part that was damaged by them during the course of repairing the issue I took it in for. During these 2 months, communicatio needing to replace a part that was damaged by them during the course of repairing the issue I took it in for. During these 2 months, communication was minimal and almost always had to be initiated by me. I was never told a timeframe for how long the repairs would take, only told “it will be a little longer” every time I asked. On July 21st, I was told that my car would be ready “in the next day or two.” Then I did not hear anything for another MONTH. At that point, I had called multiple times and left messages that were not returned with several people before finally someone helpful got back to me. My car was finally ready a few days later. There was a miscommunication about the price vs what I had been quoted, and if I had not still had my original quote from over 2 months before, I would have probably been stuck paying the extra $1100 they wanted to charge me. I did eventually get my car returned at the price I was supposed to pay. It is also worth mentioning that, despite my car being with them for so long due to their own fault, I was never offered a loaner vehicle. If I had not had another car of my own available to drive, I would have been stuck paying thousands and thousands in rental car fees. I would not do business with Southern Team under any circumstances. This was an extremely unsatisfactory experience that I paid thousands of dollars for the privilege to have. More

by emmhammond Verified Customer Verified Customer

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Very friendly when conveying information as to what was needed and if a service was urgent or could be scheduled at a later date needed and if a service was urgent or could be scheduled at a later date More

by JIMMJR2 Verified Customer Verified Customer

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they are the coolest dealership in the entire world, and I will never have my vehicle serviced anywhere else. They have impeccable customer service, and incredible accommodations. I will never have my vehicle serviced anywhere else. They have impeccable customer service, and incredible accommodations. More

by meganfisher200 Verified Customer Verified Customer

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They have always been kind and courteous on each visit for oil changes, and the coffee is always good!😁 for oil changes, and the coffee is always good!😁 More

by Alvinthomas465@gmail.com Verified Customer Verified Customer

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