Danielle Starkey | Page 4

Danielle is excellent! , from start to finish. My only issue is with length of service time with a scheduled appointment-and the fact that I live an hour plus away and will , from start to finish. My only issue is with length of service time with a scheduled appointment-and the fact that I live an hour plus away and will always be waiting at dealership More

by cbillkahle Verified Customer Verified Customer

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It was very good thank you for your assistance and good service and very helpful. service and very helpful. More

by FAIROZMIKHA Verified Customer Verified Customer

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Very pleasant experience! ! Everyone was so nice and explained everything. they even washed my vehicle!! Everything was so clean, bathroom was spotless. ! Everyone was so nice and explained everything. they even washed my vehicle!! Everything was so clean, bathroom was spotless. More

by CKIPPS57 Verified Customer Verified Customer

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Danielle was great no problems. Whoever did the oil change was terrible. I have oil all over my driveway. I waited 29 minutes on the phone to get waited on and then I didn't even ge Whoever did the oil change was terrible. I have oil all over my driveway. I waited 29 minutes on the phone to get waited on and then I didn't even get the service department so I went somewhere else to have the oil leak fixed. More

by CMBIRD54 Verified Customer Verified Customer

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Best state inspection where is the inspection sticker was perfect this time. Good Job for this year perfect this time. Good Job for this year More

by STEELE1 Verified Customer Verified Customer

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They went above and beyond to make my experience perfect. I will definitely be back if I need more service done I will definitely be back if I need more service done More

by TINALH07 Verified Customer Verified Customer

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I spend about a third of my life in Roanoke these days, and two thirds up in Alexandria. One daughter and two "grandma magnets" in Roanoke and two daughters and three "grandma magnets" in Alexandria. I a and two thirds up in Alexandria. One daughter and two "grandma magnets" in Roanoke and two daughters and three "grandma magnets" in Alexandria. I am 77 years of age and have 60 years of experience in buy new cars and getting them serviced in the dealers' service departments. I purchased a new 2023 Hyundai Tucson Hybrid at a Hyundai dealership in the Alexandria area in 2023 and was happy with the deal and the mileage. I get 31-32 mpg in town and 32 - 33 mpg on the highway! But the first service experience was average at best and yet another let down. So last year when I was visiting our daughter in Roanoke, I took my vehicle in for its second service. I was not expecting anything out of the ordinary as I didn't purchase my vehicle there. Wow!, was I wrong. Last year and on my current service yesterday, my service advisor was Ms. Danielle Starkey. I found her to be a very focused and efficient professional who at the same time was very patient and customer oriented. I felt valued, not a number as I felt up in Alexandria 3 years ago. The folks in the maintenance department must be as professional as she is as they are focused and time oriented in servicing and returning the vehicle to the customer. Danielle has the right personality in dealing with people as she comes across in both a sincere and professional manner. She is a true Ambassador for Southern Team Hyundai and a real "keeper" for the Southern Team. I hope she is recognized for same. I am very inclined to purchase my next vehicle from Southern Team Hyundai! More

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Very pleased wit the efficiency of the service department. Your employees are friendly, helpful and attentive to the customer's needs. I'll be back... department. Your employees are friendly, helpful and attentive to the customer's needs. I'll be back... More

by ARTHILL777 Verified Customer Verified Customer

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The service department was able to solve the problem. I had to return and they corrected that issue also. I had to return and they corrected that issue also. More

by Bpullins Verified Customer Verified Customer

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I have had very good experiences dealing with this dealership. They have taken care of my 2007 Santa Fe which had over 210,00 miles on it when we gave it to our daughter and now that we have a new Tus dealership. They have taken care of my 2007 Santa Fe which had over 210,00 miles on it when we gave it to our daughter and now that we have a new Tuscon, they are taking great care of it! More

by Carlenescott4 Verified Customer Verified Customer

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