Darren Callan
Darren Callan at Handy Toyota

Darren Callan | Page 29

Service Advisor

Handy Toyota

701 Highgate Road
St. Albans, VT 05478

Contact Me
4.7
354 Reviews

Dealership Experience

6 yrs, 3 mos

4.7

354 Reviews

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354 Reviews of Darren Callan

May 16, 2023

Dealership Rating
Employee Rating

Excellent service. They are very efficient when it comes to changing out my snow tires for my summer tires. And they also remind me about my vehicle inspection, which More

by gciambrone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 17, 2023

Handy Toyota responded

Thank you for the kind review! We are so happy to hear that you had a good experience!

May 09, 2023

Dealership Rating
Employee Rating

Love working with Handys. All of the employees are very caring and explain everything so I understand what’s going on. I always get the best deal and excellent customer servic More

by Megpelkey12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kyle Ward, Adam Luneau, Adam Luneau , Danielle Roberts

May 10, 2023

Handy Toyota responded

We are delighted to hear this, Meg! Thank you for the kind words and we hope to see you again!

May 03, 2023

Dealership Rating
Employee Rating

They were very friendly and told me what my vehicle needed great service as always More

by pgz132
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Victoria Barbagallo, Jason Laflam , Adrienne Bowman, Alan Brown, John Melchiorri

May 03, 2023

Handy Toyota responded

Thank you for the review! we are so glad that you felt taken care of!

May 02, 2023

Dealership Rating
Employee Rating

I have always had my RAV4 serviced by Handy Toyota since the day I purchased it from the dealership. All of the service technicians are knowledgeable and great to work with. More

by MIKE.CURTIS.VT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 03, 2023

Handy Toyota responded

Thank you for the review! We are so happy that you are a returning customer!

May 02, 2023

Dealership Rating
Employee Rating

They are very slow so if you dont mind waiting 3 hours for a tire change and oil change then no problem. More

by boissoneaultdm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Samantha laurencelle

May 18, 2023

Handy Toyota responded

Thank you so much for your feedback. We truly appreciate your business and your time. It is never our intention to have you in our dealership waiting longer than the recommended time for the service. It seems like you were here longer than needed and we truly apologize and thank you for your patience.

May 01, 2023

Dealership Rating
Employee Rating

Easy to get to, clean dealership and excellent staff. Able to find me a car. More

by Lookjeff77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cody Durkin , Aaron Root

May 02, 2023

Handy Toyota responded

Thank you for your review! We are so happy to hear that you had a good experience!

May 01, 2023

Dealership Rating
Employee Rating

Darren was very helpful in getting the car inspected and the plates put on. He was able to answer some questions about the new car that I was unsure about. More

by oliver10
Recommend Dealer
Yes
May 02, 2023

Handy Toyota responded

Thank you for leaving us a review! We greatly appreciate you taking the time to do so!

May 01, 2023

Dealership Rating
Employee Rating

Yes Darren Callahan, Josh L’esperance, Mason Maltais and Jamie Shea were great. I love my truck! More

by Todd & Dianna LeBlanc
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jamie Shea, Mason Maltais

May 02, 2023

Handy Toyota responded

Thank you for coming in! We are so happy that you love your truck! We wish you the best!

May 01, 2023

Dealership Rating
Employee Rating

very good thoughtful, helpful, curteous, prompt, easy to contact prompt response, very good suggestions and great trouble shooters. More

by murt1026
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ali Kamal, Errol Rule, Jason Paquette, Victoria Barbagallo, Jason Laflam, Ethan Raymond , Adrienne Bowman, Alan Brown, John Melchiorri

May 02, 2023

Handy Toyota responded

Thank you for your review! We are so happy to hear that everything went well!

May 01, 2023

Dealership Rating
Employee Rating

I came in with a simple repair with a truck I bought from Handy with a bumper to bumper warranty. I came in on 4/15 and still haven’t had a follow up scheduled to have my car fixed, not to mention the simple More

by robertbsmall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
May 18, 2023

Handy Toyota responded

Thank you for your feedback, Robert. Unfortunately, there is no such thing as a bumper to bumper warranty as there are some items on your vehicle that isn't covered by any warranty such as tires and other wear and tear items. We do apologize if the service did take longer than expected and it looks like you're waiting on a call back? If you would call our Customer Relations Manager at (802) 582-8183 he should be able to get you some answers. We appreciate your time.

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