"The BEST Ever!!!!"
This dealership is unbelievably professional! I am a 75 year old male who has been involved with sales and management my whole working career. The service I received from Dave Mott was so superior that it brings back memories of the old days of selling thru "features and benefits". He used empathy toward my personal situation,both financially and psychologically. It was a true joy to deal with him and his staff. Jenn Bowen was excellent in making the drudgery of paperwork a pleasant experience. What makes Klaben so good is the level of comfort and friendliness that is evident. Other consultants stop by to say hello and are willing to help out. Mike Cooney comes to mind. Andy was so nice to thank me for my business and spending some time to get to know me. This was my third experience with Klaben,I am a rookie based on customers who come back time after time!
But I can see why repeat business is done here. They are so professional! Thanks again for a great experience.
"Dave Mott / Richard Klaben are the best"
One of the best leasing experiences ever.
Klaben Ford always does right by our family.
Well organized, professional, courteous and always seem to just make the payments workout. Dave Mott and Richard Klaben are my go-to guys!
When you deal with Klaben, you feel like you are being taken care of by members of your family.
"Superior Customer Service!"
Dave Mott and the Kllaben team was very customer focused from beginning to end. They made the experience of purchasing my truck very personable and enjoyable. What I liked best was how realistic and honest everyone was throughout the process. I won’t be buying from any other Ford dealership In the future,
Although the salesman that we had for 25+ years retired, we returned to this dealership for our truck needs. There are plenty of Ford dealerships near our home, however, we drive over 45 miles to deal with the wonderful sales personnel and owner. Always top notch.
" Lincoln MKX"
Our experience at the dealership was very overwhelming they are very friendly they go out of their way to make sure that you were satisfied before you walk out the door and you can always call them if you have any issues .Awesome people
"Dave did a great job and the experience was perfect "
- Sean Mchenry
From back in November when I first came into see Dave and things didn’t workout because my credit wasn’t the best he told me come back in February which I did he went above and beyond what a salesman had to do ... took care of every need I asked for in price and the type of truck I wanted ...
Thanks very much to all involved you guys did a great job
"A great salesman that made it and even greater experience!"
I worked with a salesman named Dave and he went helped me get through my previous lease and into a new one in no time. He was honest and straight forward through the entire process and he and tried to get me the best bottom line deal. Overall, 5/5.
Everyone was friendly, took the time to help me out, and find the best deal. Made, the transition, into a new leased car, a reality! THANKS EVERYONE!
"100% SATISFIED with a SMILE!"
I cannot even put in words on how my overall experience with Dave has been. He's so wonderful and helpful. I've been going to him for a few years now. He always makes things comfortable and at my level of understanding. He always answers my questions to the best of his ability and makes sure I understand everything. He makes my process at sitting at a car dealership for hours so worth it! I always walk out with a smile and a sparkly new car that I love!
Thanks for all you do for me!
"Ford Fusion used car"
This was the easiest experience I have ever had buying a new car. Dave Mott was friendly, cooperative, and very helpful. I am impressed with your professionalism.