Dave Penny | Page 60

Everybody is helpful and super I called service on a Saturday morning, and explained my car problem. I was asked to bring my car into the dealership first thing Monday.. it was rep I called service on a Saturday morning, and explained my car problem. I was asked to bring my car into the dealership first thing Monday.. it was repaired easily and quickly. More

by JOHNRIZZA.DMD Verified Customer Verified Customer

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First service Service was very easy to schedule. Car was cleaned on completion. I opted not to get a loaner and service took about an hour and half. Kind of long, Service was very easy to schedule. Car was cleaned on completion. I opted not to get a loaner and service took about an hour and half. Kind of long, but seems to have been done well. Next time I'll just take a loaner. More

by michellelabatte Verified Customer Verified Customer

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Love their service department! We have purchased and have serviced at Smith Motors since 1982. They're very professional, personable and have the highest integrity. Wes Reed, th We have purchased and have serviced at Smith Motors since 1982. They're very professional, personable and have the highest integrity. Wes Reed, the service manager is the best! More

by ffiricano Verified Customer Verified Customer

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Excellent customer service Dave is Amazing - Always has a smile, energetic and great personality. The Staff at the dealership are amazing as well. The only negative feedback Dave is Amazing - Always has a smile, energetic and great personality. The Staff at the dealership are amazing as well. The only negative feedback I can give : The car was washed but there are areas where it looks like it never got wiped down properly . .... Overall amazing dealership More

by RIYEZ.KARIM Verified Customer Verified Customer

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20,000 mile serivce B Having the prepaid service plan makes MB servicing of my car so convenient. A loner car was available, however the WIFI in the service area made it ea Having the prepaid service plan makes MB servicing of my car so convenient. A loner car was available, however the WIFI in the service area made it easy to check in on work while waiting. Very pleasant experience. More

by MARK_DAGOSTINO Verified Customer Verified Customer

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Great customer service They are always friendly, greet everyone that comes through the door, easy to talk to and my visits are fast and stress free no complaints at all. They are always friendly, greet everyone that comes through the door, easy to talk to and my visits are fast and stress free no complaints at all. More

by NANDRICKSON Verified Customer Verified Customer

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Wes was extremely attentive and accommodating . I was greeted immediately by a service rep and they took care of me in a timely manner. They had a loaner car ready to go so no waiting around . I wo I was greeted immediately by a service rep and they took care of me in a timely manner. They had a loaner car ready to go so no waiting around . I would highly recommend smith motors of Haverhill for service and sales . More

by MYANAGI Verified Customer Verified Customer

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Routine service I have an 2018 E400 and needed routine maintenance. Didn’t buy the car at Smith but they took care of me from the first phone call. Loaner car and a I have an 2018 E400 and needed routine maintenance. Didn’t buy the car at Smith but they took care of me from the first phone call. Loaner car and all. More

by mb barry Verified Customer Verified Customer

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Amazing customer service The service advisor took extra time to make sure my problem was addressed properly and followed up a number of times to keep me up-to-date on what wa The service advisor took extra time to make sure my problem was addressed properly and followed up a number of times to keep me up-to-date on what was going on . More

by DAVIDCUSHMAN Verified Customer Verified Customer

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B7 maintenance service Great people to work with always helpful and courteous. Dave was great, rental car was ready for me. He printed out the services and we discussed the Great people to work with always helpful and courteous. Dave was great, rental car was ready for me. He printed out the services and we discussed the services being preformed. More

by GBusque Verified Customer Verified Customer

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