David Cobb | Page 7

A job that was quoted to take two hours took four. I attempted to get an update via their text service (which they requested use via text when you check in). No response. When I went to the desk I was I attempted to get an update via their text service (which they requested use via text when you check in). No response. When I went to the desk I was then told “they needed to top off the fluids and take it on a test drive”. I could see the car sitting in the bay. The hood was down. Sure. It was the ready a few minutes later. Was it a ghost test drive? More

by McDonald.summer Verified Customer Verified Customer

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I really liked this dealership yers go. I’ve moved back and it is not the same. Service divisor was rude and didn’t want to answer my questions. Didn’t want to honor the broke lifetime serv I’ve moved back and it is not the same. Service divisor was rude and didn’t want to answer my questions. Didn’t want to honor the broke lifetime service I purchased from Toyota. Guess I’ll head to Rome or Cherokee. More

by wbhstuff Verified Customer Verified Customer

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David called to tell me about the service that I needed and gave me two options rather than immediately trying to upsell me on a more expensive service. I've worked with him several times throughout the ma and gave me two options rather than immediately trying to upsell me on a more expensive service. I've worked with him several times throughout the many vehicles I've owned and can't think of a single time that he didn't give me great communication and service. I will continue to bring my 3 Toyotas and 1 Lexus to CCT and will ask for David to take the lead. Thanks for being honest, reliable, and providing excellent service! More

by LEWIS.DCHRISTOPHER Verified Customer Verified Customer

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David took care of my vehicle needs and got me back on the road quickly the road quickly More

by MCDOWELLEARLINE Verified Customer Verified Customer

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Cobb County Toyota provided excellent service. Repairs were completed in a timely manner. Carlos took good care of us. Repairs were completed in a timely manner. Carlos took good care of us. More

by Pam Verified Customer Verified Customer

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David was great! Easy overall process! Great customer service from start to finish. Highly recommend Easy overall process! Great customer service from start to finish. Highly recommend More

by cherylhicksrealtor Verified Customer Verified Customer

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Top notch service, good prices, quick turnaround time. Service Advisors always pleasant and professional. i would recommend any friends to get their Toyota services done here. Service Advisors always pleasant and professional. i would recommend any friends to get their Toyota services done here. More

by raleighmike Verified Customer Verified Customer

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Failed to tell me I needed my tires changed so i had to find out when I went to service my car find out when I went to service my car More

by chichi.nwaogwugwu Verified Customer Verified Customer

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Professional, friendly service. Upfront and reasonable pricing. No appointments required. Prompt service with good operating hours. Upfront and reasonable pricing. No appointments required. Prompt service with good operating hours. More

by mgitau Verified Customer Verified Customer

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My advisor was fine but The reps that make the appointments don’t know what they’re doing. When I called to make my appointment I explained in detail the issues I was having. When I arrived for my appointments don’t know what they’re doing. When I called to make my appointment I explained in detail the issues I was having. When I arrived for my appointment I was told that there were no technicians available to examine my car and that I’d have to leave it all day. I wasn’t able to leave my car overnight so I left. Then I got a text from the dealer that said I was a “no show” and did I want to reschedule the appointment! Very poor service. More

by vanfamily Verified Customer Verified Customer

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