David Grieco | Page 14

Toyota of Scranton responded

BSMITH68, Thank you for taking the time to share your experience! We're thrilled to receive your five-star review for the service at Toyota of Scranton. It's our goal to provide top-notch service, and your feedback motivates us to continue doing our best. We appreciate your business and look forward to serving you again soon. The Service Team Toyota of Scranton

Toyota of Scranton responded

Dear KULESZA.RUTH, Thank you so much for taking the time to leave us this wonderful review! We greatly appreciate your feedback and are delighted to hear that your experience with John Higgins was a positive one. At Toyota of Scranton, we believe in providing exceptional service, and it's heartwarming to know that John was able to assist you effectively and patiently. We understand that technology can be intimidating, and we're here to make sure our customers feel comfortable with their vehicles. If you have any more questions or need further assistance in the future, please don't hesitate to reach out. We're always here to help. Your satisfaction is our top priority, and we look forward to serving you again in the future. Thank you for choosing Toyota of Scranton, and we appreciate your trust in us. Best regards, The Service Team Toyota of Scranton

Toyota of Scranton responded

kninekal Thank you so much for taking the time to share your feedback and for choosing Toyota of Scranton for your service needs. We truly appreciate your kind words and are delighted to hear about your positive experience with our service advisor and the level of service you received. At Toyota of Scranton, we strive to ensure transparency and empower our customers with the information they need to make informed decisions about their vehicle maintenance. We're pleased to hear that you found our service advisor's guidance helpful and that you had the opportunity to make choices that suited your preferences. Our commitment to providing clear explanations of warranty coverage and any potential out-of-pocket expenses is aimed at eliminating surprises and ensuring a smooth and hassle-free experience for our valued customers. Your satisfaction is our top priority. Once again, we appreciate your feedback and the trust you've placed in Toyota of Scranton. If you ever have any more questions or require further assistance, please don't hesitate to reach out to us. We look forward to serving you again in the future. Thank you for being a part of the Toyota of Scranton family. Sincerely, The Service Team Toyota of Scranton

Toyota of Scranton responded

BISIGNANIJ, Thank you for taking the time to share your experience with us at Toyota of Scranton. We appreciate your feedback, and we're delighted to hear that you will return to our service department in the future. Providing efficient and friendly service is a top priority for us, and your satisfaction is our ultimate goal. If you ever have any more feedback or need further assistance in the future, please don't hesitate to reach out. We're here to ensure your automotive needs are met to your satisfaction. Thank you for choosing Toyota of Scranton, and we look forward to serving you again. Warm regards, The Service Team Toyota of Scranton

Toyota of Scranton responded

Dear HOUSEOFPIATT, Thank you for taking the time to share your feedback with us! We are delighted to hear about your positive experience at Toyota of Scranton. Our team takes pride in providing knowledgeable and prompt service to our valued customers, and it's wonderful to know that we met your expectations. Your recommendation means a lot to us, and we greatly appreciate your support. If you ever have any further needs or questions, please don't hesitate to reach out. We look forward to assisting you again in the future. Safe travels, and thank you for choosing Toyota of Scranton! Best regards, The Service Team Toyota of Scranton

Toyota of Scranton responded

Dear CLATHROP0, Thank you for taking the time to leave us this wonderful 5-star review! We are delighted to hear about your positive experiences with Dave at Toyota of Scranton. Providing honest opinions and helpful assistance are values we hold dearly, and it's fantastic to know that Dave consistently delivers on these fronts. We appreciate your trust in Dave and our dealership. If you ever have any more questions, need assistance, or simply want to discuss your vehicle further, please feel free to reach out. We are here to take care of you. Thank you for being a valued member of the Toyota of Scranton family, and we look forward to serving you again in the future! Best regards, Mary Jo Preno Vice President of Guest Experience Toyota of Scranton

Toyota of Scranton responded

Dear DJBROWN, Thank you for taking the time to share your experience with us at Toyota of Scranton. We are delighted to hear that you've had pleasant visits for service each time you've come to our dealership. Your satisfaction is our top priority, and we're committed to providing excellent service to all our valued customers. If you ever have any feedback or suggestions on how we can further enhance your experience or if there's anything specific you'd like to share about your visits, please feel free to reach out to us. We truly appreciate your continued trust in us for your automotive service needs, and we look forward to serving you again in the future. Safe and happy driving! The Service Team Toyota of Scranton

Toyota of Scranton responded

Dear GCCK, Thank you for taking the time to leave us a 5-star review! We are delighted to hear about your positive experience with Dave in our service department. Providing informative and detailed explanations is a top priority for us, and we're thrilled to know that Dave exceeded your expectations. Our team at Toyota of Scranton is committed to delivering exceptional service to our valued customers, and reviews like yours serve as motivation to continue providing the best service possible. We truly appreciate your kind words and your willingness to return to us for your automotive needs. If you ever have any questions or require further assistance, please do not hesitate to reach out. We are always here to help. Thank you once again for choosing Toyota of Scranton for your automotive service, and we look forward to serving you in the future. Best Regards, The Service Team Toyota of Scranton

Toyota of Scranton responded

menskylorraine22@gmail.com, Thank you for taking the time to share your recent experience with us! We are thrilled to hear that you had a positive visit to Toyota of Scranton. We understand how valuable your time is, especially when it comes to getting your car inspected. We are delighted that we could schedule you an appointment promptly, ensuring a convenient and efficient process for you. Our team takes great pride in providing exceptional customer service, and we are thrilled that you found everyone to be kind and accommodating. Your satisfaction is our top priority, and we will always go the extra mile to ensure you have a pleasant experience at our dealership. It's an honor to have you as a loyal customer who consistently chooses Toyota for your automotive needs. We are committed to delivering top-quality vehicles and creating memorable experiences for our customers. As always, we are here to assist you with anything you may need, and we look forward to serving you again in the future. If you have any further questions or require any assistance, please feel free to reach out to us. Thank you once again for choosing Toyota of Scranton. We value your trust and loyalty and are grateful to have you as part of our Toyota family. Best regards, Mary Jo Preno Toyota of Scranton

Toyota of Scranton responded

HAJ92278, We hope this message finds you well. We wanted to extend our heartfelt gratitude for taking the time to share your recent experience at Toyota of Scranton. Your feedback means a lot to us, and we're delighted to hear that you had a great and informative visit! Our team strives to provide exceptional customer service, and it's rewarding to know that you found our manager to be friendly and not pushy. Creating a welcoming and pressure-free environment is one of our top priorities, and we're thrilled that it resonated with you. Your kind words are a testament to our continuous efforts to deliver the best car-buying experience to our valued customers. At Toyota of Scranton, we remain committed to offering top-notch service, expert advice, and high-quality vehicles to meet your needs. If you have any further feedback or questions, please don't hesitate to reach out to us. We are always here to assist you in any way we can. Once again, thank you for choosing Toyota of Scranton for your automotive needs. We genuinely appreciate your business and look forward to serving you again in the future. Best regards, Mary Jo Preno Toyota of Stroudsburg