Deboris Brinkley

Felt, they were a little shady in the way things were handled, especially the internet sales person. handled, especially the internet sales person. More

by ginagraham Verified Customer Verified Customer

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My experience at the dealership was good. I had an appointment with Debrois which he wasn’t able to fulfill. He was conversing at the front on arrival. I will say on intial contact with him h I had an appointment with Debrois which he wasn’t able to fulfill. He was conversing at the front on arrival. I will say on intial contact with him he was very personable. Great energy and charismatic. He passed me off to Jaidyn. He brought water for me and Jaidyn which again was great customer service. The little things matter. Jaidyn was very nice as well. I wish Jaidyn was a little more knowledgeable on the Family Advantage plan that you have to get which costs $3000 and has multiple perks for that cost. She was unaware of the towing distance for the roadside assistance and some other small details of the plan but still very helpful. The tint on the vehicle was $800 additional and she was unaware of the level of tint of type( ceramic, etc) or the percentage. She just knew it was legal. I did manage to get the tint down to $500 since it was already installed but it negated the lifetime warranty of it which I didn’t mind. I wish Family Advantage plan was negotiable and upfront. I didn’t know about it until they ran my credit and came back with quotes. I probably would have still gotten it but it would have take that initial surprise away. She also couldn’t tell my APR of the loan which made me uncomfortable. I was pre approved from a few lenders on CarGurus but she returned saying that the loan from their specific dealership lender was the better offer versus my pre approval but could tell me how. That was probably the most uncomfortable portion of the sale and I wish their was more transparency and clarity on that. I have been to CarMax where they run your credit and let you know which lenders you qualify for and which percentage of APR each lender would give. Unfortunately it was nearly as transparent as that. Regardless it was a good experience just not a great one and not my best one. I was in and out In 3 hours with keys in hand. More

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Internet response was very fast and attentive but wasn't as expected on arrival based on the initial correspondence. Price on paper was not as expressed via email, interest rate was much higher than anti as expected on arrival based on the initial correspondence. Price on paper was not as expressed via email, interest rate was much higher than anticipated, yet honestly we were too tired to argue after 3 hours of waiting. The process to purchase was far too long. For my part, I would be cautious and do more homework prior to purchasing in the future. We needed a vehicle and waited til the last minute- that's on us. Deboris was very nice and knowledgeable. Nice dealership with lots of Jeeps in stock. More

by ginagraham Verified Customer Verified Customer

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The people were great. They were kind and patient with me elderly parents. The pricing practices of the dealership was less than stellar They were kind and patient with me elderly parents. The pricing practices of the dealership was less than stellar More

by Mbpto Verified Customer Verified Customer

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Scam artists, and if you don't know what you're doing as a buyer, you will most likely be taken advantage of. a buyer, you will most likely be taken advantage of. More

by eknight003.ek Verified Customer Verified Customer

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Buying process took way too long and Jeff should have known that my husband couldn’t write the check. I could have easily signed the check known that my husband couldn’t write the check. I could have easily signed the check More

by lichips Verified Customer Verified Customer

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Excellent in providing as well as explaining all KEY components of this particular JEEP Model as well as support if there are any issues. Breath of fresh air to find a dealer located in Florida that pro components of this particular JEEP Model as well as support if there are any issues. Breath of fresh air to find a dealer located in Florida that provides transparency More

by Nick G Verified Customer Verified Customer

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Made promises and didn't keep them. Ran up $25 in toll fees during the 3 times they had my truck in their shop. I will not be buying from them again. Ran up $25 in toll fees during the 3 times they had my truck in their shop. I will not be buying from them again. More

by ldavis7020 Verified Customer Verified Customer

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I didn't like the service, they didn't value me, they told me a final price and then another price appeared at the end, zero honesty with the customer, in the end they didn't correct the error they made told me a final price and then another price appeared at the end, zero honesty with the customer, in the end they didn't correct the error they made in my purchase, the salesman Bruno still has to learn a lot to satisfy a customer. I don't recommend it to anyone! More

by andreialencar_ Verified Customer Verified Customer

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Thoughtful. Attentive. Knowledgeable. Need to reach word minimum which is frustrating and makes me not want to complete survey Attentive. Knowledgeable. Need to reach word minimum which is frustrating and makes me not want to complete survey More

by bryanthomas1028 Verified Customer Verified Customer

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