Loved the experience! Thanks to “Big D”! I chose the vehicle I wanted while he patiently waited for me. We looked at several. Then he was friendly and welcoming the whole time.
I had the best service ever here. All of the employees were friendly and easy to work with. This was by far the best car buying experience I have ever had. I will refer this dealership to everybody!!!
I purchased a 2018 Toyota Camry on August 17 2018. I had a Excellent Experience. Demetrius made it a fun experience. I was treated very Professional. He found me a car just like I wanted. Everyone at the Dealership were friendly. I loved Ringing the Bell at the end. I have already referred a friend to Demetrius. The Doctor I work with recommend Demetrius to me. I drove from East Ridge TN to Cleveland to buy from Demetrius and I am so glad I did.
I am a Very Happy Customer?
"Quick and easy "
My mother and I went to Toyota of Cleveland and were immediately greeted by smiling faces. All the employees seemed happy to be at work. When we found the perfect car, Demetrius helped us with our paperwork and granted every request we had. I will definitely be back!
"Very friendly staff."
My wife and I bought a 2014 Toyota Camry last weekend and couldn't have had a more pleasant experience. We came to Toyota of Cleveland to look at another vehicle we had found online (thank you Bridget for your help when calling in to make sure it was still available). After test driving it and looking at numbers, we realized it wasn't the right fit for us at the time. We then looked at a different vehicle but as we sat in it, Demetrius (salesman) could tell we were a little hesitant with said vehicle and began to mention another that was parked right next to us, as it had a few additional features. We then asked if he would mind to walk back and get the keys for it. Given that it was extremely warm outside that day, he could have very easily been frustrated with us, but Demetrius was more than willing to do whatever he could to make our experience great and happily went back to get the keys. Turns out that the third time really is the charm as this was the Camry we ended up purchasing. We then spoke with Alfred to get the financing done and he was extremely friendly as well. By this time, both Demetrius and Alfred were staying past when the dealership closed but neither seemed to mind and did everything they could to answer our questions and make our experience a great one. We'll definitely be recommending Toyota of Cleveland to our friends and family!
"Wonderful experience purchasing our 2018 Toyota Tundra!"
Demetrius”Big D”made our buying experience wonderful! He went above and beyond. Everyone we were in contact with was great. Highly recommend this dealership!!!
"D. Beasley did a great job"
Thank goodness that Mr Polk went on vacation before we could finalize the purchase. We didn't like dealing with someone that was extremely pushy and to make things worse, he lied to us. If it wasn't for Big D and Tyler, we would have went to a different dealership. You need to give those two a bonus for showing us true professionalism unlike the Polk guy.
"Great purchase experience!"
When looking for a new car, we decided to go to Toyota of Cleveland due to their reputation. We were not disappointed. Our salesperson was great, as were the negotiations. Custmer service is also top notch. Great experience!
"Very friendly and accommodating!"
Demetrius was very helpful and informative. He answered all of our questions and helped us make sure we got what we wanted in the vehicle. Demetrius is a very friendly person and I will recommend him and Toyota of Cleveland! I love my 4Runner!!!!
"Excellent service and people"
I had a very easy and great experience with Demetrius. He was very helpful and worked very hard to get me in a car that would suit my needs. They gave me a wonderful deal for my trade-in and I purchased a car the same day. I highly recommend Demetrius and Toyota of Cleveland.