"I have been a Klaben customer for years. Our sales person..."
I have been a Klaben customer for years. Our sales person recently retired, and we met with Rob Simon. He did a really great job and I highly recommend him.
"Customer service was very good. I was treated very..."
Customer service was very good. I was treated very friendly and would welcome to family and friends any day. I’m am very pleased with my experience and purchase. Thanks Kris Holcomb
"We have bought many vehicles from Klaben Ford and would..."
We have bought many vehicles from Klaben Ford and would never go anywhere else. Klaben goes the extra mile for their guests. Thank you Chris Volk for doing just that. From the sale to the finance department to the cash office you are made to feel like a friend and not just a sale. Thank you everyone!
"Rob Simon went out of his way to get me exactly what I..."
- Laura L.
Rob Simon went out of his way to get me exactly what I wanted. He was extremely responsive with every question I had, and was knowledgeable about the process and vehicle. He and Denise were both very customer focused, and it made for a nice experience where it typically can be tedious. I highly recommend working with them!
"Louis and Denise were awesome.It was nice working with..."
Louis and Denise were awesome.
It was nice working with Louis and getting everything done before I got their.
Denise was sweet to talk to, and explained everything I needed to know before I signed my paperwork.
Thank you both.
"Always a pleasure working with the Klaben group. Very..."
Always a pleasure working with the Klaben group. Very professional and courteous. The Manager - Terry Colbert, the sales staff - Roscoe Woodbury and finance -Denise Alcott could have not been better. I recommend them to everyone I know!!
"Tim is awesome and made the process very easy and..."
Tim is awesome and made the process very easy and provided more than enough information on each vehicle I looked at. Definitely go to Klaben!
"Louis was beyond helpful and understanding based on my..."
Louis was beyond helpful and understanding based on my situation, and making the car buying experience pleasurable and easy . I would definitely recommend Klaben to all my friends and family. Roscoe Woodbury also made me feel at ease With helping with the sales process.He goes above and beyond for the customers as well!The company in general is friendly , effective in finding the vechicle you are looking for, and understanding the customers needs and not pushy! they were a pleasure to work with and I definitely will buy my future cars from there and recommend them to my family and friends, if you’re looking for a dealership that cares about the customers this is the one!
"Mario palomba is the only service advisor I will deal..."
Mario palomba is the only service advisor I will deal with. Hes always pleasant, professional, very detailed and always makes sure our cars are taken care of . He always goes above and beyond to let us know what we need to keep our klaben bought ford cars running smoothly. We always recommend klaben for purchasing cars and the service department to everyone..we are customers for life..Thanks Klaben Ford dealership and Service department!!
"David is a wonderful salesperson. He is knowledgeable,..."
- Phil Green
David is a wonderful salesperson. He is knowledgeable, courteous and responsive. He was able to find solutions to a couple of issues. He had my truck ready on time for delivery, paired my phone and explained the features in an easily understood way. His is a pleasure to work with. I would be happy to call him again.
The dealership is clean and welcoming. Denise was terrific in helping me understand the paperwork and in finding the best way to finance a service plan. She is also very pleasant and courteous.