242 Reviews
Write a ReviewDealership Experience
13 yrs, 10 mos
Specialties & Trainings
BMW Product Genius
242 Reviews of Dirk Steffen
September 15, 2021
Jerry Mancini, Dirk Steffen, and Mike Niedzwiecki exceeded our expectations for our 2022-X7 purchase. exceeded our expectations for our 2022-X7 purchase. More
Other Employees Tagged: Jerry Mancini, Mike Niedzwiecki
September 08, 2021
We always receive excellent service from this dealership. Adam Moon always kindly helps us. Dirk Steffens has been most helpful teaching us about our car. And Jim gives us superb service. Adam Moon always kindly helps us. Dirk Steffens has been most helpful teaching us about our car. And Jim gives us superb service. More
Other Employees Tagged: Adam Moon , Jim Strunk
September 03, 2021
I could not have had a better experience than had in leasing my new BMW M5 from BMW of Westlake. there was great care in making sure everything was as perfect as possible. A special thanks to Adam Moon, leasing my new BMW M5 from BMW of Westlake. there was great care in making sure everything was as perfect as possible. A special thanks to Adam Moon, who maade sure that I was getting exactly the car I wanted at a great price. Additionally, Dirk made sure that I understood and could fully enjoy every feature of my new car. More
Other Employees Tagged: John Caruso, Adam Moon
September 02, 2021
Nez and everyone at the dealership were great to work with. The entire transfers perfect. I would highly recommend them, and the X5 is fantastic. with. The entire transfers perfect. I would highly recommend them, and the X5 is fantastic. More
Other Employees Tagged: Mike Niedzwiecki, Nez Faraj
August 31, 2021
I’ve bought so many cars over the years (different brands and dealerships) and this dealership was BY FAR, the best and easiest to work with. Super straight forward and simple. I definitely won’t dread my ne and dealerships) and this dealership was BY FAR, the best and easiest to work with. Super straight forward and simple. I definitely won’t dread my next car buying experience with them, I’ll look forward to it!! More
Other Employees Tagged: Adam Moon, Mike Niedzwiecki
August 19, 2021
I've purchased many vehicles over the years, from many dealers. These folks are by far the best people to deal with in my opinion. Knowledgeable, fair, and fun to do business with is a great combination dealers. These folks are by far the best people to deal with in my opinion. Knowledgeable, fair, and fun to do business with is a great combination! More
Other Employees Tagged: Nez Faraj, Jimmy Laumer , Justin Niedzwiecki, Bob Strecker
July 27, 2021
I love Ken and Bob at BMW of Westlake! Always so helpful and friendly, and with national inventory so low, I appreciate the time and care they gave me to find the car I love! Mike was awesome as always in and friendly, and with national inventory so low, I appreciate the time and care they gave me to find the car I love! Mike was awesome as always in helping us through the paperwork efficiently! More
Other Employees Tagged: Ken Delk, Robert Strecker, Mike Niedzwiecki
July 01, 2021
Stress free visit. Car order completed easily. Completing paperwork was much easier than previous years. Car delivery with full tutorial was excellent. Look forward to driving! paperwork was much easier than previous years. Car delivery with full tutorial was excellent. Look forward to driving! More
Other Employees Tagged: Robert Strecker, Mike Niedzwiecki, Jimmy Laumer
June 30, 2021
Very professional and knowledgeable! Enjoyed learning about the car and options that are available, First time BMW owner and am very happy with the purchase. about the car and options that are available, First time BMW owner and am very happy with the purchase. More
Other Employees Tagged: Jared Jeschelnig, Jimmy Laumer
June 29, 2021
My wife and I have been wanting to buy a new vehicle for several months but just hadn’t the time since we run a small family business. We we considered other luxury brands but decided to check out the new several months but just hadn’t the time since we run a small family business. We we considered other luxury brands but decided to check out the new 3 series. Dirk was very informative and professional- as mentioned we have a small business with over 100 google reviews- ALL 5 stars and customer service is something we expect from other businesses. The 330i was beautiful and reliability is ranked high. Can’t beat BMW suspension and the new tech in these cars are great. Thank you Westlake BMW for making our new purchase a pleasurable experience! More

