Dirk Steffen | Page 8

Very professional and knowledgeable! Enjoyed learning about the car and options that are available, First time BMW owner and am very happy with the purchase. about the car and options that are available, First time BMW owner and am very happy with the purchase. More

by GLENDA.ERVIN Verified Customer Verified Customer

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My wife and I have been wanting to buy a new vehicle for several months but just hadn’t the time since we run a small family business. We we considered other luxury brands but decided to check out the new several months but just hadn’t the time since we run a small family business. We we considered other luxury brands but decided to check out the new 3 series. Dirk was very informative and professional- as mentioned we have a small business with over 100 google reviews- ALL 5 stars and customer service is something we expect from other businesses. The 330i was beautiful and reliability is ranked high. Can’t beat BMW suspension and the new tech in these cars are great. Thank you Westlake BMW for making our new purchase a pleasurable experience! More

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BMW Westlake’s service crew is never short of friendly, helpful, and on time. I am always at ease when visiting for service and looking at new vehicles. The members care genuinely about the business, and k helpful, and on time. I am always at ease when visiting for service and looking at new vehicles. The members care genuinely about the business, and keeping trusting relationships. Highly recommend. More

by Paul Verified Customer Verified Customer

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The BMW Westlake Dealership is very professional, excellent service, efficient and friendly staff. Easy to schedule service appointments. The Service work could be more economical though. excellent service, efficient and friendly staff. Easy to schedule service appointments. The Service work could be more economical though. More

by BETHBIKES2 Verified Customer Verified Customer

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They provide great service, were friendly, and professional. I would highly recommend them to anyone looking for a BMW in the future. Definitely a great dealership. professional. I would highly recommend them to anyone looking for a BMW in the future. Definitely a great dealership. More

by ERROSS Verified Customer Verified Customer

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I had an amazing experience at BMW Westlake. Everyone was nice and not trying to push sales. They were honest and I did not feel pressured at all. They took their time with me and found a car I wanted that w nice and not trying to push sales. They were honest and I did not feel pressured at all. They took their time with me and found a car I wanted that would fit my budget. Can not say enough good things about my experience there! More

by RUSSO_AUDREY Verified Customer Verified Customer

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This is the 3rd BMW I have purchased from BMW of Westlake and the 2nd from Nez. The experience was fantastic. We checked out a few other mid-size SUV's and we couldn't come close to the BMW quality or the and the 2nd from Nez. The experience was fantastic. We checked out a few other mid-size SUV's and we couldn't come close to the BMW quality or the experience BMW of Westlake offered. Nez and the rest of the staff are knowledgeable, patient, and low pressure. More

by jcjcrac Verified Customer Verified Customer

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Just purchased a 2021 540i xdrive......great car....correction, amazing car.....great working with Nez and Dirk....they embody the 3 P's...... very Professional, extremely Pleasant and the purch car....correction, amazing car.....great working with Nez and Dirk....they embody the 3 P's...... very Professional, extremely Pleasant and the purchase was Painless......Jay & Sally More

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Just purchased a 2021 BMW 340i xdrive which I love. Dealt with John Redden and Dirk Steffen. Both were very professional and informative. Received a good deal on the car. This is the third BMW I have purchas with John Redden and Dirk Steffen. Both were very professional and informative. Received a good deal on the car. This is the third BMW I have purchased from BMW Westlake. There is never any pressure. I recommend this dealership very highly. More

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I appreciated Dirk's knowledge of the vehicles, attention to detail and patience. It was a very painless process and Dirk kept me updated on the progress of my car's assembly and transportation status. to detail and patience. It was a very painless process and Dirk kept me updated on the progress of my car's assembly and transportation status. More

by Mary Verified Customer Verified Customer

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