Dirk Steffen
Dirk Steffen at BMW of Westlake

Dirk Steffen | Page 8

BMW Genius

BMW of Westlake

24690 Sperry Dr
Westlake, OH 44145

5.0
242 Reviews
5.0

242 Reviews

Write a Review

Dealership Experience

13 yrs, 10 mos

Specialties & Trainings

BMW Product Genius

242 Reviews of Dirk Steffen

June 28, 2021

Dealership Rating
Employee Rating

BMW Westlake’s service crew is never short of friendly, helpful, and on time. I am always at ease when visiting for service and looking at new vehicles. The members care genuinely about the business, and k More

by Paul
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Caruso, Brittaney Quick, John Cordell , Nate Lieb, Jim Strunk

Jun 28, 2021

BMW of Westlake responded

Thanks for this fantastic review about the team at BMW of Westlake!

May 21, 2021

Dealership Rating
Employee Rating

The BMW Westlake Dealership is very professional, excellent service, efficient and friendly staff. Easy to schedule service appointments. The Service work could be more economical though. More

by BETHBIKES2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brittaney Quick, John Cordell, Jimmy Laumer , Nate Lieb, Justin Niedzwiecki, Jim Strunk

May 21, 2021

BMW of Westlake responded

Thanks for the great review about BMW of Westlake!

May 13, 2021

Dealership Rating
Employee Rating

They provide great service, were friendly, and professional. I would highly recommend them to anyone looking for a BMW in the future. Definitely a great dealership. More

by ERROSS
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Robert Strecker, Nez Faraj

May 13, 2021

BMW of Westlake responded

Thanks for the great review about BMW of Westlake!

May 04, 2021

Dealership Rating
Employee Rating

I had an amazing experience at BMW Westlake. Everyone was nice and not trying to push sales. They were honest and I did not feel pressured at all. They took their time with me and found a car I wanted that w More

by RUSSO_AUDREY
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Robert Strecker

May 04, 2021

BMW of Westlake responded

Thanks for taking the time to let us know about your positive experience at BMW of Westlake!

May 02, 2021

Dealership Rating
Employee Rating

This is the 3rd BMW I have purchased from BMW of Westlake and the 2nd from Nez. The experience was fantastic. We checked out a few other mid-size SUV's and we couldn't come close to the BMW quality or the More

by jcjcrac
Customer Service
Friendliness
Price
Recommend Dealer
Yes
May 03, 2021

BMW of Westlake responded

Thanks for this awesome review about Nez, the team and BMW of Westlake!

April 26, 2021

Dealership Rating
Employee Rating

Just purchased a 2021 540i xdrive......great car....correction, amazing car.....great working with Nez and Dirk....they embody the 3 P's...... very Professional, extremely Pleasant and the purch More

by jay.magee
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nez Faraj

Apr 26, 2021

BMW of Westlake responded

Thanks for this awesome review about your experience with Nez, Dirk and BMW of Westlake!

April 25, 2021

Dealership Rating
Employee Rating

Just purchased a 2021 BMW 340i xdrive which I love. Dealt with John Redden and Dirk Steffen. Both were very professional and informative. Received a good deal on the car. This is the third BMW I have purchas More

by mribovich
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Redden

Apr 26, 2021

BMW of Westlake responded

Thanks for the fantastic review about John, Dirk and BMW of Westlake!

April 21, 2021

Dealership Rating
Employee Rating

I appreciated Dirk's knowledge of the vehicles, attention to detail and patience. It was a very painless process and Dirk kept me updated on the progress of my car's assembly and transportation status. More

by Mary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Adam Moon, Mike Niedzwiecki

Apr 22, 2021

BMW of Westlake responded

Thanks for this great review about Dirk and BMW of Westlake!

April 07, 2021

Dealership Rating
Employee Rating

Best car buying experience ever! Jimmy and the entire staff made the experience easy, fast, and painless. Highly recommend Westlake BMW. Love my new X5! More

by SonyaR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Niedzwiecki, Jimmy Laumer

Apr 07, 2021

BMW of Westlake responded

Thanks for the great review about Jimmy and BMW of Westlake!

April 01, 2021

Dealership Rating
Employee Rating

Test drive and financing qualification process was easy. Very knowledgeable staff on the vehicles and a great selection of cars. This was my first experience with BMW and the entire operation was very More

by DBUDGE
Customer Service
Recommend Dealer
Yes

Other Employees Tagged: Kelly Cavanagh , Fred Palmer

Apr 01, 2021

BMW of Westlake responded

Thanks for the review about your positive experience with BMW of Westlake! Welcome to the BMW family!

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