242 Reviews
Write a ReviewDealership Experience
13 yrs, 10 mos
Specialties & Trainings
BMW Product Genius
242 Reviews of Dirk Steffen
June 28, 2021
BMW Westlake’s service crew is never short of friendly, helpful, and on time. I am always at ease when visiting for service and looking at new vehicles. The members care genuinely about the business, and k helpful, and on time. I am always at ease when visiting for service and looking at new vehicles. The members care genuinely about the business, and keeping trusting relationships. Highly recommend. More
Other Employees Tagged: John Caruso, Brittaney Quick, John Cordell , Nate Lieb, Jim Strunk
May 21, 2021
The BMW Westlake Dealership is very professional, excellent service, efficient and friendly staff. Easy to schedule service appointments. The Service work could be more economical though. excellent service, efficient and friendly staff. Easy to schedule service appointments. The Service work could be more economical though. More
Other Employees Tagged: Brittaney Quick, John Cordell, Jimmy Laumer , Nate Lieb, Justin Niedzwiecki, Jim Strunk
May 13, 2021
They provide great service, were friendly, and professional. I would highly recommend them to anyone looking for a BMW in the future. Definitely a great dealership. professional. I would highly recommend them to anyone looking for a BMW in the future. Definitely a great dealership. More
Other Employees Tagged: Robert Strecker, Nez Faraj
May 04, 2021
I had an amazing experience at BMW Westlake. Everyone was nice and not trying to push sales. They were honest and I did not feel pressured at all. They took their time with me and found a car I wanted that w nice and not trying to push sales. They were honest and I did not feel pressured at all. They took their time with me and found a car I wanted that would fit my budget. Can not say enough good things about my experience there! More
Other Employees Tagged: Robert Strecker
May 02, 2021
This is the 3rd BMW I have purchased from BMW of Westlake and the 2nd from Nez. The experience was fantastic. We checked out a few other mid-size SUV's and we couldn't come close to the BMW quality or the and the 2nd from Nez. The experience was fantastic. We checked out a few other mid-size SUV's and we couldn't come close to the BMW quality or the experience BMW of Westlake offered. Nez and the rest of the staff are knowledgeable, patient, and low pressure. More
Other Employees Tagged: Mike Niedzwiecki, Jared Jeschelnig, Nez Faraj
April 26, 2021
Just purchased a 2021 540i xdrive......great car....correction, amazing car.....great working with Nez and Dirk....they embody the 3 P's...... very Professional, extremely Pleasant and the purch car....correction, amazing car.....great working with Nez and Dirk....they embody the 3 P's...... very Professional, extremely Pleasant and the purchase was Painless......Jay & Sally More
Other Employees Tagged: Nez Faraj
April 25, 2021
Just purchased a 2021 BMW 340i xdrive which I love. Dealt with John Redden and Dirk Steffen. Both were very professional and informative. Received a good deal on the car. This is the third BMW I have purchas with John Redden and Dirk Steffen. Both were very professional and informative. Received a good deal on the car. This is the third BMW I have purchased from BMW Westlake. There is never any pressure. I recommend this dealership very highly. More
Other Employees Tagged: John Redden
April 21, 2021
I appreciated Dirk's knowledge of the vehicles, attention to detail and patience. It was a very painless process and Dirk kept me updated on the progress of my car's assembly and transportation status. to detail and patience. It was a very painless process and Dirk kept me updated on the progress of my car's assembly and transportation status. More
Other Employees Tagged: Adam Moon, Mike Niedzwiecki
April 07, 2021
Best car buying experience ever! Jimmy and the entire staff made the experience easy, fast, and painless. Highly recommend Westlake BMW. Love my new X5! staff made the experience easy, fast, and painless. Highly recommend Westlake BMW. Love my new X5! More
Other Employees Tagged: Mike Niedzwiecki, Jimmy Laumer
April 01, 2021
Test drive and financing qualification process was easy. Very knowledgeable staff on the vehicles and a great selection of cars. This was my first experience with BMW and the entire operation was very Very knowledgeable staff on the vehicles and a great selection of cars. This was my first experience with BMW and the entire operation was very professional. More
Other Employees Tagged: Kelly Cavanagh , Fred Palmer

