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Dmitry Ward
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Dmitry Ward | Page 5
Client Advisor
Rick Hendrick Chrysler Dodge Jeep RAM Duluth
2473 Pleasant Hill Rd
Duluth, GA 30096
62 Reviews
62 Reviews of Dmitry Ward
August 12, 2020
This dealership is built on providing great customer service. Everyone worked with us to be sure we received the best care, to be sure we left feeling Great! service. Everyone worked with us to be sure we received the best care, to be sure we left feeling Great! More
by Redsox
Verified CustomerOther Employees Tagged: Erick Nunez, Omar Chabolla
Helpful 
July 26, 2020
This dealership treated us with respect and courtesy from the moment we arrived until we left the dealership. They helped us understand why they had to ask certain questions. They made us feel like we were the moment we arrived until we left the dealership. They helped us understand why they had to ask certain questions. They made us feel like we were family not just another number. More
by Redsox
Other Employees Tagged: Erick Nunez
July 17, 2020
He was very good at his job. If i need a other car i will be back. Just hope next time it doesn't take this long to get it. be back. Just hope next time it doesn't take this long to get it. More
by CHRISTOPHERFERGUSON318
Other Employees Tagged: Taylor Stewart, Omar Chabolla, Matt Otis
July 08, 2020
This was my second purchase at rick hendrick dodge Duluth as always the service was excellent for this purchase I had a new salesman same results I would recommended anyone to visit rick hendrick dodge Dulut as always the service was excellent for this purchase I had a new salesman same results I would recommended anyone to visit rick hendrick dodge Duluth More
by aug8019
Other Employees Tagged: Mark Jorsling, Nick Singh, Omar Chabolla
July 06, 2020
Great customer service, friendly associates that understand the needs of the customer, no matter how late or how unexperienced you are they are going to give their best in order to help you understand the needs of the customer, no matter how late or how unexperienced you are they are going to give their best in order to help you More
by mexic9n11
May 26, 2020
Thank you for a great experience. We had used a different Jeep dealer in the past but started to feel uncomfortable with them. We were treated so well and enjoyed the whole experience here. This wi different Jeep dealer in the past but started to feel uncomfortable with them. We were treated so well and enjoyed the whole experience here. This will be the only dealer we go to from now on. Thanks again More
by MITROT5
Other Employees Tagged: Donny Wilson , Brett Coggins
May 14, 2020
We were impressed by the attentiveness while at the dealership but on the following day when we were trying to finalize everything we were constantly put on hold and did not get returned calls. We had dealership but on the following day when we were trying to finalize everything we were constantly put on hold and did not get returned calls. We had to call back and hold more. We understand they are busy with customers in front of them but we are out of state customers and can’t just go to the dealership.This prolonged over a 3 day period what could’ve been done in 1.Finally the stars aligned and we were able to speak someone who made us feel like they had time to work on our deal and give us info we needed in order to finalize our purchase, Lynda. She was responsive, attentive and got the information to our lender which led to Steve’s follow up call where he listened to my frustrations, gave me a solution to the problem and we were able to get the car delivered to the same day by Dmitri, who showed care and skill. We would definitely buy from them again because things don’t alway go perfectly in sales but how you recover really defines your business. So this review does have a happy ending. Thanks to the people who made us feel like we mattered though we were many miles away. More
by Brittany
Other Employees Tagged: Steve Knight, Lynda is amazing!!!!
May 11, 2020
Awesome customer service with sales rep and representative from finance dept. I will definitely consider dame location when I make another car purchase. Phenomenal customer service! representative from finance dept. I will definitely consider dame location when I make another car purchase. Phenomenal customer service! More
by VINCE5616
May 03, 2020
Outstanding as usual!!! Dmitry was excellent and well versed in all of the options of the car. I would recommend everyone I know to purchase a vehicle from Rick Hendrick!!! versed in all of the options of the car. I would recommend everyone I know to purchase a vehicle from Rick Hendrick!!! More
by TEEBO75
May 02, 2020
I received great service from two salespeople, Dmitry and Justin. They listened to my preferences and because they knew their products well, they made me a very happy customer! Justin. They listened to my preferences and because they knew their products well, they made me a very happy customer! More
by SNULLIGAND
Other Employees Tagged: Justin Woods
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