Don Cepek | Page 4

Came in for a recall. My car is older and not in the best of shape but they never made me feel uncomfortable. They were always respectful and courteous. Will be returning if I need more service. of shape but they never made me feel uncomfortable. They were always respectful and courteous. Will be returning if I need more service. More

by lamar4821 Verified Customer Verified Customer

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Excellent service! Jimmy made the process of leasing my new beautiful BMW as painless as possible! We appreciated his help immensely. Pleasure to work with the staff at Westlake BMW. new beautiful BMW as painless as possible! We appreciated his help immensely. Pleasure to work with the staff at Westlake BMW. More

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I normally love working with this dealership, however this time I am alittle disappointed. I had a few repairs made and had it detailed. When I got my car back it I found that there the leather on the da this time I am alittle disappointed. I had a few repairs made and had it detailed. When I got my car back it I found that there the leather on the dash had been torn and when I turned the head lights on it made a LOUD horrible noise, they came and picked it back up and repaired the noise and patched the hole.... I would have liked if they replaced the piece because you can Very obviously see where it had been patched. Also when they made the repairs to the headlights somehow there’s black marks on the seat seatbelt and/or like somebody had just not been conscientious with grease on their hands. Which is only more disappointing because I had just paid them to clean and detail the car. when they had it the first time More

by Marshlo Verified Customer Verified Customer

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Service made easy. The vehicle was done in good time and I was informed throughout the process. I would absolutely recommend servicing at this dealer in the future! I was informed throughout the process. I would absolutely recommend servicing at this dealer in the future! More

by TinaP Verified Customer Verified Customer

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Had a good relationship with this dealership until my last visit. Was told that I’m not a good enough customer. Don’t plan on going back again last visit. Was told that I’m not a good enough customer. Don’t plan on going back again More

by dejangagic1 Verified Customer Verified Customer

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Christian was awesome! Very knowledgeable and informative and the service was spectacular. Overall great experience. I would absolutely recommend this dealership for any service needs in the future! and the service was spectacular. Overall great experience. I would absolutely recommend this dealership for any service needs in the future! More

by TinaP Verified Customer Verified Customer

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New Tires Cassie and the service crew where great, needed to get in and out quickly since I was leaving the next day for a trip. The parts guys got me a great p Cassie and the service crew where great, needed to get in and out quickly since I was leaving the next day for a trip. The parts guys got me a great price on tires and Cassie got me in the service area the same day... Outstanding More

by UDO.KOEHLER Verified Customer Verified Customer

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I just can’t stop getting BMWs from this place! Great service. Good scheduling. Great prices. Welcoming staff. Two locations. Expert service and parts help at both locations. Free car washes. What’ Great service. Good scheduling. Great prices. Welcoming staff. Two locations. Expert service and parts help at both locations. Free car washes. What’s not to like? More

by cedarhank Verified Customer Verified Customer

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Certified BMW 435x Buying Experience Nate is a very professional sales advisor, and he is also very patient to his customers. always gives me his personal perspective. Don is from the dep Nate is a very professional sales advisor, and he is also very patient to his customers. always gives me his personal perspective. Don is from the department of parts, he introduces and explains everything for me. I had a great experience at BMW of Westlake. More

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Automoblle purchase We had a wonderful experience purchasing a BMW from John Caruso. Also an excellent experience overall for the whole dealer. Highly recommend this deal We had a wonderful experience purchasing a BMW from John Caruso. Also an excellent experience overall for the whole dealer. Highly recommend this dealer, salesman, finance manager and support staff. (Gary&Sandi) More

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